Cloud 51·High-altitude Quanjiang View Hotel (Chongqing Jiefangbei Cloud Eye) Reviews
Cloud 51·High-altitude Quanjiang View Hotel (Chongqing Jiefangbei Cloud Eye)
51/F, United International Building, 201 Xinhua Road, Yuzhong District, Chongqing, ChinaView Hotel Details
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Cloud 51·High-altitude Quanjiang View Hotel (Chongqing Jiefangbei Cloud Eye) Guest Reviews
4.5/5
Good
477 review
Verified reviewsLocation4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(477)
Positive reviews(453)
Reviews with photos/video(162)
Convenient location(73)
Easy to get around(52)
Classy environment(49)
Friendly front desk staff(28)
Large rooms(26)
Close to metro(18)
Would stay again(14)
Fantastic river view(12)
Negative reviews(24)
gtlim
Tianji 180 ° High-Altitude River-View Room With Tub A
Stayed in พ.ค. 2024
Couples
2 review
Great
Posted on 26 พ.ค. 2024
Bad smell from toilet queasiness！May be sewage system got problems
The front desk service staff are good and helpful.
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel. We are sorry to see that your stay did not meet your expectations. We sincerely apologize. The hotel staff is available 24 hours a day, and you can contact and communicate with us if you have any problems during your stay. We will timely report to relevant departments for training, rectification and improvement, so as to provide better environment and service. Once again, we apologize for the bad experience. We also hope that you can give us another chance to see the changes of the hotel and welcome you to visit again
Guest User
Tianmu River-View Double Bed Room
Stayed in พ.ค. 2024
Solo travelers
11 review
Posted on 22 พ.ค. 2024
Good location in the heart of Chongqing and very close to the metro - this is the key selling point of this hotel. The hotel itself is in the 51st+ floors of a building with reception on the 51st floor. There is no clothes dryer available, just two washing machines. The front desk staff were a bit confused with communication through google translate.
Response from Property: Dear guests, thank you very much for choosing Cloud 51· High altitude All River View Hotel (Chongqing Jiefangbei Cloud Eye Store), life is a kind of happiness, it is life that teaches us to feel happiness, can let you stay satisfied, is our greatest happiness; In Chongqing, we have prepared a warm "home" for you, so that you can rest your mind and wash away the dust during the journey. We will strive to improve the quality of service, and strive to bring you a perfect stay experience next time, looking forward to your visit again
Lim
Tianji High-Altitude River-View Twin Room
Stayed in ก.พ. 2024
Family
3 review
Posted on 3 มี.ค. 2024
Good location. However, maintenance required to improve services. There should be segregation between smoking room and non-smoking room for comfort of non-smoker guest.
Response from Property: Dear guest, hello! We are very sorry to bring you a bad stay experience. There is someone at the front desk 24 hours a day. If you have any questions during your stay, you can contact the front desk directly. We are always ready to solve your problems. We also thank you for your suggestions and bring you a bad check-in experience. We apologize to you again. . We also hope that you will give us another chance to see the changes in the hotel and welcome you to visit us again!
Mich.yyt
Tianji 180 ° High-Altitude River-View Room With Tub A
Stayed in ต.ค. 2023
Family
3 review
Very Good
Posted on 14 ต.ค. 2023
No doubt the view from the room is amazing but the amenities within the hotel room could be improved. Personally, i think that the height of the basin from the bathroom was build too low to use comfortably. Water shower is either too cold or too hot, even if you manage to adjust it to how you like it, the temperature could not sustain. Apart from that, the staff from the front desk is friendly and helpful. The hotel even provide free use of laundry room 24/7. However, do note that it is difficult to find a spot within the room to hang dry the clothes. The room is big but there isn't much wardrobe space available. The bathroom do have hanging line but the moisture is unable to dissipate as it doesn't have a ventilator, causing the clothes to smell. I would consider this hotel for short stay. At least it is clean. This is the first hotel I've been to that ever provide bathroom slippers for their guest. Extra bottled water when asked. Cigarette smell free if that is an important factor for you like it is for me.
