Embassy Suites by Hilton Chicago Downtown Magnificent Mile Guest Reviews
4/5
Very Good
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(1)
Negative reviews(1)
Sarol
High Floor Two Double Suite with City View
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Jul 18, 2024
The location and view were amazing.
Brenda Aburto
King Suite
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
I love it he stands and I will back again and recommend
Muhammad
High Floor Two Double Suite with City View
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 18, 2024
It’s average hotel
Anonymous User
Two Double Suite
Stayed in Dec 2022
Family
3 review
3.7/5
Posted on Dec 12, 2022
Repeatedly asked for room service but room was never cleaned over 3 days.
Anonymous User
High Floor Two Double Suite with City View
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Skilled check-in-check-out service was good. The breakfast was good, but it was a bit distracting and didn't feel luxurious. The room was nice, but the soundproofing wasn't good so it was very noisy. There were days when it was especially noisy even after midnight.
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Guest User
High Floor Two Double Suite with City View
Stayed in Apr 2024
Business travelers
11 review
3.5/5
Posted on Jul 10, 2024
High price, rich breakfast, good location
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Anonymous User
High Floor King Suite with City View
Stayed in Nov 2022
Couples
2 review
4.0/5
Very Good
Posted on Nov 18, 2022
Best location with good views. A bit noisy at the weekend. The breakfast could be more varied, and there is less waste due to fewer disposable dishes. The pool is unfortunately too small for such a large house and there are no showers.
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Guest User
King Suite
Stayed in Mar 2023
Friends
21 review
4.5/5
Great
Posted on Mar 25, 2023
Very nice city center for this. There is the largest food supermarket in the United States across the road. Front desk service is very good and satisfactory. Especially a Vietnamese boy. There are also two heart-warming free drinks before 8 o'clock every night. Very large, self-contained suite. Will come to live next time.
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Xihongliang
King Suite
Stayed in Mar 2023
Business travelers
5 review
2.5/5
Posted on Mar 3, 2023
1) The door to my room was broken (as it was a suite) and I was locked inside the bedroom
2) The phones are all broken (2 phones), no sound
3) I want to go to the bathroom in the middle of the night, but I can't go out of the room to go to the bathroom
4) The attitude of the staff who came to repair in the middle of the night was not very friendly, and the phone was not fixed.
5) The sink in the living room, the faucet cannot be turned off tightly, and the water keeps dripping in the middle of the night, making the sound very annoying
I wonder how such a basic thing can happen to Hilton! ! !
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Guest User
King Suite
Stayed in Jan 2023
Couples
3 review
4.2/5
Very Good
Posted on Jan 27, 2023
The environment in Chicago is not very good, but everything else is okay