Orange Hotel(Chongqing Guanyin Bridge)

Orange Hotel(Chongqing Guanyin Bridge) Reviews

Orange Hotel(Chongqing Guanyin Bridge)

Floor LG, Nongken Building, No.2 Huatang Road, Jiangbei District, Chongqing, ChinaView Hotel Details
Orange Hotel(Chongqing Guanyin Bridge)
Orange Hotel(Chongqing Guanyin Bridge)Orange Hotel(Chongqing Guanyin Bridge)Orange Hotel(Chongqing Guanyin Bridge)
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Orange Hotel(Chongqing Guanyin Bridge) Guest Reviews

4.8/5
Excellent
2895 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2895)
Positive reviews(2878)
Reviews with photos/video(760)
Friendly front desk staff(393)
Easy to get around(268)
Quiet & comfortable(251)
Delicious breakfast(212)
Close to metro(95)
Good sound insulation(81)
Would stay again(74)
Perfect for business trips(67)
Negative reviews(17)
MH
Business Room (2 Beds)
Stayed in Dec 2024
Travel with friends
12 review
4.5/5
Great
Posted on Dec 28, 2024
Nice hotel. Train or subway is not available near hotel. Front desk is welcoming Friendly staff.
Response from Property: Dear guest officer: Hello! Thank you for choosing Chongqing Guanyinqiao Hotel. Thank you for sharing your check-in experience with us in your busy schedule. The affirmation of our service, quality and details also makes us feel warm.
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Susan Shuzhen
Selected Double Room
Stayed in Nov 2024
Solo travelers
2 review
2.2/5
Posted on Jan 17, 2025
The T.V in my room is not working, the room is old and toilet with old tiles looks dirty. After I made a complaint, they “upgraded” me to another room. The toilet is dirty with stains and the sofa covers have stains all over. I have booked for 4 nights and I left the hotel the very next day.
Response from Property: Dear Guest Officer: Hello! Thank you for choosing Orange Chongqing Guanyinqiao Hotel and feedbacks to us about your real feelings of stay. First of all, on behalf of the whole staff, we would like to express our deep apologies1, the TV problem, the radio and television signal side temporarily told the signal there is a problem, some set-top boxes can not receive the signal;2, health issues, small orange will strengthen staff training, one by one rectification, toilet water stains, after cleaning, dry with a dry rag, sofa sets can not be washed off stubborn stains, new sofa sets procurement;Finally, thank you very much for your support to the hotel and your real and detailed check-in feedback, I once again on behalf of all the staff of the hotel solemnly apologize to you, if you come to Chongqing again, can have the opportunity to serve you again, hope to bring you a more comfortable stay experience, wish you a happy life, happy every day! General Manager: Li Ling
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Anahit
Selected Double Room
Stayed in Jun 2024
Other
4 review
5.0/5
Outstanding
Posted on Jul 1, 2024
this is my 6th stay in this hotel, the location is perfect, hotel clean, reception guys wonderful, sometimes they can’t speak English well, but always doing their best to help, this time i want to say thanks especially Zhang Yi Yang who helped me to make late check out( speaks English well), Xiezhaohui, Liu Xin who were very kindly and helpful to me, i recommend this hotel everyone
Response from Property: 【Convenient transportation】: Dear customer, hello! Thank you for sharing your detailed stay experience. Seeing this string of good words, Xiaoju feels happy in her heart. Life is a journey, and there is always unexpected warmth. Xiaoju is very grateful for the customer's support. Although it was a brief encounter, Xiaoju is willing to make every effort to bring high-quality service to the customer and leave some beautiful memories in their heart. Once again, we thank the customer for their support and encouragement. Xiaoju will continue to work hard and improve various services. We look forward to meeting you again and wish you a happy life. General Manager: Raleigh
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SMS
Business Room (2 Beds)
Stayed in Jul 2023
Family
6 review
4.7/5
Amazing
Posted on Aug 3, 2023
We loved the receptionist girls that helped us check in, they are utterly warm and lovely girls. The free laundry service shows the care the hotel gives to their guests and the cute oranges on front. We will be back ❤️
