Hotel Chino Hills Reviews

When we got there, there was no parking at all so they’re doing construction and this is what happened to us. We got room 231 as we went inside and we noticed the door was stuck a little so we didn’t think too much of it and when we need to leave to go get some ice, we couldn’t get out our room. The door was stuck we called the front desk nobody would answer for hours. It was kind of scary so we let him know at the front desk. We finally were able to get out the door and they didn’t even accommodate us for anythingelse

Under construction. Breakfast was only ok. Others were good.

The room is spacious but old

Location is great. Hotel looks nice outside but the room is ok. Carpet needs to be clean. Furniture needs to be upgraded. Only hotel I know that charges if you check in early.

It was good

This hotel and Trip.com refused to cancel a reservation on Tuesday for a stay on Saturday.

Very disappointed. Stains on the carpets, comforter, on the walls, in the bathroom. Our bathroom vent was non-functioning. We decided to check out a day early and stay with relatives instead. Upon leaving we couldn't even find a luggage cart and had to haul our bags by hand from the 3rd floor over 3 trips.

1- Poor hygiene, cockroaches at the door 2- The environment is okay and there are places to eat 3-Poor service, even calling room service was ignored 4-Poor facilities, especially breakfast

There is nothing to comment on, all aspects need improvement and improvement

General environment Mainly because it's close to my friend's house Beside the highway

The room has basic facilities

The service is good and there are few places to eat around.

The room is okay, but the supporting facilities are not good.

The room is big enough, the American breakfast is really not flattering, the price is not high, going to Los Angeles is like going to a big country, and it is impossible to do without a car.