JW Marriott Chongqing Reviews
JW Marriott Chongqing
No.235 Minsheng Road, Yuzhong District, Chongqing, 400010, ChinaView Hotel Details
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JW Marriott Chongqing Guest Reviews
4.6/5
Very Good
3631 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3631)
Positive reviews(3500)
Reviews with photos/video(601)
Delicious breakfast(257)
Friendly front desk staff(136)
Close to scenic area(65)
Tasty restaurant(32)
Luxurious(25)
Loved the night views(23)
Excellent afternoon tea(16)
Negative reviews(131)
Anousith
Executive Double Room
Stayed in Jul 2024
Family
14 review
Outstanding
Posted on Jul 17, 2024
Love the hotel & Dim-sum it the best in Chongqing
Recommend /we staying here 3days (good service specially thank to Cora she the one helping me get my stuff back from DIDI )ຈ
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Jack1974
Executive River-view Suite
Stayed in Mar 2024
Family
138 review
Very Good
Posted on Mar 12, 2024
Great hotel in a great location with views over the city and easy walking distance to the Golden palace . The room was really clean and comfortable .
Response from Property: Dear Guest, Thank you for staying at JW Marriott Hotel Chongqing and for your kind words! However, your feedback is very important to us, and we look forward to your next stay to feel our progress, if you have any comments or suggestions, you are very welcome to call the hotel at any time for your service centre!
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
4 review
Great
Posted on Jul 2, 2024
Spacious room and the bathroom with high ceiling, easy to access to the restaurants and the Lawson convenience store nearby! Just about 20 mins taxi ride to the Chongqing north high speed train station and the pier! Walk 20 mins to 81 food court.
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Guest User
Classic Suite
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on Jun 15, 2024
A well run 5 Star hotel with helpful and friendly service staff. Good central location. Highly recommend and will return.
Response from Property: Thank you so much for your great review on your stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Guest User
Executive Double Room
Stayed in Apr 2024
Solo travelers
3 review
Amazing
Posted on Apr 7, 2024
Good and convenient
Response from Property: Dear guest, thank you for staying at JW Marriott Hotel Chongqing and thank you for giving the hotel 5 stars! Your feedback is very important to us. If you have any comments or suggestions, we welcome you to call the hotel service center at any time!
Guest User
Executive Double Room
Stayed in May 2024
Other
6 review
Outstanding
Posted on May 16, 2024
Good service and very tasty noodles. I like the yogurt and fresh fruit. You can not smell any chemical thing on your body after swimming in the gym.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
6 review
Outstanding
Posted on Jun 9, 2024
All good, always clean and nice and good location and facilities. Incredible room!
Response from Property: Thank you so much for your great review on your stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Andaloo
Deluxe Double room
Stayed in Sep 2023
Family
24 review
Great
Posted on Sep 6, 2023
All went well until the breakfast. Clean room, comfy bed, good location. However the staff at breakfast we're flustered and, at times, impolite. They were useless when another guest took our table, which was set out for us by another staff member with a baby chair.
Response from Property: Dear Guest, thank you for sharing your comments and we truly apologize for the unhappy experience during your last stay with us. We hope you can give us an opportunity to change your perception into a positive one next time you come to Chongqing and show you what the true JW Treatment about. We look forward to welcoming you back soon. Warmest regards.
Guest User
Executive Suite
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 20, 2024
Perfect living experience! Thanks to all staffs, and Jason!
Response from Property: Dear Guest, Thank you for staying at JW Marriott Hotel Chongqing and for your kind words! Your feedback is very important to us, and if you have any comments or suggestions, you are more than welcome to call the hotel's service centre at any time!
SimonCalgary
Executive River-view Suite
Stayed in Oct 2023
Business travelers
20 review
Posted on Nov 12, 2023
Nice hotel, at great location and has a great view, but the facility is old and p[oor maintained.
we arrived at 17:00 pm, the room is still unavailable, have to wait for the room
Response from Property: Dear Guest, thank you for your feedback. I am sorry that the hotel did not meet your expectations. We hope you can give us an opportunity to know our deficiencies and change your perception into a positive one next time you come to our hotel. Warmest regards.
Guest User
Deluxe Twin room
Stayed in Oct 2023
Family
1 review
Amazing
Posted on Oct 18, 2023
Extremely friendly service, helpful front desk and concierge services. Helped us get taxis since we didn’t have the local app. Would definitely stay again.
Response from Property: Dear Guest, Thank you so much for your nice feedback. I hope you have enjoyed your stay and we look forward to welcoming you back soon. Warmest regards.
SimonCalgary
Deluxe Double room
Stayed in Oct 2023
Business travelers
20 review
Posted on Nov 12, 2023
Nice location and friendly staff in 28th floor lounge, but the facility is poor maintained,
Response from Property: Dear Guest, thank you for your feedback. I am sorry that the hotel did not meet your expectations. We hope you can give us an opportunity to know our deficiencies and change your perception into a positive one next time you come to our hotel. Warmest regards.
edward
Deluxe Twin room
Stayed in Nov 2023
Family
4 review
Very Good
Posted on Nov 26, 2023
Dated, time for a refresh.
Good location, great service, comes with a price tag
Response from Property: Dear Guest, thank you for your lovely feedback. I am glad to hear that you have enjoyed your stay. We look forward to welcoming you back soon. Warmest regards.
Guest User
Deluxe Twin room
Stayed in Jul 2024
Family
8 review
Great
Posted on Jul 28, 2024
Good location and good service.
Roselind
Deluxe Twin room
Stayed in Jun 2024
Friends
2 review
Outstanding
Posted on Jun 4, 2024
Location super good
Very centralize
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.