Tuozhan Building, No. 4 Jianxin West Road, Jiangbei District, Chongqing, 400020, ChinaView Hotel Details
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Hanting Express (Guanyin Bridge) Guest Reviews
4.4/5
882 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(882)
Positive reviews(846)
Reviews with photos/video(247)
Easy to get around(106)
Friendly front desk staff(70)
Convenient for shopping(52)
Close to metro(41)
Elevator was OK(34)
Delicious breakfast(32)
Would stay again(11)
Tasty restaurant(10)
Negative reviews(34)
Guest User
Double Room
Stayed in Dec 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 1, 2024
very good location, near shopping mall, and food street. Friendly staff, help me to switch hotel room
Response from Property: Meeting is the best time. One-time satisfaction is not our goal. We hope that customers are satisfied every time. In summer, we are your cold air conditioner, and in winter, we are your little cotton-padded jacket. We sincerely look forward to your visit again!
Guest User
Family Room
Stayed in May 2023
Family
1 review
3.0/5
Posted on Jun 9, 2023
Very basic htl
Guest User
Family Room
Stayed in Jun 2024
Travel with friends
8 review
1.0/5
Posted on Jun 20, 2024
The Ctrip platform staff called me and told me that the actual room type was different from the picture, and the window was about 30cm in diameter. They tried to help coordinate with the hotel to no avail. They said that some guests wanted to extend their stay and did not want to change rooms. If I couldn't accept it, I had no choice but to leave. It was already past 17:00 at that time. I thought it would be okay if it was just a window, and I would only stay for one night anyway. But when I went to this store, it was a mess and the entire building was very dirty. It was messy, the lights in the room were still flickering, the toilet paper fell on the floor, and there was a very strong smell of cigarette smoke. I would later find out from Huazhu that this hotel was undergoing quality improvement, but Ctrip didn't mark it at all and contacted me about the room. The question didn't mention this either. It was almost 22:00 when I checked in. The person at the front desk was vaccinated again and only mentioned the problem of the small window. He said that if it doesn't work, just check out. There is no actual solution. But where should I stay after 22:00?
Be protected from lightning, don't stay here! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I cannot satisfy you. The hotel was built earlier and is a comprehensive building. It looks older. If there are problems with the lights and bathroom in the room, we will punish the lady who did the room that day. It is true. We apologize for not doing our job well and hope to give us a chance to make corrections. Thank you.
Guest User
Superior Double Room
Stayed in Jun 2024
Travel with friends
7 review
2.2/5
Posted on Jun 7, 2024
There are mold spots everywhere in the bathroom. Compared with other Hanting hotels I have stayed in, the environmental sanitation is really bad and the facilities and equipment inside are also very old. The sound insulation effect of the room is not good, and the experience is not very good. But the lady in the room is very enthusiastic.
Original TextTranslated by Google
Response from Property: 100 meters from the door No. 3/Light Rail Station No. 9/Rooftop Garden] It is our dereliction of duty that we failed to bring you a pleasant stay experience. After receiving your feedback on the problem, the waiter made rectifications as soon as possible. Thank you, guest officer Thank you for your valuable opinions. I look forward to meeting you next time.
Leihualezhuangrong
Double Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 6, 2024
It is relatively close to the light rail station, and the surrounding buses are also more convenient, but the location is still a bit out of the way. It feels very good to take the light rail down. I like the city of Chongqing and feel that everything here is good^o^
Original TextTranslated by Google
Response from Property: [100 meters from No. 3/Light Rail Station No. 9/Rooftop Garden] "Dear guest, Xiaohan is so happy when he sees your affirmation of us ~ We will continue to work hard and strive to be your only one ’s~~ Not bad, good, very good.”
Guest User
Double Room
Stayed in May 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on May 29, 2024
The hotel is in a good location, surrounded by delicious hot pot restaurants. The weather has been hot during the two days it has been open, which reflects the enthusiasm of Chongqing people. The rooftop garden on the 30th floor is not bad, which adds to the attractions of the hotel.
Original TextTranslated by Google
Response from Property: [100 meters from No. 3/No. 9 Light Rail Station/Rooftop Garden] The hotel is located 100 meters from Guanyinqiao Pedestrian Street, in the laundry room and breakfast room on the 30th floor. The flowers on the rooftop have bloomed, and it is very beautiful to take pictures. Go to Jiefangbei, North Railway Station, West It is very convenient to the station and the airport. If you have any questions when checking in, you can contact us by dialing 0 for the room number. Our 24-hour housekeeper is at your service at any time. Thank you for your recognition of us and we look forward to your next visit! I wish you a happy life~~
Guest User
Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
The front desk service is very good. If you ask about anything you don't know, they will tell you. Moreover, the hotel is very close to the Internet celebrity check-in point (I am in Chongqing). It only takes a few minutes to walk, which is very convenient.
Original TextTranslated by Google
Response from Property: [100 meters from No. 3/9 Light Rail Station] The hotel is located 100 meters from Guanyinqiao Pedestrian Street. It is very convenient to Jiefangbei, North Railway Station, West Railway Station, and the airport. If you have any questions when checking in, you can contact us by dialing 0 in the room. Our 24-hour butler is at your service at any time. Thank you for your recognition of us and we look forward to your next visit! I wish you a happy life~~
Anonymous User
Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is very good. I will consider staying there again next time I come.
