Name: Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel
Address: 506 W Harrison St, Chicago, Illinois, 60607, 506 W Harrison St, Overseas, United States
Rating: 3.9

Holiday Inn

All reviews

Positive reviews

Staying at this hotel was delightful. The staff who helped the check in process was very friendly and sympathetic. Gym was small but adequate. The hotel offers luggage storage service which was very helpful. Thanks for having us.

Airport pickup service

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

All Languages

English

Chinese

All Room Types

2 Queen Beds Standard

1 King Bed One Bedroom Suite

2 Queen Beds One Bedroom Suite

I was not having a good day. Missed my bus to Indiana, and Amtrak/Greyhound customer service either incorrectly issued my ticket or gave me incorrect info re: availability 3 times. Was clear I was spending another night in Chicago, so was directed to this Holiday Inn. Walking distance, room available and no waiting to check in, clean, super comfy room, and walking distance to shopping and food. But honestly, the best bit here were the 2 women at the front desk, Beth and Rena. They troubleshot my issues getting on the wifi network, directed me to dinner options. Also, after having been told by Amtrak cust. svc. that there were NO trains or buses to Indiana the next day, I went downstairs to see if either of them had any other ideas for getting there. Rena was still there, and alas, other than a taxi she couldn't come up with anything I had already tried. But 20 min. later, Rena call my room and said she noticed that there was, in fact, a Grayhound bus to IN with seats available...in fact 2 buses, which I hadn't checked as I had already been told by Amtrak/Grayhound there was nothing. So the trip was saved, and I wanted to mention Beth and Rena specifically as they were GREAT, and their help was SO appreciated. :)

The location is very close to the subway station, the travel is very convenient, there is a parking lot at the entrance, the room is large, 2 large beds, the service is warm and thoughtful, the breakfast is very good, because it is convenient in the city center.

This time it was quite unexpected. I have lived a few times in the previous holiday inn. The room card went to the front desk for three times. When I was sleeping at night, someone actually opened my room. Later, the waiter also opened, and finally confirmed the check-in information the day before yesterday. In addition, when I checked in, I got 50 knives. I originally paid the money through Ctrip. I don't know if I will return later! Is it not a deposit?

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Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel

Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel Reviews

Discover 107 reviews of Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel, rated 3.9 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel Reviews: 107 Verified Reviews Latest 2024 | Trip.com

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Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel Reviews

Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel

Holiday Inn Hotel & Suites Chicago - Downtown, an IHG Hotel Guest Reviews