Level Chicago - River North
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chicago
Level Chicago - River North
369 W Grand Ave, Chicago, Illinois 60654, United States
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With a stay at Level Chicago - River North, you'll be centrally located in Chicago, within a 5-minute drive of Michigan Avenue and Chicago Riverwalk. This upscale hotel is 0.3 mi (0.6 km) from Merchandise Mart and 1.1 mi (1.8 km) from Willis Tower.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 70 Reviews
Amenities
Outdoor Swimming PoolSaunaFitness RoomPrivate Parking24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Merchandise Mart
(560m)
Metro: Chicago
(790m)
Airport: Midway International Airport
(19.7 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Deluxe One-Bedroom Suite
1 Sofa bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
TV
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7
Suite
1 Sofa bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Deluxe Two-Bedroom Suite
1 Sofa bed and 2 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Executive Room, 1 Bedroom (& Office)
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Executive One-Bedroom Suite
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Two-Bedroom Junior Suite
1 Double bed and 1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews(70)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Tina
April 5, 2024
We were on vacation and stayed here for 3 nights. An issue at check because of how I booked. The guy behind the counter was amazing at helping fix the issue. We were up on the 31st floor and the view was amazing! My family loved the family lounge they have. It's so quiet there. Our room was amazing. The shower was big enough for my family of four and then some could fit in it. Loved the full kitchen and the washer and dryer in the suite. Will definitely stay there again if I get the chance
Jesse
March 31, 2024
Tremendous property, and received an upgraded room without request. Room also had complimentary bottle of wine waiting. Only issue was check-in, where the front desk was understaffed and an agent was seemingly there/present doing nothing while the other was overwhelmed with a line the increased to 10+ people waiting. Beyond that great property and great location.
Alejandro
March 30, 2024
The view and space for a family of 6 were perfect! This wouldn’t have been our top pick given we wanted a space with an indoor pool for the kids and the price point was high but ******* messed up on our original reservation and had to find us a place last minute.
Here’s what wasn’t great about this space: cleanliness and maintenance were lacking big time (found a wad of someone else’s hair in the shower), bathroom door had to be lifted and wiggled to open and close, 2 of the TVs didn’t work (maintenance never came after we called), there weren’t extra linens for the sofa bed (received two blankets hours after calling), the garbage disposal was full of what appeared to be cigar/tobacco, and game room was cute but several things didn’t work. We would have been much more disappointed had we had to pay for the price difference but ******* covered that. Even though we didn’t pay the difference the experience was less than great given how nice this place is supposed to be.
Michael
March 19, 2024
They need to get their systems working long wait at the desk while computer issues resolved and authentication device coaxed to function. Staff was great through it all
Summer
March 19, 2024
False Advertisement The Room Didn’t Look Like Nothing I Booked On ******* & Everything Wasn’t Walking Distance Like The Description Said . The Stay Was Great But It Would’ve Been Nice To Get What I Paid For I Didn’t Have A Balcony A View Or Nothing Like It Said In Description
Amber
March 19, 2024
Stay was even better than the pictures with the nicest and most accommodating staff. Very walkable!
Jessica
March 13, 2024
2nd time staying here, always a pleasure.
Some front desk staff can be a little rude but good thing it’s very little interaction with them. Over all a beautiful stay and great location! Walking distance to soooo much!
Chris
March 11, 2024
The staff was excellent, friendly, and welcoming. Definitely will come back soon.
Gregory
March 9, 2024
Great place, best if you need a suite for week long stay. They have a $20/night “resort fee “ that is not advertised, so felt that was totally inappropriate since you did not know about until you checked in. The check in process requires a lengthy set of online questions, selfie photo, and photo of DL. All because they do a background check on you! So, don’t think of this as a hotel option, but instead as an extended stay option.
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:00
Check-out: 06:00–11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children aged 1 and above are welcome at this hotel.
Children between 1 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
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Property Description
- Number of Rooms: 104
With a stay at Level Chicago - River North, you'll be centrally located in Chicago, within a 5-minute drive of Michigan Avenue and Chicago Riverwalk. This upscale hotel is 0.3 mi (0.6 km) from Merchandise Mart and 1.1 mi (1.8 km) from Willis Tower.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Rooms have private balconies. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Rooms have private balconies. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Sauna
Fitness Room
Private ParkingAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Show More