Response from Property: Dear Guest Officer: Hello! Thank you for choosing Orange Chongqing Guanyinqiao Hotel. Thank you for your detailed comments and sharing. I'm sorry that this stay did not fully meet your expectations. Maybe we still have something not done well. I hope your next visit can point out our shortcomings to us. We will try our best to do better. We serve attentively so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. Looking forward to your next time. Coming! General Manager: Raleigh
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XUN
Business Room (2 Beds)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Good service
Response from Property: 【觀音橋都市旅遊圈+城市夜景】 尊敬的客官:您好,感謝您選擇桔子重慶觀音橋酒店,非常感激您對我們酒店的好評,也很高興可以得到您對我們酒店給予的認可。我們的酒店位於市中心,交通十分便利,能夠滿足您出行的各種需求,小桔我們一直致力於為賓客提供滿意的入住體驗,酒店的每一位員工也都秉承着“以顧客為中心”的服務理念希望您能繼續享受我們酒店的服務,一定為您提供更加舒適的住宿體驗!祝您生活愉快~總經理:李靈
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Larisa
Selected Double Room
Stayed in Jul 2022
Family
21 review
5.0/5
Outstanding
Posted on Jul 29, 2022
Great location, clean room, everything was good
Response from Property: Dear guests, thank you for taking the time to give us recognition. Your satisfaction is the driving force for us to keep moving forward. Welcome back again! General Manager:Luo li
Guest User
Business Room (2 Beds)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
I stayed in the twin room 2118. The room was very clean, with a large TV, comfortable pillows and mattresses, and a shower in the bathroom with a larger water output than my own home, and it was separated into wet and dry areas. The hotel provides Nongfu Spring mineral water, which is very generous and not stingy. You can also get free oranges at the front desk, and there is a coffee machine and orange juice. The cleaning staff cleaned neatly and was very polite. Turn left and walk to Guanyin Bridge for ten minutes. You can go to Guanyin Bridge to buy all kinds of delicious food and enjoy them slowly in the hotel at night. Go out and walk across the overpass, and you will reach the subway station in a few minutes. There is a Yiwan Noodles downstairs. The environment is very poor, but the noodles are better than those in the Internet celebrity store** and there are discounts. The only drawback is that there is a restaurant on the 19th floor. I don’t know if it is the central air-conditioning or the restaurant’s range hood in the morning. There will be noise outside the window. If the air-conditioning is turned on, it can be covered. The hotel is facing the street, and the double-layer windows still have a lot of traffic noise during peak hours in the morning and evening. Overall, it is very nice
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Original TextTranslated by Google
Response from Property: 【超大空間+迷你冰箱+高清投屏】尊敬的客官:您好!感謝您選擇桔子重慶觀音橋酒店,非常感謝您對我們服務的滿意和認可,酒店的清潔師每天細心的打掃和精心的整理為您營造一個乾淨舒適的入住環境,為您的入住增添一份舒心,小桔地處繁華地段,附近購物,逛街,交通都是非常的方便,附近吃喝玩樂樣樣具有,關於您反饋的隔音問題,小桔目前也在房間進行了排查,暫未發現其他噪音,目前此房間也已留於最後售賣,晚一點也會繼續觀察,小桔一定會努力做的更好,提升自己,不忘初心,期待與您的下次相遇哦!總經理:李靈
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Guest User
Selected Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
People like me who don't want to comment even if they get paid and find it troublesome have to type and comment. 1. Allowing dogs to enter the hotel has surpassed many hotels. Thank you. I hope you will stick to this policy. We will come again next time. It's so happy to see so many dogs around us when we wake up outside. 2. We drove to Chongqing for New Year's Eve and it was also the first time for a family of three to drive (with our dog 🐶). The brother and sister at the front desk of this Orange in Guanyinqiao were also very gentle. 3. During the New Year's Day holidays, the price of the hotel in the city is just over 300 yuan, which is a high cost performance. There is a small refrigerator. It is very convenient to put the unfinished food away without wasting it! There are rolls of toilet paper on the left and right of the toilet. There are also Orange candies and biscuits on the table. Although I didn't eat them, I felt good when I saw them. The disposable slippers are comfortable and the selection is OK! Not the kind of cheap hard slippers! The water volume is large and the temperature is easy to adjust. Stayed for 3 days. The bedding is good at this price. There are two pillows, one hard and one soft. Although it is not as good as the quilt at home, it is not heavy or hard, just right! 4 Auntie came to clean every day and saw that I had made the bed and helped fold the clothes. There were 4 bottles of water each time. The only drawback was that the window was relatively small (but the price was acceptable). In short, as a consumer, I could feel the overall details. Finally, a suggestion was made: Guests can use the microwave so that unfinished food can be heated up the next day!
