Excel Hotel Reviews

Response from Property: Hello~Dear friend, it is Xiaosha's biggest expectation to make you satisfied during your stay. At this moment, I can't hold back my excitement and want to give you a big hug~I sincerely hope that you can still stay here Coming again~

Response from Property: Dear guest, hello! On behalf of all the hotel staff, I would like to express my sincerest apologies for bringing you such an unpleasant experience during your stay. We are very sorry about the hygiene issues you mentioned. We know that hygiene is the lifeline of a hotel and have always formulated and implemented strict cleaning standards. In response to your comments, we have strengthened training for the cleaning staff who clean your room that day, and once again promoted the hygiene standards and requirements to all staff, striving to not miss every hygiene detail. Thank you very much for your feedback, it will help us identify real problems in the guest experience and make more valuable improvements. We hope that we will have the opportunity to receive you again. We hope that you can see our sincerity and progress. We apologize to you again!

Response from Property: Dear guest, thank you for choosing to stay at Ikosha Hotel and for commenting and pointing out the problems. The decoration style of the hotel is mainly modern and simple, and the hardware facilities are a foregone conclusion. We cannot shake it and we will start from now on. We start with soft services, think about problems from the customer's perspective, and proactively provide services to customers to improve customer satisfaction and make up for the shortcomings of our hardware. We are deeply sorry for the inconvenience caused to you. Finally, I hope you are happy every day!

Response from Property: Thank you for giving such great recognition to Xiaosha~ It is such an honor for us, Xiaosha, to write an online review for us so seriously. Thank you for your praise! We are very surprised to see your review. Thank you very much for your affirmation of our service. As Ikosha people, we should not only do our own jobs well, but also always pay attention to the individual needs of our guests, provide personalized services to each guest, surprise guests with high-quality services, and ultimately satisfy guests. Every guest is treated like his own family and serves the guest with all his heart, so that the guest’s journey will no longer be lonely! If you like us, recommend us to your friends. Xiaosha looks forward to your stay again.

Response from Property: Dear guests: Hello! Thank you very much for your praise and sharing of our services. Your satisfaction is our greatest motivation for progress! We hope to provide you with better quality and value-added services in the future. We look forward to your visit again and wish you a happy life~

Response from Property: Thank you for your great affirmation of Xiaosha, which has increased Xiaosha's confidence. Xiaosha must work harder in the future, hoping to show the best and best side to everyone, so that every family member can have a beautiful picture in their memory. Although the gathering is short, the friendship will last forever. I look forward to one day in the near future, we will gather in Yikesha again and continue to chat and talk about family matters. I also wish you all happiness and joy forever! At the same time, thank you for your suggestions to us, and we will give feedback to you. When you come next time, we will do better~~

Response from Property: We apologize for any inconvenience and trouble this may have caused you. We will investigate and resolve your issue as quickly as possible to ensure that your rights are protected. If you need any help, please feel free to contact us.

Response from Property: Thank you for your stay and for leaving us this five-star praise. Your satisfaction is our honor and the driving force of our service. Your five-star praise is our living signboard! We will continue to work hard and strive to do better in service, so as to win more satisfaction and five-star praise from you! The development of Yikesha Hotel cannot be separated from your continued attention and support. We sincerely invite you to visit us again! I wish you and your family happiness and all the best!