Response from Property: Dear guests, thank you very much for choosing Cloud 51 High Altitude Panorama Hotel (Chongqing Monument to the people's Liberation Hongyadong Store), thank you for your choice and sharing! The bathroom in the room may not have been adjusted to a comfortable temperature for you. You can call the front desk to assist you with the operation. The front desk is available 24 hours a day to assist you. In response to your question about hanging clothes in the room, there is also a place to hang clothes in the laundry room on the 55th floor.Of course, thank you very much for your suggestions. It is precisely because of your suggestions that we have become better. We will share your valuable suggestions with the hotel management to identify deficiencies in subtle aspects, maintain positive aspects, and improve deficiencies. We always strive to create a perfect check-in experience for our guests, and we believe that you will have a brand new experience when you check in next time. We sincerely invite you to come again.
qderich
Tianji 180 ° High-Altitude River-View Room With Tub A
Stayed in มี.ค. 2023
Solo travelers
39 review
Very Good
Posted on 19 มี.ค. 2023
Great location and wonderful view
Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!
Victor Mint
Tianji High-Altitude River-View Twin Room
Stayed in ม.ค. 2024
Couples
11 review
Outstanding
Posted on 23 ม.ค. 2024
Very good
Guest User
Tianmu River-View Double Bed Room
Stayed in ก.ย. 2024
Travel with friends
4 review
Outstanding
Posted on 6 ก.ย. 2024
Highly recommended when visiting Chongqing. The location is very convenient and the view is great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. We will continue to work hard to live up to your favorable review. Dear guest, thank you very much for your favorable review of our hotel. We will continue to do so. Dear guest, hello! First of all, thank you very much for taking the precious time out of your busy schedule to evaluate our hotel. Thank you for your affirmation of our partners. We will use actions to prove that your choice and trust are correct, and you will not be disappointed! I believe that every encounter is fate, a beautiful time, someone's eyes will meet inadvertently, boating in the words, I met you unexpectedly this time, thank you for this fate, we will cherish it more, beautiful and warm Things will always be deep in your memory. I hope Cloud Hotel will always be warm in your memory. I look forward to seeing you next time! Thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Live up to your good reviews. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! . Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Clark125
Tianmu River-View Double Bed Room
Stayed in ส.ค. 2024
Solo travelers
6 review
Outstanding
Posted on 8 ส.ค. 2024
This price is perfect with this environment. The hotel is located in the middle of the city, convenient to go anywhere, and the high-altitude hotel overlooks the Jialing River. I highly recommend staying in this hotel
Original TextTranslated by Google
Response from Property: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memories, because of the feeling of happiness, will remain unchanged no matter how long it takes. Enjoy life, share joy, thank you for your love for us, because we are happy with you! As a scenic hotel in Chongqing, we have guest rooms with distinctive features and complete facilities. Not only can you overlook the world-famous night view of the mountain city, but you can also stroll leisurely through the stilt buildings of Hongyadong, the thousand-year-old Luohan Temple, the nostalgic Cathay Cinema, the distant Eighteen Ladders, the secluded Tongyuan Gate... There are many delicacies around the hotel, such as Chongqing Bayi Road Food Street, Hongyadong Snack Street, and Internet celebrity hot pot, waiting for you to check in! The river view and night view of the hotel's high-rise buildings are beautiful, and we look forward to your visit again.
Guest User
Yunduan High-Altitude 270 ° River-View Tub Room A
Stayed in ก.ค. 2024
Family
2 review
Very Good
Posted on 20 ก.ค. 2024
The conditions of the room are okay in all aspects, just don't be too picky.
The view is pretty good, with windows on both sides facing the river. The height of the 51st floor is also very good.
Original TextTranslated by Google
Response from Property: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! As a scenic hotel in Chongqing, we have unique rooms with complete facilities. Not only can you overlook the world-famous night view of the mountain city, but you can also take a leisurely stroll through Hongya Cave, a group of stilted buildings that are just a short distance away, Luohan Temple, a thousand-year-old temple, the nostalgic Cathay Cinema, the eighteen steps in the distance, and the distant door... The hotel is surrounded by delicious food. Come together, Chongqing Bayi Road Delicious Food Street, Hongyadong Snack Street, and Internet Celebrity Hotpot are waiting for you! The river view and night view on the upper floors of the hotel are stunning. We look forward to your visit again.
Liangyu
Yunshi 270 ° Imax Flagship Cinema River-View Room
Stayed in ก.ค. 2024
Family
2 review
Very Good
Posted on 9 ก.ค. 2024
The advantage is that the room is large and has views in two directions. The attitude of the staff I met was very good. There is a cable car downstairs and the top of the mountain city upstairs. It is very convenient to go to these two attractions.