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Original TextTranslated by Google
Response from Property: 【Juzi All You Can Eat + Mini Refrigerator】Dear guest: Hello! Thank you for choosing Juzi Chongqing Guanyinqiao Hotel. Thank you very much for your satisfaction and recognition of our service. The hotel cleaners carefully clean and organize every day to create a clean and comfortable living environment for you, adding a sense of comfort to your stay. Xiaoju is located in a bustling area, and shopping, shopping, and transportation are very convenient nearby. There are all kinds of food, drink, and entertainment nearby. Xiaoju will definitely work hard to do better, improve itself, and stay true to its original aspirations. I look forward to meeting you next time! General Manager: Li Ling
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Guest User
Business Room (2 Beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Environment: Very quiet Sanitation: Clean and tidy Facilities: The facilities in the room are intact Service: Very satisfied with the service attitude I will choose Orange next time 🍊... A safe and comfortable place to stay with children 👧🏻
Original TextTranslated by Google
Response from Property: 【Juzi All You Can Eat + Mini Refrigerator】Dear guest: Hello! Thank you for choosing Juzi Chongqing Guanyinqiao Hotel. Thank you very much for your satisfaction and recognition of our service. The hotel cleaners carefully clean and organize every day to create a clean and comfortable living environment for you, adding a sense of comfort to your stay. Xiaoju is located in a bustling area, and shopping, shopping, and transportation are very convenient nearby. There are all kinds of food, drink, and entertainment nearby. Xiaoju will definitely work hard to do better, improve itself, and stay true to its original aspirations. I look forward to meeting you next time! General Manager: Li Ling
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Guest User
Business Room (2 Beds)
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The hotel is in a good location, next to Guanyinqiao Business District, which is a five-minute walk away. From Exit 2 of Huaxin Street Subway Station, it is a three-minute walk up to the hotel. The hotel is located on a high floor, with good sound insulation and complete facilities. Breakfast is diverse, with Western, Chinese and Chongqing characteristics.
Original TextTranslated by Google
Response from Property: 【桔子暢吃+橙皮牛肉麪+Q彈桔子糖】尊敬的客官:您好!感謝您選擇重慶觀音橋酒店,感謝您在百忙之中給我們分享您的入住體驗,對我們服務,品質,細節的肯定也讓我們感到心裏暖暖的,讓每位客人都感到賓至如歸是我們堅持不懈的追求,我們一直致力於為賓客提供滿意的入住體驗,酒店的每一位員工也都秉承着“以顧客為中心”的服務理念,力求讓出行的客人有賓至如歸的感受,非常感謝您對我們的肯定,期待與您的再次相遇,祝您生活愉快。總經理:李靈
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Guest User
Business Room (2 Beds)
Stayed in Dec 2024
Travel with friends
1 review
4.6/5
Great
Posted on Dec 16, 2024
It is near the subway stations Huaxin Street and Guanyin Bridge, and it is very convenient to travel. The lady at the front desk is very nice and patient, and she also gave a lot of orange candies. I stayed in a double room, which is quite large, and the hand sanitizer is also orange-flavored. The only small drawback is that the curtains in the room cannot be closed, and the toilet has a bit of a bad smell, but everything else is good. Overall, I am quite satisfied
Original TextTranslated by Google
Response from Property: 【HD projection + buffet breakfast + laundry and drying】Dear guest: Hello! Thank you very much for choosing Orange Chongqing Guanyinqiao Hotel. I see that you took the time to provide us with good reviews. Thank you for your affirmation of our service, which is also our motivation for progress. Regarding the toilet problem you reported, we have also conducted a serious inspection and reflection today: At present, Xiaoju has also fined the room lady and the room manager and retrained them to improve the guests' stay experience. I believe that the aunt will be more cautious in the future work. Finally, on behalf of all employees, I sincerely apologize to you again for this matter. If there is another opportunity to serve you, I hope you can see our progress and hope to bring you a more comfortable and secure stay experience. I wish you a happy life!
