4-9F, Building 1, No.1239 Jinkai Avenue, Yubei District, Chongqing, ChinaView Hotel Details
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The Kuan Hotel Guest Reviews
4.5/5
Good
449 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(449)
Positive reviews(429)
Reviews with photos/video(60)
Delicious breakfast(33)
Easy to get around(32)
Well decorated(16)
Friendly front desk staff(16)
Perfect for business trips(12)
Stayed multiple times(7)
Close to airport(7)
Nice bathtub(3)
Negative reviews(20)
Gigabite
Deluxe Double Room
Stayed in Apr 2023
Couples
6 review
4.2/5
Very Good
Posted on May 3, 2023
This is a really nice room for the price! The bathtub was awesome! It is right next to the metro station and there convenient stores and places to eat within walking distance.
It’s perfect if you don’t want to stay in downtown.
The only bad thing I would say is that the walls are thin. You can hear the people in the hallway.
But overall, it was a nice hotel and I’m glad we stayed.
Response from Property: Dear guests, thank you for staying at Kuanshe Hotel! We are very honored to provide you with a satisfactory stay experience. Warm smiles, thoughtful services, clean rooms, and comfortable environment are all what we do to create a "home" for every guest on the journey. We sincerely look forward to your visit again!
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Yeeko
Discount Double Room
Stayed in Jul 2023
Couples
19 review
4.2/5
Very Good
Posted on Jul 23, 2023
The hotel location is amazing !!! The subways isn2-3 mins walk , below there are many restaurants and live dance at night. What a great place . The location has delicious breakfast . Not many western food but the Chinese dishes are amazing and delicious !! You can order fresh dumplings to fresh noodle soup . So delicious!!!!!!!!!! The only thing was the room was humid even with air con on , at night the blanket felt wet . But that’s okay we got through the night . The room was nice ~ the bathroom was very clean but not enough toilet paper lolZz. Anyways i would come back again. Just a little far from the center you’ll have to travel 40-1 hour to get to the main center . So plan ahead . Overall it’s on the main line and connected to Chongqing north and south stations .
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Response from Property: Dear guest, thank you very much for your stay and praise! We are very happy to provide you with a comfortable accommodation environment. Your praise also gives us great encouragement and is also the driving force for our progress. We look forward to your next stay and wish you happiness every day!
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Guest User
Discount Double Room
Stayed in Jul 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Jul 18, 2023
New hotel, just 2 minutes walking from subway station. Room was elegant and clean.
Response from Property: Dear guests, thank you very much for your stay and appreciation! We are very glad to provide you with a comfortable living environment for your trip. Your appreciation also gives us great encouragement and is also the driving force for our progress. We look forward to your next stay and wish you happiness every day!
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Ghostrida
Deluxe Double Room
Stayed in Sep 2022
Couples
4 review
5.0/5
Outstanding
Posted on Oct 7, 2022
The location of the hotel was approximately fifteen minutes from the airport and there were shopping malls and local and foreign restaurants nearby. The metro was two minutes from the hotel. Hongyadong area is also a twenty minute DiDi ride from the hotel. Now concerning the overall condition of the hotel; the room was clean, bed was nice and comfortable and there was a clean tub to bathe in. Fresh and delicious breakfast was served between 7-9:30. Hotel staff done a good job with cleaning the room and providing fresh linens. Also, there is a laundry room where guests can wash their clothes for free but you must purchase your own detergent.. I definitely recommend staying at this hotel because you will definitely get your monies worth.
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6/7
Response from Property: 非常感謝您選擇下榻寬舍·輕奢酒店並對酒店做出的評價,這是我們莫大的榮幸,也是對我們工作最好的肯定。我們以誠摯的服務、周到的關懷,希望讓每一位賓客都能感受到那種衹有在寬舍才有的温度,隨着時間的推移,寬舍將會展示出越來越多的美麗之處,願小寬用心的付出可以温暖旅途中的您,期待與您的再次相遇!
Guest User
Deluxe Double Room
Stayed in Feb 2023
Solo travelers
2 review
3.5/5
Posted on Feb 6, 2023
The hotel itself is nice, but the pictures are not the same as the hotel.
Also they kept 20% of my deposit to pay for breakfast when I had already paid for breakfast with Trip and refused to return it despite proof I had already paid. A little frustrating.
Response from Property: Thank you very much for choosing our hotel to stay in. Our hotel also welcomes foreign friends. When you check in, the front desk of our hotel specially selected a quiet room for you. Our breakfast is provided for free, because the price of the bath products you use is 30 yuan, the price is also marked on the product packaging bag, so we did not charge you an extra breakfast fee, we are very sorry for the misunderstanding caused by this, welcome to stay next time
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CallMe Samurai
Deluxe Double Room
Stayed in Apr 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on May 4, 2023
Most covenience close to metro station.
