No.151 Changbin Road, Yuzhong District, Chongqing, ChinaView Hotel Details
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Somerset Yangtze River Chongqing Guest Reviews
4.6/5
Very Good
1038 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1038)
Positive reviews(1007)
Reviews with photos/video(237)
Large rooms(134)
Perfect for families(50)
Fantastic river view(49)
Friendly front desk staff(29)
Great swimming pool(28)
Close to scenic area(20)
Excellent room layout(17)
Easy to call taxis(10)
Negative reviews(31)
Guest User
Executive Studio Apartment
Stayed in Nov 2024
Couples
11 review
3.7/5
Posted on Dec 6, 2024
We travelled 11 of us (consist of 4 couples) and itβs not bad except that check in was a long wait and the young receptionist took his own time to handle the guest in front of us hence it took us about half an hour to finally get to our rooms.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. We only have one receptionist on duty in the night shift, we are sorry for any inconvenience caused. We will work very hard to improve the service and efficiency, we are looking forward your next visit in Chongqing!
A Wahyudi
Executive Studio Apartment
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Best hotel in Chongqing , big room ,clean, homey, strategic location, worth it π
Guest User
Deluxe Executive Suite - 2-RoomοΌYangtze River ViewοΌ
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Nov 4, 2024
The best hotel in Chongqing that I stayed. Spacious, location is perfect, with well facilities such as gym and pool. Will stay here again when returning
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
NZ_Matt
Studio Premier
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Very easy check in process, some English was spoken which made it easier
Location was great, on the "quieter' side but only a brief 15-20 uphill walk to Jiefangbei Pedestrian Street and surroundings
Apartment was extremely spacious with a very well equipped kitchen along with a washing machine/drier. Didn't get a chance to make use of the other facilities
Will be back to Chongqing and stay again when there, highly recommend
Response from Property: We are glad to hear comments of your stay at Somerset Yangtze River Chongqing. Your kind words will be shared with the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Budsaben
Executive Studio Apartment
Stayed in Sep 2024
Business travelers
16 review
4.2/5
Very Good
Posted on Sep 27, 2024
The housekeeping is so great, Kate is absolutely the best service mind. β€οΈ The location is challenging and has good views.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with our services and your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
RebeccaZzzz
Executive Suite - 2-Room(City View)
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The place was convenient and the staff was very friendly and helpful. We are travelers from out of country and they were very informative and provided much assistant to make our stay comfortable.
6/7
Response from Property: We are glad to hear comments of your stay at Somerset Yangtze River Chongqing. Your kind words will be shared with the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Sam Lim loves Amber
Executive Studio Apartment
Stayed in Aug 2024
Travel with friends
14 review
3.7/5
Posted on Sep 1, 2024
Nice location within a short 15 minutes walk to Shibate. Short 10 minutes car ride to Hongyadong and raffles city Chongqing. Price is reasonable and rooms are spacious. Will definitely recommend the 2 bed room apartments which is spacious at 128m 2
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
Guest User
1 Bedroom Executive
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Extend my room after staying 8nights.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
Guest User
Deluxe Executive Suite - 3-RoomοΌYangtze River ViewοΌ
Stayed in Dec 2024
Travel with friends
5 review
4.5/5
Great
Posted on Dec 17, 2024
limit to 4 bottles of water per call & they said had to charge 3 yuan per bottle⦠didnt had toothbrush, tooth paste & other items except for body wash & shampoo. had 3 toilets & come w washing machine & dryer tho. room is spacious!
J_Lee434
Deluxe Executive Suite - 2-RoomοΌYangtze River ViewοΌ
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jun 20, 2024
Our family had a splendid stay at this marvelous hotel. This hotel was in a very convenient location, allowing customers to have a view on the Yangtze river and the skyline on the other side. The hotel was walking distance from the well-known shopping district and downtown. The rooms were very spacious and the beds were comfortable. The housekeeping was very friendly and the front desk staff were helpful. However, we did not like the breakfast buffet so much. There were not many western options and the chinese options did not suit our tastes.
Response from Property: It was a great pleasure having you stay atΒ Somerset Yangtze River Chongqing. Thank you for sharing your feedback about your stay experience with us.Β It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. We have highlighted your feedback to our F&B operator, please be assured that we will coordinate the plans for these enhancements with the team members. Once again, thank you for staying with us, we look forward to welcoming you again.
Guest User
Deluxe Executive Suite - 3-RoomοΌYangtze River ViewοΌ
Stayed in Dec 2024
Family
4 review
4.5/5
Great
Posted on Dec 11, 2024
Hotel amenities are great. There is a washer and dryer in the room, so convenient! The pool is heated and hotel staff are very polite and helpful! Thanks for a great stay in Chong Qing.
Chainyee
Executive Suite - 2-Room(City View)
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Nov 5, 2024
Excellent view, very spacious and clean hotel! The cleaning lady is very helpful and detailed-orientated. And we love the robot that delivers our App Orders to our doorstep! We will definitely come back again!
Response from Property: We are glad to hear comments of your stay at Somerset Yangtze River Chongqing. Your kind words will be shared with the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Hickey
Studio Premier
Stayed in Oct 2024
Couples
11 review
3.5/5
Posted on Oct 20, 2024
The hotel in a great location and was clean and presentable. Little rustic getting older looking with rooms and bathrooms.
Our issue was only the breakfast was poor terrible morning drinks on offer tasteless and bland and breakfast not really suitable for foreigners mostly Chinese breakfast. If you staying there as foreigner donβt have the breakfast better to eat out nearby the Raffles City Mall. Mostly oily and greasy horrible food poorly cooked and limited breads to cereals. Iβd like to see more Western choices and not just a fried egg. No omelette being cooked fresh no decent pastries or pancakes along with good bacon or even hash browns, tomatoes, mushrooms even baked beans. Very little space to eat breakfast being a fight to get or share tables. Honestly not sure Iβd stay there again. Better breakfast and stay at the Kempinski Hotel in Chongqing despite being a further bit out.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. I have noted your observations and recommendations for improvements to the breakfast.Β Please be assured that I will coordinate the plans for these enhancements with the respective team members. Β We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents.We are looking forward to welcoming you back at your next stay in Chongqing!
Stanley Boon Leong
Executive Suite - 2-Room(City View)
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Overall the hotel is a great place to stay but buffet breakfast varieties is not worth the amount you pay. Will stay here again without the breakfast. A lot of restaurants neaby.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
Teo
Executive Suite - 2-Room(City View)
Stayed in Nov 2024
Family
14 review
3.7/5
Posted on Nov 8, 2024
The washing machine is too close to the bedroom. beautiful city view from the window
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing.We are located in the lower half of Chongqing Yuzhong District on the Yangtze River, you can feel the old city style, but also enjoy the beautiful Nanbin Road night view. We are looking forward to welcoming you back at your next stay in Chongqing!