Frence Garden Hotel Reviews

Response from Property: Dear [Pollen]: Thank you for your detailed feedback and sharing. We apologize that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management to identify deficiencies in subtle aspects, maintain positive aspects, and improve deficiencies. We deeply apologize for the complex terrain of Chongqing. If you need any assistance, please feel free to contact the front desk to provide you with sincere service. We hope to have a brand new experience when you check in next time. We sincerely invite you to come again.

Response from Property: Dear guest, hello! By chance, we met you. By chance, you chose us ,There are too many choices in life, and every choice you make is a fate. Thank you for the fate that brought us to know you Intimate, your care will surely reap the warmth of a lifetime. Looking forward to meeting you again!

Response from Property: Dear guest, First of all, we sincerely thank you for choosing to stay in our hotel and taking the time to provide us with valuable feedback. We are very sorry to learn that your accommodation experience did not meet your expectations. Please believe that we are always committed to providing guests with high-quality services and a comfortable accommodation environment, and your feedback is crucial to our improvement. Regarding the kettle and hair dryer issues you mentioned, we have carefully recorded and conducted an internal investigation. We are well aware that every detail is related to guest satisfaction, so we will take immediate measures to rectify and ensure that similar problems do not occur again. Regarding the room rate issue you mentioned, because you told the front desk that it was already past 20:00 in the evening when you checked out, the full-day room rate would be incurred. The next day, Ctrip coordinated to handle the room rate. Our hotel leaders apologized for not being able to satisfy you during your stay and gave you a refund compensation. Once again, we apologize for the bad experience we brought to you and look forward to the opportunity to provide you with more satisfactory services. If you have any other suggestions or comments, please feel free to share them with us, we will humbly accept and work hard to improve. Thank you for your understanding and support! I wish you a happy life!

Response from Property: Dear [Pollen]: Hello! Thank you for your encouragement and recommendation to Florence Garden Hotel! The gold medal and silver medal are not as good as your praise, and the gold and silver cups are not as good as your reputation. We will not let you down! Wish you all the best

Response from Property: Dear [Pollen]: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Thank you very much for your praise for our hotel. We will continue to work hard to improve the quality of our service and bring you a better stay experience🌹

Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.

Response from Property: Dear [Pollen]: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Dear [Polen]: Thank you very much for choosing to stay at Florence Garden Hotel and giving us a good review. The hotel staff is committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!

Response from Property: Dear [Pollen]: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness that this journey has brought you. This is what we service providers have been pursuing. This will also become our motivation to continue working hard and making progress. We look forward to serving you next time! We will definitely do better to strive for your perfect five points next time! Wish you: well!

Response from Property: Dear [Fen]: Thank you for staying at Chongqing Florence Garden Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to the Aironghuicheng Mall: shopping center, food, drink, entertainment and cinema, everything is available. At the same time, the hotel is adjacent to the Ranjiaba subway hub station, and the transportation is particularly convenient. You are welcome to experience it next time.

Response from Property: Dear [Fen]: Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!