Sky Park Hotel

Stayed in March 2024. I have stayed at this hotel many times. This was the first time I booked through Trip.com. The website said it was a one night, two meals plan, but when I arrived at the hotel, I was told it was a one night stay without meals. We argued over the counter, but no one could come to an agreement. I called Trip.com and explained the situation. They admitted that I had booked a one night, two meals plan, but the hotel had received the reservation information from the wholesaler, Rakuten Travel, so I decided to hang up and wait to confirm with Rakuten Travel. When I called back, Trip.com proposed that I pay the hotel for two meals at once, and then Trip.com would transfer the amount later. There was no guarantee that the money would be transferred, and if it wasn't transferred, it would be a loss for us, so it was not a very good idea, but dinner time had already started, so I accepted it. I paid for the meal at the front desk, ate, and sent the receipt to Trip.com from my room. After I told them my transfer details, the amount was transferred the next day, so there was no expense for me, but I hope this never happens again.

初めての高原ホテル 景色、環境等ロケーションは最高です。部屋も広くて落ち着きがありましたが照明をもう少し明るくするといいと感じました。星空はとても綺麗でしたが施設の明かりがありでぼんやりでした。エアコンが殆ど使えなく不便でした。冷蔵庫のビール値段と自販機の値段に大きな差があり不思議でした。

5連泊阪急トラピックスのツアーで利用しました。6月のボイラー故障以来の各旅行会社の口コミが非常に悪く心配しながらの利用でした。近くにはコンビニすらなく、朝食も夕食もこちらで。ビュッフェ、フレンチ、和洋中、中と日替わりでそこそこ美味しかったです。問題はフロントの日本人スタッフと、外人スタッフとの縦と横の意思疎通。一例をあげると、レストランには外人スタッフしかいない。フレンチのコースで、ステーキがレアだったので、ミディアムにしてと頼むと、20分経っても出て来ない。理由不明。催促するとあと5分と。結局デザートも紅茶も出た後、30分たって、同じテーブルの他の客が食事を終わって帰って、ようやくミディアムで出て来る。日本語が分からなかったらしい。ホットウーロンを頼むと常温で出て来るなどなど。毎日何かのハプニングがあり、添乗員にお願いして対処してもらいました。人件費を抑えてそれが客に跳ね返ってきていると思いました。

I stayed here for several nights in early September. Tokyo was experiencing scorching hot days, but this hotel, located at an altitude of nearly 1,500m, had a refreshing plateau feel and was comfortable. The room I stayed in was on the Kurumayama side (parking side) of the prominent Kurumayama Plateau, to the right of the front desk, but there were only a few cars belonging to hotel staff parked in the parking lot, and in the mornings, I would occasionally see guests walking their dogs. On a clear day, the radar dome and Kurumayama Terrace at the top of Kurumayama Plateau were clearly visible. In the lobby, Mt. Tateshina could be viewed from the sofa along with Lake Shirakaba. There were many Nepalese staff members among the hotel staff, and they were happy to greet me with "Namaste" when I entered the restaurant.

Approximately 40 minutes by shuttle bus from Chino Station. The city of Chino is also at a fairly high altitude, but it is located on Kurumayama Plateau, where you can see the city far below. It was still hot at Chino Station, but the area around the hotel was comfortable. Then check in at the spacious lobby. It was more than I expected so far, but that's about it. To get to your room, you have to go up and down the elevator and walk quite a bit, and the view from your room is only around the area around the hotel. Also, the buffet dinner is just ordinary food and not very tasty. There are no booths where the staff grills or fries food right in front of you. In the end, the hotel was disappointing.

客室に虫の死骸があり、髪の毛も落ちていた。 水回りやベットは清潔だったが、客室にあるスタンドライトは故障していた。