The disadvantage is that the facilities are a bit old.
Overall, the cost performance is high.
Original TextTranslated by Google
Response from Property: Even if some things have passed for a long time, the feeling at that time will still be in the dream. So I sincerely hope that your impression of "very satisfied" with us will always be preserved. Of course, if we just stay in the same place, it will also be a step backward, so we will definitely not let you down, keep our original intention and keep moving forward! We are not just running a hotel, but a warm home!
Anonymous User
Tianmu River-View Double Bed Room
Stayed in ก.ค. 2024
Family
5 review
Outstanding
Posted on 5 ก.ค. 2024
The room is in a great location, with the twin towers opposite and the Yangtze River visible. The front desk lady has a great service attitude, highly recommended
Original TextTranslated by Google
Response from Property: Even if some things have passed for a long time, the feeling at that time will still be in the dream. So I sincerely hope that your impression of "very satisfied" with us will always be preserved. Of course, if we just stay in the same place, it will also be a step backward, so we will definitely not let you down, keep our original intention and keep moving forward! We are not just running a hotel, but a warm home!
Guest User
Yunshi 270 ° Imax Flagship Cinema River-View Room
Stayed in มิ.ย. 2024
Travel with friends
2 review
Very Good
Posted on 3 ก.ค. 2024
The room layout is OK, but there is dust in some corners, and the hair dryer is not very good. I felt that the hair dryer was about to smoke after using it for a long time, and my hair was still wet. The overall experience is good. It is a few hundred meters away from Jiefangbei and Hongyadong. There is also a subway entrance downstairs, which is convenient for travel. Attached are some photos taken from the hotel window.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for giving you a bad stay. The hotel front desk has staff to serve you 24 hours a day. If you have any questions during your stay, you can contact us at any time. We will solve your problems as soon as possible. Thank you for your suggestions on our hygiene details. We will also feedback to the relevant departments to improve and provide a better environment and service level. We apologize again for giving you a bad stay experience. We also hope that you will give us another chance to see the changes in the hotel and welcome you to come again!
Anonymous User
Tianmu River-View Double Bed Room
Stayed in มิ.ย. 2024
Family
1 review
Posted on 1 ก.ค. 2024
There were bugs in the room. There were bugs on two of the three nights. I was also bitten. It was extremely itchy and had a big bite.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Cloud 51 Hotel! We sincerely apologize for not being satisfied with your stay. The hotel will also regularly arrange for professionals to carry out disinfection work. Chongqing is now entering the summer + rainy season, and there are many mosquitoes. We apologize again for bringing you a bad check-in experience. The hotel's front desk is staffed 24 hours a day. If you have any needs, please contact us and we will do our best to coordinate and solve the problem for you.
Guest User
Yunshi 270 ° Imax Flagship Cinema River-View Room
Stayed in มิ.ย. 2024
Couples
1 review
Outstanding
Posted on 21 มิ.ย. 2024
The room is very clean, the service is also very good, the river view is very good, and it is perfect for taking photos. The location is also very good, very close to various attractions, just out of the 5A exit of Xiaoshizi Metro
Original TextTranslated by Google
Response from Property: Even if some things have passed for a long time, the feeling at that time will still be in the dream. So I sincerely hope that your impression of "very satisfied" with us will always be preserved. Of course, if we just stay in the same place, it will also be a step backward, so we will definitely not let you down, keep our original intention and keep moving forward! We are not just running a hotel, but a warm home!
Guest User
Tianji High-Altitude River-View Twin Room
Stayed in ส.ค. 2024
Family
5 review
Outstanding
Posted on 30 ส.ค. 2024
The room was very nice and the service was in place.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. We will continue to work hard to live up to your favorable review. Dear guest, thank you very much for your favorable review of our hotel. We will continue to do so. Dear guest, hello! First of all, thank you very much for taking the precious time out of your busy schedule to evaluate our hotel. Thank you for your affirmation of our partners. We will use actions to prove that your choice and trust are correct, and you will not be disappointed! I believe that every encounter is fate, a beautiful time, someone's eyes will meet inadvertently, boating in the words, I met you unexpectedly this time, thank you for this fate, we will cherish it more, beautiful and warm Things will always be deep in your memory. I hope that Cloud Hotel will always be warm in your memory. I look forward to seeing you next time! Thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Live up to your good reviews. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! . Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!