Anonymous User
November 2, 2024
1. The overall hardware facilities of the hotel are average, the hardware of the room is poor, the decoration is simple and the materials are poor, the gums hurt from brushing with a toothbrush, paper slippers, and even tables and chairs are not available. The room does not match the price.
2. Every day, you have to ask if the room needs to be cleaned. Even if the cleaning light has been turned on and the cleaning sign has been hung, you have to call and ask when no one is in the room. Isn't cleaning the room a daily job for the hotel?
3. The pool music is played until 11 o'clock every night, and the room is not soundproof.
4. The balcony door lock can be slid open with a shake. The hotel is located in a remote area, which makes you feel a little uneasy at night.
5. The room was booked two days in advance. It was supposed to be booked for 3 nights. When booking the room, I selected the wrong date and later selected 4 nights. I called Ctrip within 5 minutes to ask for help in communicating with the hotel to cancel the last night. Ctrip's service was very good. After two days of communication, the hotel just didn't agree to modify it, so we had to adjust the subsequent itinerary of the flight. As a result, the hotel called us to check out at noon on the last night? It's really funny. I didn't agree to it before, but they wanted us to check out because the business was good on Friday? The kind of check-out where the money is paid but the money is not refunded, and the guests are not sure whether they can make new arrangements later.
6. The hotel service staff are all very good, except for one person who may be the male manager of the hotel with a strange attitude. He is the one who calls every day to ask about cleaning the room and asks us to check out early.
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