Rezen Dong Hotel (Chongqing Guanyinqiao) Reviews

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Nice location and housekeeping service. But I would like to suggest the hotel to have more frequent clean up for laundry machines.

Nice hotel and location, comfortable room and super friendly staff 😊

Good location and good room , poor breakfast

Room is clean and stuff is friendly

I booked for a friend of mine at this hotel. She enjoyed it a lot. The service was incredible. The hotel and its facilities are very clean.

Good service, convenient transportation, good breakfast. Highly recommended

This is the second time I stayed at this hotel this year. The weather in Chongqing this time was even hotter than in August. Fortunately, the air conditioning in the room was good, and there was also a power card that could be used, which was very user-friendly! Breakfast was the same as always, and the fried eggs would be perfect if they were a little tender. The elevator was too slow, which was a drawback. The front desk and floor attendants were very good, polite and courteous.

I choose this hotel every time I come to Chongqing. First of all, the location is very good. It is not far from nearby attractions. It costs less than 10 yuan to take a taxi, and it only takes about 10 minutes to walk. Secondly, the service is very good. The front desk lady is also very responsible and considerate. Finally, the room is very comfortable to live in. There is no odor, no moisture, and it is clean. It is very good. I will stay here again next time I come to Chongqing.

The hotel environment is very good and it is very comfortable to stay. When I checked in, the lady at the front desk also helped to upgrade the room type for free. When I first entered the room, the air conditioner was a little cold. The lady also arranged for someone to come up and fix it immediately. The efficiency was very high. Later we found out that we pressed it too lightly and it didn't turn on. Because we were not in the hotel when we washed and dried the clothes, and the clothes were made of materials that shrink easily, the lady was very considerate to help us fold them and take them back to the room. The service is really good! I have stayed in Chengdu before and the experience was great, so I chose Licheng when I came to Chongqing this time.

Not bad, quite satisfied. The ladies at the front desk are very nice. The waitress on the 13th floor is also very responsible. We stayed for three days. She helped us clean the room and make the bed. She also helped us put mineral water in the hot weather. The room was clean and the breakfast was rich. The service of the whole hotel was very good. I left my things in the hotel and called me as soon as possible. I forgot about it myself. I will stay here next time I come to Chongqing.

Hygiene: Clean Environment: Comfortable Service: Enthusiastic Facilities: TV cannot be projected Breakfast is especially delicious, the front desk lady has a good service attitude, today I started a military diet, only eating military hot pot and veteran barbecue

Our group of three arrived at the hotel at 6 or 7 in the morning on August 22, stayed for three days, and checked out at about 1 on the 25th. I just forgot to take photos and videos during this period, but I promise that my evaluation this time is based on my most authentic experience, absolutely true, not a proxy, and absolutely no water. Service: To the front desk: The front desk lady who received us may be new and a little unprofessional. The hot pot discount coupons that should be given in the room package were not given to us. After checking in and checking out, she kept asking me for good reviews on WeChat (pictures below). Shouldn't the function of adding WeChat be to find it at any time if there are any problems? Why did it become always asking for good reviews? But it did help me solve some problems. It feels that the purpose is more just to not miss any good reviews. The service experience at the front desk is not very good. When checking in, I was told that the current booked room type was gone, and we were upgraded to an executive king-size bed room for free. The floor was high and the view was good, and the room was large. We also communicated with the breakfast restaurant to help us apply for a packed breakfast, but we had to pay a deposit of ten yuan, and we could return the plate to the restaurant after eating. For the guest room: The room aunt must give a big thumbs up. Every time the room is short of supplies or needs to be cleaned for a longer stay, the aunt will do these things well, so that we feel that the room is brand new every night when we return to the room. It is very clean and tidy, which meets our guests' first check-in demand for room hygiene. Great! For the restaurant: The breakfast restaurant is on the twelfth floor. The category is quite rich, the taste is also delicious, and the scenery is nice. Facilities: The room is fully equipped with mineral water, tea bags, coffee, electronic scales and a small refrigerator. There is also a sofa by the window and automatic curtains. The guest room elevator is very difficult to wait for, because it shares two elevators with the 🍊 hotel next door, so it takes almost five minutes to go up, and even ten minutes at most; the telephone in the guest room is also like a decoration. Every time the front desk calls, the other party can't hear it, and there is a noisy rustling sound, which is not a good experience. Sanitation: Very good, no matter which functional area of ​​the room is very clean, the bathroom and bathing room are separated into dry and wet areas, the hot water comes quickly, and the sink is also very clean. The overall experience is good. Except for the front desk service and some facilities, this hotel is more in line with the four-diamond standard. The front desk service needs to be supplemented. We haven't even started to check in yet, but they are eager to get good reviews. Isn't it too hasty? Even when we collected our things in the room at 12 o'clock and didn't check out, they were in a hurry to call us? ? Isn't it always before 2 o'clock in the afternoon? ? ? Besides, I still have Ctrip membership rights, so there is no need to be so anxious. We ourselves went to Chongqing for a tour after internship at Hilton Hotel. Seeing the 4.8 rating of this hotel, now thinking about it, is it a bit fake? There is also a suggestion that you can ask how many people are staying together when checking in, and notify the room in advance to deliver the toiletries to the room. It is too unprofessional for us to take them to the room ourselves. The above ratings and comments are all based on my real stay experience.

The Regent Dongu Hotel is in the same building as the Orange Hotel. The hotel staff is very attentive and the hotel is generally good, but the room layout is a little different from other hotels, and the washbasin is close to the middle of the room. There is no building block table in the parent-child room, but there are a few children's picture books.