River Four Seasons Hotel

River Four Seasons Hotel Reviews

River Four Seasons Hotel

No.73 Cangbai Road, Yuzhong District, Chongqing, ChinaView Hotel Details
River Four Seasons Hotel
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River Four Seasons Hotel Guest Reviews

4.7/5
Outstanding
2244 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2244)
Positive reviews(2186)
Reviews with photos/video(655)
Convenient location(305)
Easy to get around(222)
Delicious breakfast(215)
Friendly front desk staff(131)
Loved the night views(118)
Close to scenic area(103)
Average sound insulation(52)
Has rooms for families(14)
Negative reviews(55)
Alexander
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
It was a very good experience staying at the 4 seasons hotel! Totally recommend it
TanHY
Stayed in Apr 2024
Friends
1 review
4.7/5
Amazing
Posted on Apr 26, 2024
The location of the hotel is excellent. The breakfast was great. The room was clean. I will stay here again if I visit Chong Qing.
Response from Property: [24-hour butler service] Dear guests: Hello! Thank you for choosing Liangjiang four Seasons Hotel and sharing your stay experience here, our hearts feel warm. We will, as always, strive to make your pursuit of excellence as comfortable and convenient as at home even on the road. If you have any questions during your stay, please remember to contact us in time and we will provide you with professional and attentive service 24 hours a day. The hotel is located in the bustling heart of Yuzhong District ~ adjacent to Hongya Cave and Jiefang Bei, a proper place for Internet celebrities to sign in. Satisfaction has only a starting point and no end, just as our service needs your encouragement and tolerance. Look forward to your next visit. I wish you every success in your work and have a good mood every day!
Anonymous User
Stayed in Apr 2024
Family
4 review
3.7/5
Posted on Apr 23, 2024
The hotel is located right behind of Hongya Cave which is really convenient for tourists who plan to visit Hongya Cave. One of the famous hotpot restaurant is also located in front of hotel. Jiefangbei commercial area is also within walking distance. River view from hotel room is beautiful. Frontdesk staff is friendly and efficient. I personally think that the breakfast quality at the hotel is poor. Not much variety and the taste is not good. We can see that this hotel has been built since many years ago so it is quite an old hotel and has a shared lobby with another hotel.
Response from Property: Distinguished guests: how do you do? Thank you for choosing to stay at the four Seasons Hotel in Liangjiang. It is our dereliction of duty not to provide you with a perfect stay experience. We deeply regret your experience during your stay in the hotel. The hotel has been open for 7 years, the facilities and equipment are aging, but they all do regular maintenance, which may require you to be more tolerant to treat a slightly older hotel. I would like to apologize to you again. Your feedback on the breakfast, the hotel breakfast is Chinese and Western buffet, more than 30 kinds of dishes for you to enjoy, because everyone's taste is different, breakfast noodles are their own seasoning, if you think the taste is not good, you can tell the chef to make a special taste for you. I'm sorry to bring you a bad experience, but every one of your comments will help us improve our service and bring you a bad experience. I'm sorry. If you have any questions during your stay, you can pick up the room and dial "0" to let us know. We will provide you with service and help as soon as possible. The hotel always adheres to the principle of customer first and puts guest satisfaction first. What's more, we will strengthen the training for the staff of all positions in the hotel to meet guests from all directions with higher standards. Your satisfaction is our ultimate goal! So please give us a chance to apologize. I look forward to meeting you again. I wish you a happy life!
Anonymous User
Queen Room
Stayed in Apr 2024
Couples
30 review
3.5/5
Posted on Apr 8, 2024
The location of the hotel is the biggest advantage. Direct on the cave with near to the spots. 3 metro lines in less than 10 min walking distance, restaurants nearby. The hotel itself - soso… check-in and out complicated Rooms old First room was a standard room - no way, we paid extra money to upgrade…. Breakfast is so-so….
6/7
Response from Property: Distinguished guests: how do you do? I'm sorry you didn't have a good check-in experience! I would like to apologize and sincerely invite you to come to the hotel again to experience our rooms with different decoration styles. Our four Seasons Hotel is close to Jiefangbei pedestrian Street, adjacent to the online celebrity Hongyadong, Cathay Pacific Grand Theatre on the left, Millennium Chaotianmen on the right, about 15 minutes walk from the new landmark Raffles Square, shoulder to Qianghumen Bridge, and the financial center Jiangbeizui CBD across the river, the four Seasons Hotel has a unique location, making it the best place for friends to clock in and stay in Greater Chongqing. Our Liangjiang four Seasons Hotel opened in July 2016 and renovated in 2019. The hotel has all kinds of rooms with different decoration styles: 180 °Liangjiang style rooms, Republic of China style rooms shuttling through the 1920s and 1930s, full-screen projection rooms with modern style and urban impression rooms, reflecting warm and natural natural scenery of the two rivers with the same color of the river, focusing on the leisure experience journey of "two Rivers Sailing Shadow and Urban impression". Our cotton non-phosphorus washing does not contain fluorescent agent, so that you can sleep at ease! There are also pure plant bath products, the scientific design of dry and wet separation of the room, and so on. When you stand in front of the hotel's floor-to-ceiling window at dusk to enjoy the sunset sails on both sides of the strait, the four Seasons Hotel in Liangjiang will always open its arms and arms, and be your closest watchman.
