X6240YQdianam
August 31, 2022
We stayed at Hotel Aria at the end of August and I have to say that it was the most uncomfortable stay we have had. We have been offered a twin room, super small although we initially reserved a large room, and the worst of all was not this but that the beds had two mattresses one on top of the other that just by lying on the bed they moved, the clothes bed (sheets and everything)/made of synthetic material and more to add that on the street it was 39 degrees and without air conditioning, according to them it had broken down, as a substitute there was a fan that made a lot of noise and the only thing it did was remove the air that was inside the room itself. With all this, my baby cried all night and we didn't sleep a wink. It was impossible to sleep with 39 degrees and no air conditioning. The television remote wasn't from that room either, so we couldn't see it either. The water was coming out of the shower through the bottom of the tray without you being able to do anything to stop it so that the bathroom inevitably ended up turning into a pool. The refrigerator and minibar in the room were conspicuous by their absence, which is something inconceivable for a four-star hotel, especially when the street was 39 degrees and you couldn't cool any drinks. The breakfast they offer you is also nothing out of this world and there is also no one to watch over the room, so when the products run out you are left without being able to eat, not to mention that all the tables are left unoccupied by previous diners. . There is a noticeable shortage of staff to serve the public, at reception you have to wait to be served because they are also dedicated to serving the tables that are for food service. There are periods when you are at reception without anyone there to assist you.
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