La Quinta by Wyndham Chicago Downtown Reviews

Great location. Breakfast was ok. Nothing special. Friendly service.

Located in the city center and convenient for traveling

Good location, convenient transportation, good service attitude

It’s convenient to go to the starting point and the finish line. The house price of more than 3,000 yuan a day is relatively cheap compared to surrounding areas. I won’t consider staying for a second time. The software and hardware are more than average, so I can only make do with it.

In the city center, it is convenient to travel, not far from the railway station art gallery. However, the air conditioner is quite noisy, and it's almost the same if you change another room.

The location was good and the breakfast was good

ok ok ok ok

Posting my google review here as well: I'd say pay extra and stay elsewhere, but even their similarly priced competitors are better. Woman at check in seemed like she had an attitude. Okay, not my fault you don't like your job. Staying for 3 nights, but only gave me breakfast tickets for two nights. Moved on since I'm not begging for tickets for instant eggs, soggy hash browns and some sausage. Breakfast area is very crowded. Breakfast is only open for 2 hours. They don't clean your rooms during your stay. The woman serving food was very nice and didn't fault me for them not giving me enough tickets. Then they charge for early check in which is a first time practice for me as a frequent traveler. People have early flights why are you charging me extra (and essentially punishing me) for a room you're going to give me later anyway (and is already clean)? Housekeeping staff is pleasant if you ask them for something. Ice machines here are awful. The floors either don't have them entirely or they flat out don't work. I tried 4 different floors before asking staff where a working ice machine was and they directed me to one that did. Im not above paying for quality. But what I got definitely didn't match what I paid. When I posted this on google the owner/manager selectively responded to the issues I encountered. Their early check in fee is 75 dollars but that is not stated on this site......which has a specific section for fees.

Best thing about this place was the friendly and helpful staff. They were truly remarkable in their hospitality and kindness.

I liked the property. The only suggestion I would have is to let the people traveling get in their rooms earlier.

Excellent stay. The room was comfortable and quiet. Staff were very helpful and kindly accommodated my early check-in. The free breakfast is very good and a rarity in Chicago hotels. My only criticism is that the lighting in the room was VERY dim - even with all the lights on it was difficult to read.

For the 3rd consecutive trip (I stay there almost weekly) the soap and shampoo dispensers were empty. I made a request at front desk next morning to have them refilled. No one filled them. Again 3rd consecutive time this has happened and i spoke with front desk and nothing was done. Won’t be staying there next week

It's the first hotel we've stayed at where you had to wait for around 15 minutes to 20 minutes for breakfast to be served (Weekends) due to many guest eating at the same time. The way they're serving breakfast shocked me as well as they're using like a coupon system. Overall, the location of the hotel is very convenient but parking is very expensive.

Disappointing, no service on the 3 days we’ve been there, no refreshing the room, change of towels, very limited breakfast option.