Xinshan Hotel (Chongqing Guanyinqiao Beibin Road)

Xinshan Hotel (Chongqing Guanyinqiao Beibin Road) Reviews

Xinshan Hotel (Chongqing Guanyinqiao Beibin Road)

Building No.290, Beibin 1st Road, Yulong Tianfeng H01, Building No.17F, Jiangbei District, Chongqing, ChinaView Hotel Details
Xinshan Hotel (Chongqing Guanyinqiao Beibin Road)
Xinshan Hotel (Chongqing Guanyinqiao Beibin Road)Xinshan Hotel (Chongqing Guanyinqiao Beibin Road)Xinshan Hotel (Chongqing Guanyinqiao Beibin Road)
Check available rooms for your travel dates
We Price Match
1 night

Xinshan Hotel (Chongqing Guanyinqiao Beibin Road) Guest Reviews

4.5/5
Good
414 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(414)
Positive reviews(399)
Reviews with photos/video(141)
Friendly front desk staff(84)
Easy to get around(55)
Large rooms(33)
Close to metro(28)
Nice bathtub(16)
Fantastic river view(11)
Excellent room layout(9)
Good audiovisual experience(8)
Negative reviews(15)
Ron
270 ° Sky-High River-View Four-Bedroom Suite (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Hotel was in a really nice location and service stuff were really polite and kind. Photos were exactly like the pictures and i really enjoyed my stay. Would recommend anyone whose coming to chongqing to take a look at this hotel.
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Guest User
270 ° River-View Two-Bedroom Suite (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Jun 2024
Family
2 review
2.5/5
Posted on Jun 22, 2024
More like a service apartment with minimum facilities. Just a reception at 17 floor. A building shared with a lot of hotel. There is lot of floor in the build still under construction in June24. It is near train station that can go directly to airport and 1 stop away from 观音桥。 Not much restaurant nearby.
Goh Huan Jeremy
270 ° Sky-High River-View Four-Bedroom Suite (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 23, 2024
Hotel was accessible near to train station and good food, definitely recommend! Shout out to the front desk staff HuiHui and ZhouZhou was very hospitable
Anahit
City-View Business Twin Room (Telecom Hd Stb Live)
Stayed in Mar 2024
Other
4 review
2.5/5
Posted on Mar 11, 2024
the location was great 👍, too close to the subway station, front desk some workers were kind, but at night hot water became cold and i stayed my head in shampoo, called them came someone who was unable to resolve the issue, after 40 minutes suggested to go another room and take a shower 😡😡and lied that hotel was full and they can’t change my room ( that time i checked in Trip and the rooms were available). The management was too poor can’t do their responsibilities for the costumer comfort 👎🏿
Response from Property: Dear guest: Thank you for choosing our hotel. We are very sorry that your stay did not meet your expectations. Regarding your claim that the hotel lied about "full rooms", Xiaoxin expressed that she was indeed aggrieved. You have booked a twin room. When you arrive at the front desk, ask the front desk to arrange a double room for you. Since the room is fully booked on Friday, we can only arrange a twin room for you according to the original room type you booked. You also indicated at the front desk that the twin room was available. Room status and availability are publicly visible on Ctrip. There is absolutely no reason for the front desk to deceive you. Maybe there is a slight misunderstanding. As for the hot water you mentioned, each room in the hotel is equipped with an independent electric water heater. There is no problem in using hot water normally. The front desk is equipped with a 24-hour butler service. If you have any questions during your stay, you can contact us in time. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Sam Dehdashti
270 ° Sky-High River-View Four-Bedroom Suite (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Apr 2024
Family
26 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Great place, especially the joining rooms.
Guest User
Tranquil Tub Double Bed Room (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The location is excellent, the transportation is convenient, the location is very prosperous, and it is convenient to travel. There is a parking space in the basement, which is very convenient. There is also surveillance at the door, which is very reassuring. The lobby is simple, grand, and well-planned. The chrysanthemum tea at the front desk is good. The front desk Xiao Xie Zhou Zhou is beautiful and generous, the service is warm, proactive, efficient, thoughtful, and professional. The room has good lighting, bright, quiet, comfortable, and clean. The mattress is comfortable, the hot water comes out quickly, the water temperature is good, the bath is comfortable, and the office is convenient. The room is tidy, and it is very good overall. I strongly recommend it!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Xiaoxin. Everything we do is to bring every guest a high-quality and comfortable stay experience. Xiaoxin is really moved to see your satisfaction and affirmation. Xiaoxin will continue to work hard and be ready for you to come back at any time.
Wangwangwangwangwang11
City-View Business Twin Room (Telecom Hd Stb Live)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The hotel is easy to find and convenient. Xiao He and Xiao Xie at the front desk are very friendly and enthusiastic. The service environment is very good. The room is clean. The light rail is very convenient. It is 1 stop away from Guanyin Bridge. You can also walk to the pedestrian street. The surrounding area is also quiet. Recommended.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Guest User
Tranquil Tub Double Bed Room (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The hotel is very conveniently located next to the Huaxin Street Light Rail Station. It takes only one stop to get to Guanyin Bridge, and only four or five stops to get to Jiefangbei. They are all very close. It was late on the first day. Xiao Xie and Xiao Zhou at the front desk checked us in quickly and were very welcoming.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Ailongmao