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Guest User
Business Double Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The experience was very good, the staff's service attitude was very good, the distance to Guanyin Bridge was also very close, and the transportation was relatively convenient. It left a good memory of Chongqing travel
Original TextTranslated by Google
Response from Property: 【迷你小冰箱+自助洗衣+桔子暢吃】尊敬的客官:您好,感謝您選擇桔子重慶觀音橋酒店,感謝客官您入住小桔子喲!我們在努力為客人創造一流的居停環境的同時更需要給客官以體貼入微的服務,您的認可與肯定才是酒店生存與發展的基礎,小桔子也不會辜負您的期待,會繼續加油的,期待與您的下一次相遇喲~祝您生活愉快!總經理:李靈
Guest User
Business Room (2 Beds)
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The front desk service is very good, the surrounding is very convenient, Chongqing is very fun, I will come again next time, the room is very comfortable
Original TextTranslated by Google
6/9
Response from Property: [Guanyinqiao Urban Tourism Circle + City Night View] Dear guest: Hello, thank you for choosing Orange Chongqing Guanyinqiao Hotel. I am very grateful for your good comments on our hotel and I am very happy to receive your recognition of our hotel. Our hotel is located in the city center with convenient transportation to meet your various travel needs. We have always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel also adheres to the "customer-centric" service concept. I hope you can continue to enjoy the services of our hotel and will definitely provide you with a more comfortable stay experience! I wish you a happy life~General Manager: Li Ling
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Guest User
Business Room (2 Beds)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The front desk was really good. The service was very good. I was a little worried about safety when I went to the airport in the middle of the night. The front desk lady asked her superior to drive me there. She was very enthusiastic and the service was very good. I was delayed in changing rooms the day before yesterday, but she also sent me a plate of fruit. I will choose this Orange Hotel next time. It gave me a very good impression.
Original TextTranslated by Google
Response from Property: [Guanyinqiao Urban Tourism Circle + City Night View] Dear guest: Hello, thank you for choosing Orange Chongqing Guanyinqiao Hotel. I am very grateful for your good comments on our hotel and I am very happy to receive your recognition of our hotel. Our hotel is located in the city center with convenient transportation to meet your various travel needs. We have always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel also adheres to the "customer-centric" service concept. I hope you can continue to enjoy the services of our hotel and will definitely provide you with a more comfortable stay experience! I wish you a happy life~General Manager: Li Ling
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Guest User
Selected Double Room
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Nov 26, 2024
The staff at the counter are very friendly and friendly. The hotel is located close to the Guanyinqiao business district and can be reached within walking distance. There was no air conditioning when I went there, which was a bit inconvenient. Everything else is good.
Original TextTranslated by Google
Response from Property: [Guanyinqiao Pedestrian Street + Sky City View] Dear guest: Hello! Thank you for choosing Chongqing Guanyinqiao Hotel. Thank you for sharing your stay experience with us despite your busy schedule. Your affirmation of our service and details also makes us feel warm in our hearts. We are persistent in making every guest feel at home. In pursuit of excellence, we have always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel also adheres to the "customer-centered" service concept and strives to make traveling guests feel at home. Thank you very much for your interest in us Yes, I look forward to meeting you again. I wish you a happy life! General Manager: Li Ling
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