IU Hotel (Chongqing Longtou Temple North Railway Station) Reviews
IU Hotel (Chongqing Longtou Temple North Railway Station)
No. 70 Shancha Road (Meiyue Xingdu Building), Yubei District, Chongqing, ChinaView Hotel Details
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IU Hotel (Chongqing Longtou Temple North Railway Station) Guest Reviews
4.5/5
Good
650 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(650)
Positive reviews(614)
Reviews with photos/video(59)
Easy to get around(102)
Convenient location(69)
Friendly front desk staff(49)
Many dining options(32)
Stayed multiple times(8)
TV was average(6)
Close to airport(6)
Tasty coffee(5)
Negative reviews(36)
Guest User
Xiao U Super Double Bed Room
Stayed in Dec 2023
Couples
5 review
Outstanding
Posted on Dec 31, 2023
Very large room. Surrounded by two subway stations.
Response from Property: Thank you for your five-star review! It's a pleasure to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain a warm pillow and strive to provide every guest with a feeling of being at home. We look forward to your next stay!
Guest User
Xiao U Super Twin Room
Stayed in Apr 2023
Friends
7 review
Very Good
Posted on May 3, 2023
Close to Chongqing North Railway and easy to access metro to major attractions:) Hotel is clean with Nice big beds.
Guest User
Xiao U Comfort Double Bed Room
Stayed in Apr 2024
Business travelers
58 review
Outstanding
Posted on Apr 10, 2024
I stay here every time I go on a business trip. The transportation is convenient. It is close to the subway station and Chongqing North. The room is spacious and bright, the facilities are complete, the price is relatively affordable, and it is convenient to eat around. Recommended
Original TextTranslated by Google
Response from Property: I have been looking for him for thousands of times, and when I look back, he is standing in the dim light. I am honored that you have chosen our store, and I am also very happy that you recognize us. Your recognition is the driving force of our efforts. We will work hard to do better, and we are also looking forward to your next visit. See you there! !
Renjianzuimeishiqinghuan 1
U Choice Business Suite
Stayed in Feb 2024
Family
55 review
Outstanding
Posted on Feb 28, 2024
I went during the Spring Festival and there were more people staying there. The hotel is generally good, mainly because it is convenient for travel. You can just walk to the North Station. There are many snacks downstairs, so breakfast and late night snacks can be purchased nearby.
Original TextTranslated by Google
Response from Property: Seeing your recognition, Xiao U's eyes are shining with stars. Xiao U will continue to provide high-quality services and excellent customer standards, and strive to create a living environment for every guest in Wenjing. Once again Thank you for your evaluation of us. Your satisfaction is our biggest motivation. If you like Xiao U, please come often~ Xiao U looks forward to your next stay. Little U starts from the hotel. Rain or shine, Little U is always here waiting for you!
pretty T.
Xiao U Super Twin Room
Stayed in Feb 2024
Family
26 review
Posted on Feb 14, 2024
The room is very old, average. The price increased too much during the Spring Festival. It should be around 100 yuan during normal times...
But it is very close to Chongqing North Station. You can take the light rail and travel conveniently.
Original TextTranslated by Google
Response from Property: Hello dear, welcome to the beautiful mountain city Chongqing with your family. I am deeply sorry for the bad experience I brought to you. I will tell your boss about your suggestion and ask him to let me change into new clothes in the Year of the Dragon. During the Spring Festival, the prices of hotels near Chongqing North Station have indeed increased, especially for twin rooms. Compared with hotels near North Square, U's hotel is still cheaper. For your future holiday travel, I suggest you book six months in advance, there will be discounts! !
Guest User
Xiao U Exquisite Double Bed Room (No Window)
Stayed in Dec 2023
Other
1 review
Outstanding
Posted on Dec 18, 2023
I stayed in this hotel for a long time this time. You can wash clothes and hang them in the corridor. I was told not to hang them in the air conditioner at first, but later I found that clothes can be hung at the end of the corridor. I suggest that the front desk remind you when checking in, otherwise you won't know. Everything else is OK. The room is quite large with a floor-to-ceiling window overlooking the road. I went to the hot pot restaurant opposite and it tasted good. The coffee in the room was good and tasty. They also gave me disposable face towels, which made me feel much cleaner. The room lady was very enthusiastic and the service was good. It deserves a good review.
Original TextTranslated by Google
6/7
Response from Property: Seeing your approval, Xiao U's eyes are full of stars. Xiao U will continue to provide high-quality services, but I don't have breakfast. We have excellent customer service standards and strive to create a warm living environment for every guest. Thank you again for your evaluation of us. Your satisfaction is our greatest motivation. If you like Xiao U, please come often. Xiao U is looking forward to your next stay. Xiao U started from the hotel. In the wind and rain, Xiao U has been waiting for you here!