Sky-High River-View Tub Double Bed Room (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel experience is very good, the river view is unique, the room is clean, sanitary and comfortable, the facilities are very new, it is worth recommending. The service is also in place, especially the front desk girl He Mingru helped me contact the room sister Ma to find my lost glasses. The two service are enthusiastic and make guests feel at home. It's great! 👍 Recommended to stay, I will stay again when I come to Chongqing, and I will recommend it to friends!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Guest User
Featured VIP Room - River-View (Double bed) (Bathtub)
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The location is good, the transportation is convenient, and the river view is beautiful. Whether it is day or night, you can enjoy the beautiful view in the room. The room also has a bathtub, which is very comfortable. The room design is warm and comfortable. Spacious and bright, with a new smart home and comfortable bedding. It makes me feel at home, relax every day and enjoy a pleasant vacation. Then the service is considerate and thoughtful. Huihui and Zhouzhou at the front desk are also very warm and friendly, and they are always available to provide me with help and suggestions
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Xiaoxin
City-View Business Twin Room (Telecom Hd Stb Live)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Convenient transportation, very close to Guanyin Bridge, very convenient for shopping, Chongqing's night view is also very beautiful, the scenery is very good, the room is clean, the hygiene is very good, the decoration style is very warm, the bedding is comfortable, the front desk Huihui and Zhouzhou are also very enthusiastic, and the work efficiency is also very high
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Guest User
270 ° River-View Two-Bedroom Suite (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on May 6, 2024
The hotel is located next to the Huaxinjie metro station; all you have to do is cross the road and walk another 100 meters. Please note that you need exit 2 and when you go up, take the inner metro passage on the right. The reception is on the 17th floor, and nearby on the 17th floor there is an opportunity to wash and dry your things for free. There are greengrocers and grocery stores just up the road from the hotel. From the room you can see a famous house with a train passing through it. The noise from the renovation work, which is warned about in advance in the description, was a little annoying in the morning and only 1 day out of 5 while I lived there, on the other days there was no noise. It was also cool one evening, but I couldn’t somehow warm up the apartment noticeably using the air conditioner. Although the staff warns that the water is heated separately and there is not an infinite amount of it, we had enough hot water for two people without any difficulties or restrictions. The room is two-room, in fact it’s like two separate rooms, each has its own card and access only to its own room. The view from the windows is beautiful, but unfortunately the windows are not very clean and this is clearly visible in the morning. I actively used the projector, but everything there is in Chinese with local services. During our stay, Xiao Zhou Xia (小周 小谢) helped us well), added to WeChat and corresponded there on the necessary issues, which is very convenient and solves the language barrier. Thanks a lot!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support of Xiaoxin, your recognition of Xinshan Hotel, and your true evaluation of the hotel. Regarding the air-conditioning problem mentioned in your evaluation, the hotel uses central air-conditioning, which is uniformly controlled by the property and is open seasonally. As the Chongqing area has gradually entered summer, the central air-conditioning of the entire building has been adjusted to cooling mode. During this period, in order to conveniently meet the needs of guests, the hotel provides free bedding services. The building where the hotel is located is equipped with an oversized glass curtain wall as the floor-to-ceiling window in the guest room. The cleaning of the exterior window glass is carried out regularly by the property unit. We have contacted the property unit to feedback this problem, and I believe it will be resolved soon. I look forward to your stay again very eagerly, and I also look forward to international friends from all over the world to visit our store. All the staff of Xinshan Hotel wish you a happy life~
Adina LAI
City-View Business Twin Room (Telecom Hd Stb Live)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Transportation is an important option for travel, and Xinshan Hotel scores 100 points in this regard. The hotel's front desk service is attentive and fast, and they are eager to help travelers from Taiwan check in. Special thanks to Ms. Liu. Qiantiao provides fruits and chrysanthemum tea and helps with parcel delivery to facilitate shopping.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Guest User
Featured VIP Room - River-View (Double bed) (Bathtub)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is clean and hygienic, with a super wide view, which is great. The front desk lady is considerate and warm, and she also proactively reminds you to go out and bring an umbrella when it rains. If you are a lazy mother like me who takes care of your baby, I strongly recommend this hotel. The transportation is convenient and fast everywhere. You can save money by taking public transportation. Lazy people like me can take Didi... It's not expensive and convenient to travel
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.
Anonymous User
City-View Tub Double Bed Room (Peak Mi Hd Projection + Tencent Video VIP)
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 3, 2024
This is my second stay here. The hotel has complete facilities, high cost-effectiveness, good environment, good location, very close to the subway station, just opposite, especially clean and tidy, completely at ease, the room is spacious, check-in is also very fast, the hotel service is as good as always, the front desk staff is enthusiastic, will take the initiative to say hello, very considerate, and specifically praise Xiao Zhou, looking forward to seeing you next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xinshan Hotel. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! All the staff of Xinshan Hotel wish you a happy life.