Irene tay
Double Room
Stayed in Mar 2024
Couples
1 review
4.0/5
Very Good
Posted on Mar 7, 2024
Oriental Breafast which are generally to local exception of the Strategic location.
Response from Property: [2nd Floor Buffet Restaurant/Chongqing Special Oil Tea] Dear guest: Hello! Seeing the customer's affirmation of us, Xiaoji instantly felt a beautiful mood, and we will definitely continue to work hard. The hotel is adjacent to Monument to the people's Liberation Business District, Hongya Cave Scenic Area, Qiansimen Bridge, Raffles Square, Yangtze River Cableway, Kuixing Tower, White Elephant Street, Mountain City Trail, Shiba Ladder, Daijiaxiang Cliff Trail, Huguang Guild Hall, etc., which can be reached on foot. Cross the road (10 meters) outside to reach the Hongyadong Scenic Area, then turn right 10 meters to enjoy the most popular and delicious hotpot. For travel, you can choose Line 2, Line 6, and Line 1, with convenient transportation and a gathering of delicious food. Eating the most authentic hot pot, visiting the most unique attractions, taking an 8D walk, admiring the most beautiful night scenery, walking to the hotel when tired, taking a short break to set off again, is very convenient. In order to let the distinguished guests enjoy Chongqing style breakfast in the hotel, the buffet breakfast restaurant on the second floor, in addition to Chongqing noodles and hot and sour noodles, also adds on-site production of oil tea and bean curd jelly served with sauce. The unique Chongqing flavor and secret formula will surely satisfy your taste buds. Looking forward to reuniting with you again, wishing you a happy life!
Anaxzy
Guestroom - River-View (Double bed)
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 2, 2024
I enjoyed staying in this hotel very much. The location is great and I had an amazing river view. Just wished the western breakfast had more options. The receptionist didn't speak English, but she conveyed the important informations using a online translation app.
Response from Property: Thank you so much for your five-star review! To provide you with thoughtful service and comfortable environment is our purpose of Four Seasons Hotel Liangjiang. Our hotel is adjacent to the Hongya Cave scenic area has its own free parking after two traffic lights is our Chongqing Guotai Art Center can be the same as the network red card point and then walk forward 3 minutes to reach our Jiefangbei pedestrian street, a central location of Chongqing we eat and drink everything! Welcome home again next time~~~
Yong Philip
Family Friendly Suite
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 15, 2024
Just opposite to Hongyadong! Good location and views from 20+ floors! Front desk was helpful. Travel service inside the lobby is friendly.
Response from Property: Dear guest: Hello! Thank you for choosing Four Seasons Hotel Liangjiang and sharing your stay experience here, our hotel lobby is a one-way street, so the traffic is relatively large, but it is still very convenient to take a taxi, we will continue to work hard, so that the pursuit of excellence you even in the journey will be as comfortable and convenient as at home. If you have any questions during your stay, remember to contact us in time, we will provide you with professional and attentive service 24 hours a day. The hotel is located in the bustling center of Yuzhong District ~ adjacent to Hongya Cave and Jiefang Monument, no problem of Internet celebrities punch card. Satisfaction has only a starting point and no end, just as our service needs your encouragement and tolerance. Look forward to your next visit, I wish you a smooth work, every day have a good mood!
Teck
Fashionable Room - Single Occupancy
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Location is very convenient! Services and hotel rooms are also the best! Fully recommended!
Response from Property: Dear guest: Hello! Thank you for choosing Four Seasons Hotel Liangjiang and sharing your stay experience here, our hotel lobby is a one-way street, so the traffic is relatively large, but it is still very convenient to take a taxi, we will continue to work hard, so that the pursuit of excellence you even in the journey will be as comfortable and convenient as at home. If you have any questions during your stay, remember to contact us in time, we will provide you with professional and attentive service 24 hours a day. The hotel is located in the bustling center of Yuzhong District ~ adjacent to Hongya Cave and Jiefang Monument, no problem of Internet celebrities punch card. Satisfaction has only a starting point and no end, just as our service needs your encouragement and tolerance. Look forward to your next visit, I wish you a smooth work, every day have a good mood!
Yaroslav2494
Queen Room
Stayed in Nov 2023
Couples
26 review
4.0/5
Very Good
Posted on Nov 27, 2023
No coffee, no hair brush. Rooms are too hot during winter. The location is very good, close to most things. Service is good, provided me with a fan.
Response from Property: Dear guests, how do you do? First of all, thank you for your recognition and support to our hotel, and thank you very much for your comments and suggestions to us. In response to your feedback, we will immediately summarize and strengthen improvements, improve the details of the operation process, and constantly improve the quality of service. As the old saying goes: with copper as the mirror, you can straighten your clothes, take history as the mirror, you can know the rise and fall, and take people as the mirror, you can know the gains and losses. It is precisely because of your timely proposal of our shortcomings and support and love for us, I believe that future improvements will make you feel the "warm smile, perfect" service experience. I wish you every success in your work and a happy family!
