Guest User
August 2, 2023
This is the 3rd Super 8 we have stayed in on our cross-country trip. We were charged $75 to have our dogs (one large, one medium, one very small), where every other location has charged $15 per dog. We requested a queen room, and when we walked in, it was filthy. The linens had been replaced (I hope), but there was stuff on the coverlet, someone’s hair on the sink, debris on the sink, and the floor clearly had not been vacuumed. I called the front desk who said she could give me a king room “but it will be an upgrade” (which means more $$). We paid $190 for one night already by that point, so I argued the fact that it’s an upgrade charge. The clerk said she would have to call her boss, and arrived 5 or so minutes later with one key (there are 2 of us) to a different room. She told us there were no downstairs rooms left, so we carried 3 dogs, their kennels, our luggage up 1.5-2 flights of stairs. The second room was cleaner, but had burn marks on the carpet. Completely awful. Super 8 advertises pet friendly, but they price gouge you.