Response from Property: 非常感謝您選擇入住寬舍·輕奢酒店並對酒店做出的評價,這是我們莫大的榮幸,也是對我們工作最好的肯定。酒店位於兩江新區融科金開中心商業區,距離江北國際機場15分鐘車程、火車北站15分鐘車程,毗鄰觀音橋商圈和江北嘴CBD,出門便是輕軌3號線“鴛鴦站”,可以快捷到達悦來國博中心、解放碑、歡樂谷、園博園、李子壩、磁器口、歡樂谷等地標。人生是一段旅程,願與寬舍的相遇可以成為您旅途中難忘的風景,小寬將一直默默守望,期待與您的再次重逢!
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Sharp
Deluxe Double Room
Stayed in Jul 2022
Couples
9 review
2.5/5
Posted on Jul 25, 2022
The main problem with this hotel is that it is in a noisy location next to a busy road and the rooms all have single pane glass so they do nothing to muffle the outside noise. In addition to the traffic noise, the “dancing grannies” blare music in front of the hotel from 8PM to nearly 10PM for their evening exercise. I know the app states the room sizes, but they did feel a bit smallish and dark for the price. Breakfast had only one attendant who divided his time between cleaning tables and dishes and preparing food which made for very slow going. I’m not sure why so many people here talk about this being a “stylish” hotel. Maybe it’s marginally more stylish than your typical China budget hotel, but only just, and it hardly makes up for all the traffic noise. In addition, detracting from any sense of “stylishness”, is that the rooms are full of items for sale, from cokes to razor blades and toilet seat covers, all marked with sticker prices. The noise was too much for me, particularly as it never really stops, even in the early AM, but, thankfully, they were willing to refund my remaining two nights. On the plus side, yes, it is very near to line 3 subway stop, which does go directly to the airport, if that is for some reason crucial to your visit. It’s also in a lively part of the neighborhood. The rooms have bath tubes as well as showers which I appreciated. And the beds are very nice, soft. I think if you’re a deaf person who likes soft beds and being close to subway stations, this might be the right choice for you. But for everyone else there are better hotels within a block or two for the same price.
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Response from Property: Hello, dear guests! I am very sad to see your comment. The hotel has also applied for the auntie dance downstairs you mentioned many times. The Chongqing municipal government is more supportive of the auntie entertainment feature, but they stopped at about 9 pm. Our breakfast is a free buffet breakfast. There are more than 20 kinds of dishes. The family planning supplies are also placed in accordance with the requirements of the relevant departments. The hotel has a variety of room types to choose from, and the best-selling room types in our store include executive double rooms. It is recommended that you choose other room types for your next business trip. Hope you can experience more beauty of the hotel next time!
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Lengjundexianyu
Deluxe Double Room
Stayed in Dec 2022
Business travelers
25 review
4.0/5
Very Good
Posted on Mar 18, 2023
nsbsmdbd
Response from Property: 尊敬的賓客,感謝您選擇寬舍酒店!您提出的意見,我們一定認真吸取,在可行的範疇內,一定進行整改,也感謝您對我們的讚揚和肯定,我們也會繼續努力做到更好,希望您生活充滿陽光,期待下次的相遇!
Guest User
Executive Double Room
Stayed in Feb 2025
Couples
6 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The hotel service is very good, very enthusiastic, and the service attitude is particularly great. I said that I had a lot of things and were staying with two people, and they were considerate enough to upgrade my room. The hotel also gave me a toilet mat. The hotel is very clean, close to the scenic spot, and it is very convenient to take a taxi, bus or subway. Overall it is very comfortable.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Kuanshe Light Luxury Hotel and for your comments on the hotel. This is our great honor and the best affirmation of our work. The hotel is located in the central business district of Rongke Jinkai, Liangjiang New District, 15 minutes' drive from Jiangbei International Airport and 15 minutes' drive from North Railway Station. It is adjacent to Guanyinqiao Business District and Jiangbeizui CBD. The "Yuanyang Station" of Light Rail Line 3 is just outside the door, and you can quickly reach landmarks such as Yuelai National Expo Center, Jiefangbei, Happy Valley, Garden Expo Park, Liziba, Ciqikou, and Happy Valley. Life is a journey. I hope that the encounter with Kuanshe can become an unforgettable scenery on your journey. Xiaokuan will always watch silently and look forward to meeting you again!