Guest User
Guestroom - River-View (Double bed)
Stayed in May 2024
Couples
11 review
4.2/5
Very Good
Posted on Jun 2, 2024
Good location to access to mainly tourist attractions but quite difficult to take a cab to other locations especially you have large luggage with you.
Response from Property: Dear guest: Hello! Thank you for choosing Four Seasons Hotel Liangjiang and sharing your stay experience here, our hotel lobby is a one-way street, so the traffic is relatively large, but it is still very convenient to take a taxi, we will continue to work hard, so that the pursuit of excellence you even in the journey will be as comfortable and convenient as at home. If you have any questions during your stay, remember to contact us in time, we will provide you with professional and attentive service 24 hours a day. The hotel is located in the bustling center of Yuzhong District ~ adjacent to Hongya Cave and Jiefang Monument, no problem of Internet celebrities punch card. Satisfaction has only a starting point and no end, just as our service needs your encouragement and tolerance. Look forward to your next visit, I wish you a smooth work, every day have a good mood!
chilliz
Stayed in Nov 2023
Family
2 review
4.5/5
Great
Posted on Dec 7, 2023
Great location, just behind Hongyadong - can see the river from my room. Breakfast selection is great too!
Response from Property: Thank you very much for your comments! We are committed to providing you with attentive service and a comfortable environment. The hotel is ideally located next to Hongya Cave scenic area and has free parking. It only takes two traffic lights to reach the Chongqing Guotai Art Center, which is also a clock-in point that has attracted much attention from Internet celebrities. A 3-minute walk will take you to the Jiefangbei Pedestrian Street, which offers a variety of food and drink options. Looking forward to your next visit!
Markus
Queen Room
Stayed in May 2024
Couples
4 review
4.5/5
Great
Posted on May 6, 2024
Nice hotel, with a good location, I had a nice stay with my girlfriend, Only some small minus points, the staff can not communicate good in English, my Chinese is not very good, so there are for foreigners some problems. The staff in the breakfast room for noodles is unfriendly (face looks unfriendly/unhappy). The choice for breakfast is very limited, everything is too much Chinese style, coffee is ok but could be better, I like black coffee. No juice to choose.
Response from Property: . Distinguished guests: how do you do? Thank you for choosing to stay at the four Seasons Hotel in Liangjiang. It is our dereliction of duty not to provide you with a perfect stay experience. I would like to apologize to you deeply. Your feedback on breakfast has been reported to the Food and Beverage Department as soon as possible, and attention has been paid to it. If you have any problems during your stay, you can pick up the room phone and dial "0" and let us know that we will deal with it for you as soon as possible. Have a nice life.
Guest User
Panorama River-view Double Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 24, 2023
Hotel is clean and the location is great. It is just opposite the Xuan Ya Dong. I got the Seaview room..its facing the river and the scenery at night is beautiful.
Response from Property: Xiaoji received your praise is really very happy, we are in the Yuzhong super lively central location ~ superior geographical environment, adjacent to Hongya cave, Jiefang Monument, no problem, Xiaoji is looking forward to your next stay oh ~~~
Kow Cheun
Queen Room
Stayed in Apr 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 8, 2024
Good location. Less than efficient counter staff- did not inform us which lift to use to go up to our room, did not inform us which floor for morning breakfast.
Response from Property: Distinguished guests: how do you do? Thank you for choosing to stay at the four Seasons Hotel in Liangjiang. It is our dereliction of duty not to provide you with a perfect stay experience. We deeply regret your experience during your stay in the hotel. Each of your comments will help us to improve the level of service and bring you a bad experience. I'm very sorry. If you have any problems during your stay, you can pick up the room and dial "0" to let us know. We will provide you with service and help at the first time. The hotel always adheres to the principle of customer first and puts guest satisfaction first. What's more, we will strengthen the training for the staff of all positions in the hotel to meet guests from all directions with higher standards. Your satisfaction is our ultimate goal! So please give us a chance to apologize. I look forward to meeting you again. I wish you a happy life!
Guest User
Stayed in Sep 2023
Couples
12 review
3.7/5
Posted on Oct 16, 2023
A convenient location. You can walk to the tourist areas in 10 minutes walk, got the night shots from the ancient city easily. Many varieties of food just down the street.
6/11
Response from Property: Dear VIP, meeting is fate. Thank you for your recognition and affirmation of us. We hope to receive your five-star praise next time! Our hotel is about 15 meters away from the entrance of Hongya Cave Scenic Area, 150 meters away from Monument to the people's Liberation, 400 meters away from the famous Kuixing Building and Daijia Lane Cliff Walk, and 800 meters away from Raffles Square, Yangtze River Cableway, Chaotianmen Wharf, which is unique! There are multiple Chongqing specialty hotpot restaurants within 10-100 meters around to satisfy your taste buds! The hotel has a free parking lot for parking, with two bus stops walking 150 meters and light rail lines 1, 2, and 6 walking 300 meters to meet all your travel needs! Let you travel without any worries! Xiaoji looks forward to encountering you again~