Kinzie Hotel Reviews

This was an interesting place. The value was great for the location and the quality of the room. They took some kind of additional fee off the deposit, but in exchange you get two free drinks during happy hour? A very interesting concept!

Nice location and room service

We were very impressed! The staff were very knowledgeable and alway made themselves available to assist or answer questions. We were here on a first time visit to Chicago and the Kinzie staff made sure we got the most out of it. The location was convenient for the excellent Chicago Transit system. Many great restaurants were nearby. If we return, we will be coming back to the Kinzie!

The hotel is in a prime location in River North. Good-sized Delux King Room. Friendly and helpful staff. Fair price. Low-quality happy hour wine. Fresh fruit is included in the breakfast buffet.

Good centrally located hotel, only complaint breakfast was very average.

It was a very relaxed day and night. The service was very nice everybody was so welcoming. The breakfast was not that good for the price I made with the night of the hotel. Coffee was watery

The location is good and the price is not cheap. There is breakfast but it is not very rich. Convenient hotel feel

Bathroom should have been cleaner. Mysterious splatters on the wall. Stains near sink. Two dirty glasses left by door. Otherwise property was fine and main room was clean. Staff polite and accommodating. Free breakfast was great. Fitness center had the basics. GREAT location for walking everywhere. Close to fine restaurants, bars and other entertainment options.

Staff was super friendly checking in and the area is really cute, lots of entertainment options and shops/restaurants around!

We really enjoyed staying at this hotel however, we were told by the person checking us in that the room and resort fees (specifically) were already paid for and the only thing needed was the deposit. Well, a few days later were charged for resort fees. We called to speak to them about this issue and the lady on the phone was very rude and dismissive. If the fees needed to be paid we had no problem paying it, however we should not have been told everything was paid for. We feel we were lied to and will probably not refer or stay at the Kenzie hotel again.

Overall, the Kinzie Hotel was a great place to stay! The best reasons to stay there are the most important to me: cleanliness and location! The rooms were comfortable and clean, and we felt right at home. The location is great as well. It's close to a bunch of great restaurants including Harry Caray's right across the street, which has great food! Using the public transportation (L trains and buses) are convenient and the stops are close to the hotel as well. The lobby is pretty underwhelming, and the room to get breakfast in is small and hard to find places to sit. There are no windows in that room either, which makes it feel a bit claustrophobic. You do get breakfast included though, so that's a good deal. There are quite a few options for it as well. Also, there is a happy hour from 5-7pm where you can grab a beer or glass of wine included in the price of your stay. That was a nice touch if you like that sort of thing.

The price is great for the surroundings. It is around great bars and dining options and was a great option for a short stay!

All-in-all a clean, safe, comfortable room and facility. A standard continental breakfast and popular happy hour (the room could be bigger!) Friendly staff and excellent location.

Great area. Nice sized room. Really good price. Breakfast room was good for basic bfst good coffee