To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(802)
Positive reviews(792)
Reviews with photos/video(113)
Classy environment(114)
Friendly front desk staff(108)
Delicious breakfast(59)
Large rooms(56)
Well designed(45)
Perfect for business trips(11)
Great swimming pool(11)
Delicious buffet(5)
Negative reviews(10)
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
7 review
3.7/5
Posted on Apr 19, 2024
Night shift's front desk is not quite professional.
Response from Property: Dear guests, thank you for coming to the Lotus Hotel. We regret that we can not give you a satisfactory experience. As the Public Security Bureau require foreign guests in Chongqing business needs to enter the reception unit, we apologize again for the inconvenience caused to you!
wei kee
Superior Double Room
Stayed in Apr 2024
Business travelers
27 review
4.7/5
Amazing
Posted on Apr 18, 2024
All good, nothing can be complained.
Response from Property: Thank you for your review, we look forward to your visit again, and wish you a happy day!
qi
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
7 review
4.5/5
Great
Posted on Nov 14, 2023
Swimming pool nice. Breakfast good. Good running trail nearby.
Response from Property: Thank you for your recognition, look forward to your visit again, I wish you happy every day!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
环境:good
服务:good
Guest User
Shenghe Double Bed Room
Stayed in May 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on May 26, 2023
Clean hotel, with nice western breakfasts and big rooms
Response from Property: Thank you for your recognition of Lotus Hotel. We will continue to work hard and welcome you to come again next time!
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Five-star luxury hotel, high-end atmosphere! All staff are professional and enthusiastic, Xiao Shen at the front desk is efficient and responsive, great! The room is spacious and the view is beautiful!
Self-service midnight snack: very considerate. There is still late at night.
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6/7
Guest User
Shenghe Double Bed Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The room was big and clean. It was a bit stuffy without the central air conditioner on. But the waiter opened the window and it was ok. The bed was big and comfortable. It was a bit far from the center, so I only stayed there for one night.
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Gulangyuwangxianzhi
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Facilities: The hotel is decorated in a luxurious style, and every place is very exquisite and comfortable. The room is super large, and the floor-standing bathtub is very comfortable on the upper floor;
Sanitation: Clean and hygienic
Service: Xiao Liu at the front desk is very enthusiastic and polite. The check-in process was very fast, and he also sent white fungus soup and afternoon tea.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for staying at Shenghe and for your recognition of the hotel in all aspects. Shenghe is the first cultural and artistic hotel in Chongqing. The smallest area of our rooms is 46 square meters. It adopts the design of full-light floor-to-ceiling windows. The double basin bathroom in the room allows you to enjoy the luxurious space. The hotel not only provides Tremella soup and eye mask services, but also has free supper service in the Western restaurant from 21:00 to 23:00. In winter, there is also a foot bathing bucket service in the room. In the future work, we will continue to work hard and try to provide more personalized products and services. I hope you can always support us. Looking forward to your visit again and wish you a happy life!
Cindyqing
Superior Room (2 beds)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel environment is very good and the facilities and equipment are also very complete. The room is very reasonably set up, with large floor-to-ceiling windows and a bathtub by the window, which is very romantic. The bathroom is super big, I love it! The breakfast buffet is also very rich, and it can satisfy appetites from all over the world! Great!
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Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 12, 2024
I should have given a good review during the National Day holiday, but I forgot. Now I suddenly remembered that this hotel is very cost-effective. Our family of four was given an extra breakfast, and 3 servings of white fungus were given upon check-in. The midnight snack was not much, but it was free, which was already good. The breakfast must be praised, it was quite rich.
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Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 5, 2024
When I came to Chongqing for business, the environment and service were up to the standards of thousands of hotels abroad. The design was also very good. When I came back from an event, I saw that I was given Tremella soup and a sleeping eye mask. It was great.
Original TextTranslated by Google
Response from Property: Dear friend, thank you very much for staying in San Jose and for your recognition of all aspects of the hotel. The hotel not only provides white fungus soup and eye mask services, but also provides free late-night snack service in the Western restaurant from 21:00 to 23:00. In winter, there is also a foot bucket service in the room. In future work, we will continue to work hard and try to provide more personalized products and services, and we hope that you will always support us. We look forward to your visit again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Facilities: The bathroom is super large, with three separate bathrooms, sinks, and toilets. There are two sinks, so two people can wash at the same time. There is a dressing table, a dressing stool, and a makeup mirror. It is very comfortable to sit and put on makeup (ps. The makeup mirror has no light, I hope this can be improved in the future). There is a steam iron in the closet, which is very convenient for ironing clothes, so you don’t have to worry about wrinkled clothes when attending important events.
Hygiene: The room and bathroom are clean and tidy without odor. There are aunties cleaning every day. The hygiene is the most reassuring among all the hotels I have stayed in.
ps. The staff responsible for tidying up the room will help fold the clothes that are thrown around. If you mind your clothes being touched by others, you need to tidy them up in advance or talk to the staff.
Service: The front desk lady is professional and friendly. I used the platform rights to upgrade to a deluxe king-size bed room. The lady did it without saying a word, and patiently explained the precautions for parking and exiting. Two servings of Tremella soup were delivered on the first night of my stay. It was not sweet and delicious.
Restaurant: The breakfast category is very rich. You must try the Chongqing-style small noodles, hot and sour noodles, wontons, spicy tofu brain, and add the toppings yourself, and add more pepper oil, it will be very nice. There are many kinds of desserts for midnight snack and they taste very good.
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6/9
Guest User
Shenghe Double Bed Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Very stylish hotel. The decoration details are surprising. The service is warm. The breakfast variety is very rich. The best choice for hotels in the Hi-Tech Zone
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Shenghe. The satisfaction of the guests is our driving force! Shenghe is the first cultural and artistic hotel in Chongqing. It follows the Art Deco style, integrates the historical context of Chongqing, abandons the dullness of industrial civilization standardization, and advocates the return of the beauty of life art. The hotel also shows the atmosphere of art everywhere. There are some sculptures and some pictures of old Chongqing on the third floor, which also allow guests to stroll in the hotel and feel the influence of art. It is the best choice for your business travel. I look forward to your visit again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
It is worth recommending. I originally planned to stay near the airport tonight, but I really didn't want to change hotels. Thanks to Anny at the front desk for helping me to renew my room. I stay at Shenghe Hotel every time I come here! It's a great experience!
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Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Business trip, close to the client.
The room is large and clean.
Rich breakfast, and self-service supper.
Although there is nothing to eat around the hotel, the hotel's hot pot set is really awesome. 99 yuan, four meat and four vegetarian dishes, it's really too much.