Mayzdnwm
Xiao U Comfort Double Bed Room
Stayed in Dec 2023
Solo travelers
2 review
Outstanding
Posted on Dec 15, 2023
The hotel is very close to MRT Line 10 and Line3. The staff at the counter are very polite and can communicate in English. The rooms are generally clean and have all the appliances. Got a room on the 17th floor. The view of Chongqing is very beautiful at night.
Very impressed with the accommodation Want to go back and stay again.
Original TextTranslated by Google
Response from Property: I have been looking for him for thousands of times. Suddenly I look back and I see him standing in the dim light. I am honored that you have chosen our store and I am glad that you recognize us. Your recognition is the driving force of our efforts. We will try our best to do better. At the same time, we are looking forward to your next visit. See you there!
Guest User
U Choice Business Suite
Stayed in Apr 2024
Couples
1 review
Posted on Apr 27, 2024
It is probably the most cost-effective one near the North Station. Except for the ample amount of water in the shower, nothing else is worthy of its price.
Original TextTranslated by Google
Response from Property: Dear Jinyou: Hello! Thank you for staying at IU Hotel. It is guests like you who continue to care and supervise us so that we can continue to discover problems in our work, make corrections and make continuous progress. We are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. Sincerely looking forward to your visit again
Guest User
Xiao U Comfort Double Bed Room
Stayed in Apr 2024
Business travelers
50 review
Posted on Jun 2, 2024
The transportation is relatively convenient, close to the subway and train, the hygiene is average, there is no breakfast, and the room is relatively small.
Original TextTranslated by Google
Response from Property: Hello dear, you just mentioned that Xiao U’s home has convenient transportation, close to the subway and train, and good hygiene. You gave me good reviews. Why are you unhappy now? If there is any dissatisfaction with Xiao U, we will solve it in time. , Xiao U looks forward to your stay again, thank you!
Guest User
Xiao U Comfort Double Bed Room
Stayed in Oct 2023
Business travelers
7 review
Posted on Oct 20, 2023
At the IU Hotel in Chongqing Line 3 Plaza, Ctrip advertised that the room type is a large room, but in reality it is a very small room. I took the initiative to negotiate with them and said that this was the case. Isn't this just false propaganda to mislead consumers? This kind of environment is really no one else. The room number is 1202, there is mold near the bedside table, the TV cannot be seen, and the landline cannot be used. I have to use my mobile phone to contact the front desk. The room size on Ctrip is very large, but the actual check-in is another Small apartment, isn’t this false advertising? I asked him not to refund the money, and I couldn't shirk the refund for various reasons. I was fooled. Let's serve as a warning to everyone. Such a rubbish hotel is actually ranked so high. I don't know how many of them are just reviews. Bah, what? Neither
Original TextTranslated by Google
Response from Property: Hello sir, Xiao U remembers that when I checked you in on the 18th, I also saw that you are our old guest. First, I will give you the room where our comfortable king bed photo was taken. I will give you the 16th floor, the room you have stayed in before. , half an hour after you checked in, you said there was something wrong with the room and you wanted to change it. There was no other room at that time, so we changed you to room 1202. This room is also the better room type among our comfortable king beds. I am sorry for the bad experience it brought to you. Sorry, Xiao U's policy is that if there is any problem within 15 minutes of check-in, you can refund it for free, but after the time has passed, the fee will be skipped. We really can't refund it. I'm really sorry, sir. Xiao U will follow up on your feedback in a timely manner. The bedside of the room was damaged because the diatom mud was not sprayed properly before, and the follow-up maintenance was not done properly. The black ground is caused by cigarette butts burning the floor. I will ask the elder sister to use the floor in the future. Wash with scouring pad. We have recently planned to clean the shower room floor one by one. The TV in the room is good. The switch process is on the desk. Or call the front desk and we will handle it for you. We will arrange maintenance to check the room phone number. Thank you very much, Xiao U. We will make targeted improvements based on your suggestions on our detailed hygiene. We hope to give you a better stay experience next time. Thank you!
Anonymous User
Xiao U Exquisite Double Bed Room (No Window)
Stayed in Apr 2024
Booked for others
8 review
Posted on Apr 20, 2024
When I checked in at the front desk, the waiter asked me if I had stayed at their hotel before. I said I had. After he checked in my room, he asked me to give a good review of my previous booking. After I asked for a good review, he gave me the room card and asked me to go upstairs. What kind of service is this? Is it mandatory to give a good review? This is not how you ask for a good review. The service experience was very bad. The waiter forced me to give a good review.