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Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The room is clean and tidy, the front desk service is warm, the environment is good, the front desk service is very warm, the room is relatively large, the hot water is sufficient, and the breakfast is also quite rich. It is worth staying
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Kuanshe Hotel as your place of stay and taking your precious time to comment on the hotel! The hotel is mainly designed in a light luxury and elegant style, and is committed to providing guests with a warm and comfortable stay atmosphere and a relaxed experience. I hope that every moment in Kuanshe can add color to your journey and become a beautiful memory between us. I look forward to meeting you again~^_^~
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Guest User
Discount Double Room
Stayed in Oct 2024
Couples
4 review
4.2/5
Very Good
Posted on Nov 19, 2024
The hotel is not far from the light rail station. Opposite and downstairs, there are business districts with a lot of food. There are square dances downstairs at night, which is a bit noisy. It's okay to return to the hotel late, but if you go back early, you can't rest in the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and sharing your stay experience. We are glad to hear that you are satisfied with the location of our hotel. We are indeed located in a convenient location, close to the light rail station and the bustling business district, providing guests with abundant dining options and convenient transportation. Regarding the noise issue you mentioned from the square dancing downstairs at night, we are deeply sorry for the inconvenience this has caused you. We will consider taking some measures to reduce the impact of noise, such as coordinating activity times with the local community or installing better sound insulation facilities to ensure that guests can enjoy a quiet and comfortable rest environment. At the same time, we also welcome any other suggestions or comments you may have. We will continue to work hard to improve service quality and hope to provide you with a more satisfactory accommodation experience in the future. If you have further needs or questions, please feel free to contact us. Thank you again for your valuable feedback and we look forward to your visit again. Wish you a happy life!
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Guest User
Discount Double Room
Stayed in Jan 2025
Couples
2 review
1.0/5
Posted on Jan 24, 2025
Hygiene is really old-fashioned
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry to learn that you had a bad experience in hygiene, which is the last thing we want to see. We have taken your question seriously and immediately organized personnel to carry out meticulous cleaning and disinfection in every corner of the hotel, while improving the hygiene inspection system. We will take this incident as an opportunity to continuously improve hygiene standards and strive to create a clean and comfortable environment for you and other guests. Thank you for your criticism and correction, and hope to have the opportunity to regain your trust.
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Tellen
Deluxe Double Room
Stayed in Sep 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Sep 12, 2024
The room is spacious, the bathroom has good water pressure, and it doesn't overflow outside the door, which is great. The only drawback is that there is no power supply on the desktop, which is a bit inconvenient for people who need to work.
The breakfast is good, the seats are spacious, and the air conditioning is slightly insufficient, but it won't be too hot.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and sharing your stay experience. We are pleased to hear that you were satisfied with the spaciousness of your room and the water pressure in your bathroom, which are part of our commitment to providing a great experience for our guests. Regarding the issue of insufficient power sockets you mentioned, we have taken note of it and will evaluate the possibility of adding more sockets as soon as possible to better meet the needs of business guests. Regarding the breakfast environment, we are honored that you found the food good and the seating spacious, but we also noted your feedback on the effectiveness of the air conditioning. We will immediately check and ensure that the air conditioning system can provide a more comfortable dining environment. Thank you again for your valuable feedback. We look forward to serving you again in the near future and hope that we can provide you with a more complete accommodation experience by then. Wish you a happy life!
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Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
4 review
4.0/5
Very Good
Posted on Feb 23, 2025
The air conditioner broke down on the night of the 21st. I just don't understand why it was opened to guests without being repaired! I hope the management can be strengthened.
Original TextTranslated by Google
Response from Property: Dear guest:
Hello! Thank you for taking the time to give us feedback. We feel deeply guilty about the air conditioner failure on the night of the 21st. Your feedback made us realize that there are still deficiencies in management. We have immediately taken improvement measures, including strengthening regular maintenance and inspection of guest room equipment and improving the emergency response capabilities of staff. We hope that through these efforts, we can provide every guest with a more comfortable and safe accommodation environment. Thank you again for your support and trust. We look forward to you witnessing our progress and welcome you to stay again.
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Guest User
Executive Double Room
Stayed in Jan 2025
Other
6 review
3.5/5
Posted on Feb 1, 2025
The room is OK, but it is on the street, on a low floor, and noisy. The door is loud, and the neighbors coming in and out can easily wake people up. The service attitude is OK, and any problems can be solved immediately.
Original TextTranslated by Google
Response from Property: 尊敬的客人:非常感謝您對我們酒店的評價。我們很高興得知您對房間整體還是比較認可的。對於您提到的臨街低樓層噪音問題以及開關門聲音較響的情況,我們深表歉意,這確實可能給您的休息帶來了不便。我們已經將您反饋的這些問題記錄下來,會安排相關人員對房間的隔音設施進行檢查和維護,爭取為後續的客人提供更安靜舒適的居住環境。同時,我們也感謝您對我們服務態度的認可。我們會繼續保持這樣的服務標準,確保在客人遇到問題時能夠第一時間協調解決,為您提供更優質的服務體驗。再次感謝您的入住和反饋,期待您下次再次選擇我們酒店。祝您生活愉快!