Original TextTranslated by Google
Response from Property: 100 Meters Pedestrian Street/Line 3/9] The hotel is located in the Guanyinqiao business district. It is very convenient to the North Railway Station, West Railway Station, the airport, and all districts in the main city. The commercial and residential building can be reached by elevator No. 2/3. If you have any questions when checking in, you can contact us by dialing 0 for the room number. We will serve you 24 hours a day. Looking forward to your next visit! I wish you a happy life~~
Anonymous User
Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is in a good location. The front desk is very gentle. The rooftop garden on the 30th floor is very beautiful and suitable for taking photos and checking in. The delicious street is just 100 meters away from the hotel. It is convenient
Original TextTranslated by Google
Response from Property: [Roof Garden/Pedestrian Street 100] Thank you for your review. If you have any questions during your stay, you can dial 0 to the front desk in the room. The front desk staff are at your service 24 hours a day! Breakfast and laundry rooms are on the 30th floor. The flowers planted on the rooftop upstairs are already blooming. I hope our meeting will leave you with good memories. I look forward to seeing you next time!
Guest User
Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The location is very good, there are many shopping malls around, and there is also a pedestrian street, so the transportation is very convenient. The lady at the front desk was very gentle and introduced me to the room. There was background music playing in the lobby. The tea was delicious and made me feel very warm. I couldn't find the room upstairs, so the customer service lady took me there very enthusiastically. The room was very clean and quite big, with moderate windows and good lighting. The sheets and quilts were all new. In addition, I had a few copies. The document needed to be printed. I asked the front desk where to print it. The lady at the front desk was very enthusiastic and printed it for me at the front desk. She also recommended several cost-effective hotels near me. The room had been cleaned and a message was left in the room. He said that it will rain tomorrow, so remember to bring an umbrella when you go out. The next day, the lady at the front desk was very smiling, and the service was like a friend, which felt very considerate.
Original TextTranslated by Google
Response from Property: [100 meters away from Haochi Street and Light Rail Station] Dear guest, thank you very much for choosing to stay at Hanting Hotel Chongqing Guanyinqiao Pedestrian Street Center. We are very happy to see your evaluation and affirmation of the hotel. Your support and Attention is the source of our motivation. We look forward to meeting you next time and wish you all the best!
Guest User
Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel is right on the pedestrian street. There are a lot of delicious food downstairs. The front desk is very friendly. When they saw that we had a child, they took the initiative to give the child toothbrush and slippers.
Original TextTranslated by Google
Response from Property: [100m Pedestrian Street/Line 3/9] The hotel is located in Guanyinqiao Business District, surrounded by delicious food downstairs, and is very convenient to North Station, West Station, Airport, and other districts in the main city. It is a commercial and residential building, and can be reached by elevators 2/3. If you have any questions when checking in, you can contact us by dialing 0 on the room phone. We are at your service 24 hours a day. Looking forward to your next visit! I wish you a happy life~~
Anonymous User
Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
It's right on Guanyinqiao Pedestrian Street, easy to find. The front desk also recommended delicious food. There is a phone at the elevator entrance.
Original TextTranslated by Google
Response from Property: [Light rail/food street about 100 meters away/roof garden] Thank you for your choice and trust. The hotel is located within 100 meters of Guanyinqiao Pedestrian Street, which is very convenient to various business districts, railway stations, and airports. Your recognition is the goal of our work. I hope we can bring more help and happiness to your journey! Looking forward to your next visit!
Anonymous User
Double Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 7, 2024
I really like the rooftop in front of the breakfast restaurant. The front desk service is very good and enthusiastic.
Original TextTranslated by Google
Response from Property: [100m Pedestrian Street/Line 3/9] The hotel is located in Guanyinqiao Business District, which is very convenient to North Station, West Station, Airport, and other districts in the main city. It is a commercial and residential building, and can be reached by elevators 2/3. If you have any questions when checking in, you can contact us by dialing 0 in the room phone. We are at your service 24 hours a day. Looking forward to your next visit! I wish you a happy life~~
391617
Double Room
Stayed in Apr 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 6, 2024
I always choose Hanting when I go out, but I am not satisfied with it this time. The staff was talking too loudly in the corridor early in the morning, which woke me up. The shower head in the shower room was broken and was not replaced in time. It was leaking and I couldn't wash it. Bad review
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to bring you a pleasant stay experience. It is our fault. After receiving your feedback, the waiter trained the ladies as soon as possible, and the shower was also rectified as soon as possible. Thank you for your valuable suggestions. We look forward to seeing you next time. Xoxo!
Guest User
Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Convenient transportation, very satisfied, good service attitude
Original TextTranslated by Google
Response from Property: [100 meters from No. 3/Light Rail Station No. 9/Rooftop Garden] "Dear guest, Xiaohan is so happy when he sees your affirmation of us ~ We will continue to work hard and strive to be your only one 's~~Not bad, not bad, very good."