Original TextTranslated by Google
Response from Property: Hello dear, we are deeply sorry for the bad experience you have experienced. We at U's will always ask guests about their stay experience. If the experience is good, we will ask the guests to leave comments. If there are any unsatisfactory aspects, it will be convenient for us to make timely improvements. We will make timely improvements to the issues you feedback and look forward to giving you a better stay experience. Thank you!
Guest User
Xiao U Exquisite Double Bed Room (No Window)
Stayed in Apr 2024
Other
3 review
Outstanding
Posted on Apr 17, 2024
The room looks quite bright. I saw some negative reviews saying the room was dim and the photos showed the same. After staying here, it is quite bright now. It seems that the hotel has changed all the lights. The light ***** at the head of the bed is nice. I can turn it on when I sleep at night, and it is not glaring.
Original TextTranslated by Google
Response from Property: I am very happy to receive your five-point praise. Thank you for your recognition of Xiao U's service. We will continue to work hard. Y~~Looking forward to your next stay~~~~
Guest User
Xiao U Exquisite Double Bed Room (No Window)
Stayed in Oct 2023
Other
1 review
Outstanding
Posted on Oct 15, 2023
The location is convenient. It's next to Line 10. It rained on the day my friends and I came to Chongqing for a tour. Fortunately, it's close to the train station. The room is in the simple style that we young people like. There are many delicious restaurants nearby. The front desk lady is also very gentle. She will show you the way and recommend good value for money restaurants. Give them a thumbs up👍
Original TextTranslated by Google
Response from Property: I have been looking for him for thousands of times. Suddenly I look back and I see him standing in the dim light. I am honored that you have chosen our store and I am glad that you recognize us. Your recognition is the driving force of our efforts. We will try our best to do better. At the same time, we are looking forward to your next visit. See you there!
Guest User
Xiao U Comfort Double Bed Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 12, 2023
The overall feeling of staying in this hotel is very good. The hygiene is very good, and the sound insulation is better than the hotels I have stayed in before. There is also a cinema on the fourth floor, which is very convenient for watching movies. The floor is high, and the surrounding scenery is not bad. The bathroom is also very clean, and the bath towels inside are individually sealed, which is very good compared to the hotels I have stayed in before. The most important thing is that the transportation is very convenient. It is very convenient to travel
Original TextTranslated by Google
Response from Property: I am really happy to see your good comments, and I am also very happy that you have a satisfactory stay experience! ! ! Satisfaction is just the starting point, surprise and touching are our goals. Thank you again for choosing us, and I look forward to meeting you next time! ! (*AVA*)
Xunzhaodaxiongdeyixiupub
Xiao U Super Twin Room
Stayed in Apr 2024
Friends
2 review
Posted on Apr 6, 2024
To be honest, the overall situation is not very good. First of all, we bought an expensive room with floor-to-ceiling windows, but we were given a balcony with a window that was so big that we couldn't see anything. We didn't change the room on the first day, and we didn't change it until the second day. The pictures and the room don't match. The front desk said that there are two sets of windows, but when booking through Ctrip, there is only one picture of the window, which is the floor-to-ceiling window. The front desk said that Ctrip didn't have the other set... When did consumers become suppliers? That is, the pictures and the room don't match!
Second, the lighting is very dim, the ceiling is very low, there is no headlight above the head, and we can only rely on the surrounding spotlights. It's all warm light and can't be adjusted. The whole room feels very depressing.
Third, the TV can't be watched.
Fourth, the air conditioner should not have been cleaned for too long. When I turned on the air conditioner, it was all dusty.
Fifth, the water pressure of the shower head is too high. It's either drizzle or heavy rain hitting my head.
Sixth, the exhaust in the bathroom is not good. It's suffocating after taking a shower. The hair dryer is relatively old-fashioned and makes my head hot.
What's even more outrageous is that a man knocked on the door at more than 11 o'clock in the middle of the night and said he was checking the room. He knocked again in the morning... It's really outrageous.
Original TextTranslated by Google
Response from Property: Hello, guest! Thank you for staying at IU Hotel. We only have one type of twin bed, the super twin bed. It is true that the floors are different and the windows are different. Because of the Qingming Festival, there is no twin bed available when you want to change rooms, so you can only change rooms the next day. We have replaced the room lighting with new 4W lamps in all rooms, and installed light strips. The TV in the room can be watched, and the switching process is displayed on the bedside table. We arrange to clean the air conditioner filter every month, and we will arrange deep cleaning of the indoor unit before May 1 this year; the size of the room shower can be adjusted, and we will promptly check and repair the exhaust fan problem. We are very sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused to you. Sincerely look forward to your visit again!