Lavande Hotel Reviews
Lavande Hotel
No.15 Jiulong Avenue, Qijiang District, Chongqing, ChinaView Hotel Details
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1 night
Lavande Hotel Guest Reviews
4.8/5
Excellent
1571 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1571)
Positive reviews(1544)
Reviews with photos/video(118)
Friendly front desk staff(120)
Awesome amenities(102)
Large rooms(81)
Convenient parking(67)
Easy to get around(58)
Great location(56)
Delicious breakfast(51)
Many amenities(32)
Negative reviews(27)
Raju UK.
Deluxe Double Room
Stayed in Aug 2024
Couples
16 review
Posted on Aug 6, 2024
Rather small room. Average breakfast. Close to the railway station. Numerous barbecue places besides hotel until late night.
Guest User
Business Double Room
Stayed in Nov 2021
Solo travelers
1 review
Very Good
Posted on Nov 30, 2021
Comfortable hotel in a good location next to a large mall! Would stay again
Response from Property: Thank you for choosing Xiaoli among many choices. From the moment you enter the door, Xiaoli's greetings begin. It is Xiaoli's service purpose to make guests satisfied and moved. We will strive to make the service more detailed and considerate. While the environment is good, facilities, equipment and room supplies will also meet your requirements for the quality of life as much as possible. Xiaoli is your home in Qijiang, If you need anything, you can also contact us at any time. Sincerely welcome you to come again. Good morrow is just for a better start~
Anonymous User
Business Double Room
Stayed in Jul 2023
Business travelers
1 review
Outstanding
Posted on Jul 10, 2023
nice。
Boyi
Business Room (2 beds)
Stayed in Jul 2024
Family
18 review
Amazing
Posted on Jul 19, 2024
Check-in at the hotel was quick, and because the check-out day was the 6:00 pm train, the staff agreed to postpone check-out until 2:30. The room is on a high floor and has a good view. The space is bright and easy to use. It only controls the reading lights and they are not independent. The hotel is very close to the shopping mall. Most of them sell clothes, pants, shoes, socks, etc., and the prices are not expensive. The meal is clean and refreshing, and Chongqing noodles are served. Although there is a laundry room, the machines cannot be used when in use. The hotel is on the upper floor of the building. Although there are four elevators, the waiting time for the elevator will be long due to the large number of people coming in and out during working hours.
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Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We have taken specific rectification measures in response to the problems you mentioned. We will strengthen the inspection and maintenance of in-room facilities to ensure that every guest can enjoy a comfortable accommodation environment. At the same time, we will also strengthen the maintenance and management of laundry room equipment to ensure the normal use of the equipment. Finally, thank you again for your review and feedback about our hotel.
Zhixiangshuijuedemao
Deluxe Double Room
Stayed in Jul 2024
Solo travelers
1 review
Outstanding
Posted on Jul 13, 2024
The environmental facilities are good and clean. The front desk service is also good. The most important thing is the bathroom and shower facilities. The bed is very large, comfortable and not too soft. The price/performance ratio is very high. I am satisfied and feel free to stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Lavande Hotel Qijiang Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety. Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
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Family Room
Stayed in Jul 2024
Family
5 review
Outstanding
Posted on Jul 28, 2024
The front desk service attitude is good and enthusiastic. The facilities are good. The environment is good and the room is big. Parking is easy. very good
Original TextTranslated by Google
Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~
Guest User
Business Double Room
Stayed in Jul 2024
Solo travelers
3 review
Outstanding
Posted on Jul 25, 2024
The room environment is very good, quiet and hygienic, the front desk service is good, and the overall stay experience is very good! recommend!
Original TextTranslated by Google
Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~
Guest User
Business Room (2 beds)
Stayed in Jul 2024
Business travelers
5 review
Amazing
Posted on Jul 21, 2024
Satisfied ~ I rarely review hotels, but this one is really worthy of praise. The hotel's service is very attentive, the view is broad, and the location is very convenient. I am very happy to come to Qijiang on business this time! I will choose this hotel next time I come to Qijiang. I will also recommend it to my friends, it’s very cost-effective and great value!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Taogeyoubiantianxia
Deluxe Double Room
Stayed in Jul 2024
Business travelers
37 review
Outstanding
Posted on Jul 18, 2024
The front desk service attitude is good and enthusiastic. The facilities are complete and easy to use. The environment is good. The rooms are nice and parking is convenient. Very good and worth recommending
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Lavande Hotel Qijiang Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety. Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
47 review
Amazing
Posted on Jul 17, 2024
The hotel has very convenient transportation. There are many restaurants around. The service is very friendly and I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Lavande Hotel Qijiang Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety. Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Family Room
Stayed in Jul 2024
Family
7 review
Outstanding
Posted on Jul 17, 2024
The front desk service was very friendly, the room was clean and hygienic, I had a good sleep at night, and parking was convenient.
Original TextTranslated by Google
Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
8 review
Outstanding
Posted on Jul 14, 2024
The location of the hotel is easy to find, and the facilities are complete. It has aromatherapy machine and air purifier. It is very cost-effective and the front desk service is friendly.
Original TextTranslated by Google
Response from Property: It’s 5 points~ Xiaoli was so happy after seeing it! ! ! Thank you for the five-point reward to Xiaoli. Xiaoli will definitely continue to work hard!
Xinlanhaian
Family Room
Stayed in Jul 2024
Family
14 review
Outstanding
Posted on Jul 15, 2024
The room is relatively large, and the sliding door opens into a double space. It is also suitable for a family of two or four people.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Queen Room
Stayed in Jul 2024
Business travelers
3 review
Outstanding
Posted on Jul 9, 2024
The front desk staff has a good attitude and enthusiasm. The facilities are OK. The environment is good and parking is convenient.
Original TextTranslated by Google
Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~
Feiyuewuxian100
Family Room
Stayed in Jul 2024
Family
4 review
Very Good
Posted on Jul 15, 2024
This is my second stay. I was initially dissatisfied this time. I may not consider staying again in the future, and I don’t want to spend time evaluating it because the outdoor fan in the room on the first day was loud and noisy all night. The door to the bathroom area It was still broken, and they said it couldn't be repaired. One quilt was also dirty, and coordination failed the next morning. But Manager Tang, who went to work the next day on July 7, was able to experience, perceive and empathize from the perspective of our customers, and changed me to a suitable room. Her sincere and professional service made me feel at home. . It also gave me a new understanding of Lavande Hotel. Thumbs up for Manager Tang, and I will give priority to Lavande Hotel next time I return to Qijiang.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback about our hotel. We attach great importance to your opinions and suggestions, and are very sorry for bringing you a bad stay experience. We deeply reflect and believe that this is the result of our hotel's own poor management, and we are deeply sorry for this. At the same time, we are also very grateful for your praise of our Manager Tang. Our employees have always been a valuable asset to our hotel, and their professional and sincere service is our hotel's core competitiveness. We will convey your praise to Manager Tang to encourage them to work harder to provide quality service to our guests.