Best Hotels near English Springs Park Lake, Chino Hills

The room I had was a suite. I was happy with the set up of the wheelchair accessible bathroom with a tub. There was a shower chair available if needed. I had breakfast in the restaurant twice. It was alright. I would definitely stay here again. Someone made the reservation on my behalf, and, in turns out, they made the reservation for one day fewer than it was supposed to be. The Sheraton Fairplex was completely booked, so I had to move to a different hotel. None of this was the fault of the hotel. It was nice that they allowed me to stay in the room until 4:00, so that I had time to find a different hotel.

It didn't take long to find the hotel after getting off the ramp. Banks near the hotel, 168Market UPS store stationery store, etc. are all very close, very convenient

This hotel is a must stay!! The hotel was beautiful, clean, and welcoming for my toddler and I! You walk into the lobby and are greeted with beautiful fireplace and inviting sofa. The staff are extremely polite and take the time to know you! The room was spacious with a microwave, wet bar, good size mini fridge, a small dinning table, a work desk and ergonomic chair, and a living room! All of the appliances were immaculate! The carpet might need a wash but no smell or stains! My son loved the pull out sofa! To my shock when taking out the sofa cushions I was pleased to see how clean it was! Usually there's crumbs or old food under cushions but no just clean and decent size pull out bed! The complimentary breakfast was delicious and hot! But for mom's favorite part, the bathtub!! Yhe only complaint is that I wish the tub had jets!! Spacious and relaxing and the water temperature as hot as you could stand°° Amazing!!! Second time staying at Ayres Hotel chain and I will now only be booking family trips here! Thank you!!

Complete facilities, sufficient parking spaces, good surrounding environment

I am very satisfied with this brand of chain store. I have stayed in different places. The price is moderate and the facilities are new and clean.

We stayed 7 days so we were able to assess over the long term. Check-in was a breeze and each of the front-desk staff was polite and friendly. They were helpful and accommodating no matter the reason for the encounter, including a successful dry cleaning job overnight. The hotel lobby, breakfast room and lobby were homey and clean. The room was more than comfortable and spacious. It was clean and well kept. The bed was comfortable. The air conditioner was upgraded and QUIET—imagine that!!! You are able to control its functions also! Such a concept!!! Laundry facilities, although expensive at $4 per 30 minute wash and $4 per 45 minute dry worked as expected and completely dried clothes in one 45 minute drying session. One suggestion is that the washer needs to have the rubber around the front door sanitized once a week by housekeeping or other such service. This would eliminate the odor in the washer. I used a 99% sanitizer in the washer for each load, which worked adequately. The housekeeping staff was also exemplary. They were accommodating to my every request and went out of their way to make sure adequate supplies were placed into the room without being asked. They were respectful of sleeping hours but seemed to always be nearby whenever I needed something, whether it be extra or clean towels or an unexpected bed change. Thank you Ayres, We will certainly be back during our next visit to California.

Our group of three recommended by friends, chose this hotel, stayed for 5 nights, this hotel from the front desk to breakfast to daily cleaning, all done very well, the room is very large, two 1.5-meter bed, can Stayed in 4 people, the room is fully equipped, refrigerator, microwave, coffee machine, hair dryer are complete, we live very comfortable, next time you come to Los Angeles also choose Beth Pine Tree Hotel, thank you!

My husband was flying out of cable airport to test for his pilot's license. We stayed close to the airport due to time constraints, living an hour+ away. We usually stay at the Marriot, Hilton, or something relatively close. We both decided that we should just pick a place that was a little less frilly for this trip because we were just there to sleep, and that was it. I will NEVER make that mistake again. Let me say this, NO hotel/motel should leave your feet black from filth. That is absolutely disgusting. We all took showers, and the walk from the shower to the beds left us with black feet. My husband was kneeling on the floor next to the bed, and when he stood up- BLACK KNEES. The beds are so freaking hard and uncomfortable. The room was humid and smelled. We found 2 roaches in our room. The person next to us smoked **** pretty consistently through the night, and the smell went straight into our room. I DON'T CARE IF ITS ”LEGAL”. My kids have severe allergies/asthma, and I don't want to smell that in a ”non smoking” facility. Save yourself the headache and spend the extra $70-$100 to stay elsewhere. We wish we would have. We will stay at our usual hotel next time.

i drove 7 hours from Arizona to get to this hotel that my company already booked and paid for in advance to be told that i need my boss present to present his id and card....... also told me i wouldnt be able to get a room because we have to re book 72 hours in advance.... i sat around for 2-3 hours til my boss from ontario could arrive to present his id and card..... very unprofessional because ive stayed here last month and did not have any of these issues. the front desk did not give two F***s that i was basically stranded in another state with nowhere to stay. after driving 7 hours and sitting 2-3 hours. you would think if you have people staying that are coming from out of state you would provide necessary information so that we are not stuck. after my boss showed up i finally got this room to walk into a dirt ball room with ants everywhere and just dirty. the wifi is probably the worst wifi ive ever experienced in a hotel. the fact that they call this complimentary wifi is almost disrespectful. i work a lot from my computer and i need good connection to be able to work. as i am writing this review in the hotel room looking at my wifi signal with 1 -2 bars max and thats how the wifi has been this whole week. for the hassle and stress i was put through i would book another hotel that would actually give you the service and respect that you pay for. the fact that the front desk said i wouldnt be able to book anything cause for 72 hours and their manager left was ridiculous. basically telling me to f*** off. i remained respectful and calm throughout all of their crap. you need to be teach your employees to cater to repeat customers... ive been here many times and my history will show it... and shows everytime my company paid with the same payment method... they had me wait 3 hours because lack of skill, lack of knowleadge, lack of customer service. And they were okay with letting me sleep in my car because their process is wrong is the reason they will get a bad review today. if you do make a reservation here and pay online make sure that these people provide you with all the right documents you will need especially if your company is paying for the room. make sure you bring insect killer and plenty of sanitizer to clean the dirty rooms. also their is free breakfast included but i wasnt aware of it until my last night here and none of the employees let me know of this i had to kind of force myself into the free breakfast. its time people do their job the right way it amazes me how employees can destroy a business's name and reputation because of their poor level of skill and care. And on the side of this damn building their are about 100 bumble bees flying around the side of the building if i didnt see it in advance it would have been pretty bad. ive never seen this many bees hovering around the garden on the side of the building before.

The front desk clerk seemed not friendly no smile on his face. The bed sheet was clean but the material was not cotton may be made of synthetic material. The room window roll up curtain couldn’t close find out at 10pm before sleep. Morning breakfast was really not that exciting, scrambled eggs add a lot of bread crumbs in it. The sausage had a lot of fat, good thing was fresh orange and Apple found on the table. I may not choose to stay at this hotel again.