Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin)

Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin) Reviews

Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin)

5F, No.17 Minquan Road, Yuzhong District, Chongqing, ChinaView Hotel Details
Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin)
Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin)Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin)Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin)
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Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin) Guest Reviews

4.6/5
Very Good
3429 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(3429)
Positive reviews(3313)
Reviews with photos/video(355)
Easy to get around(289)
Classy environment(229)
Friendly front desk staff(195)
Near shopping area(193)
Convenient for shopping(149)
Many amenities(110)
Delicious breakfast(48)
Negative reviews(114)
Melvin1957
Linglong Queen Room
Stayed in Mar 2024
Solo travelers
16 review
4.2/5
Very Good
Posted on Mar 28, 2024
Close proximity to all the attractions. Hotel bed and pillow very comfortable. Perhaps when they mopped the reception floor and it is wet they should place a warning sign. I slipped and fell and the receptionist does not bother to check my condition. A little noisy as the building opposite the hotel is under construction. I was unable to login to the hotel wifi throughout my 4 dayd stay although the technician came to look at it to no avail
Response from Property: First of all, thank you very much for your support to our hotel, so that guests have a good stay experience is our duty. Secondly, we are deeply sorry for your bad check-in experience, and we apologize again for your fall. We must strengthen the training of the front desk and criticize the receptionist on that day. Service is our important purpose. In the construction opposite the hotel, we will also strengthen communication with the construction team to reduce and stagger the construction time to avoid affecting the rest of the guests. We will correct the problem of your WI-FI immediately, rectify the irresponsible behavior of the engineer, and prohibit such things from happening in the future. Finally, XANA Hotel sincerely wishes you happiness forever and everything goes smoothly.
Guest User
Linglong Queen Room
Stayed in Mar 2024
Travel with friends
2 review
3.2/5
Posted on Apr 2, 2024
when we arrived we were a bit disappointed with the room, it was quite small and it was cold inside, we used heater whole night. So I asked if we can have an upgrade of the room, which they proposed on the next day, and room were a bit bigger, more comfy and warmer. BUT the view on the city, right in front of the building under cosntruction, which woke me up at 8 am with noise that windows don't protect. so be ready to wake up early. Receptionist don't speak english, and it was hard to explain our concerns. we exchaged with Wechat and talked there. Breakfast was 5/10, and you better go up early to get some fried eggs.
Response from Property: Dear guest hello, I am very sorry for not bringing you a good stay experience, because your room type is Linglong Queen Room, this room type is really the smallest space. It is possible to upgrade on the same day, but it is not possible to upgrade without a higher room type. I hope you understand. Because the hotel is located next to the monument of liberation, inside the pedestrian street. Therefore, downstairs is the pedestrian street, and the construction site opposite is the construction project of the city government, the normal construction is carried out during the day. It had a huge impact on the hotel, but the hotel was really helpless. Because the construction party is specially approved by the city government. I'm sorry I didn't give you a quiet environment. Our hotel is a chain hotel, so the front office staff are not very good at spoken English, so the communication with you on the very big interference, I will also strengthen the front office staff service training, your feedback questions, the hotel attaches great importance to, will also improve. Thank you again for coming and we look forward to seeing you again.
Guest User
Xi'An Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 24, 2024
very good
Aerqiaomucaocao
Linglong Queen Room
Stayed in Sep 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Good location, near the Jiefangbei business district. Convenient transportation, many subways and buses. Good service, call in advance to ask for needs. High cost performance, everything you need.
Original TextTranslated by Google
Response from Property: Dear male god and goddess, hello! I am your beloved angel Coco. Thank you for your stay review. The hotel is located in the core business circle of the city center of Jiefangbei, Chongqing. It is very convenient to the popular spots Hongyadong, Yangtze River Cableway, and Chaotianmen Liangjiang Night Tour Wharf. The hotel is 50 meters downstairs from the center of the monument. I believe that the little master has experienced the convenience of staying in our hotel. As the little master said, the famous Bayi Snack Street is downstairs of the hotel. There are all kinds of delicious snacks in Chongqing. You can taste all kinds of food anytime and anywhere. There are also several high-end business office buildings such as Yingli International Financial Center, WFC, New York Building, Poly International Financial Center, etc. around the hotel. It only takes 2 minutes to walk to the subway entrance. Light Rail Line 2, Line 1, and Line 6 are close to the hotel 100 meters away. The transportation and location are also very convenient. I hope you will recommend it to your friends and look forward to your next stay!
Guest User
Xi'An Deluxe Twin Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The room is very clean, the service attitude is very good, the location is right in Jiefangbei Street, very convenient, very close to the subway entrance, very convenient to go anywhere. I am satisfied and give it a five-point score
Original TextTranslated by Google
Response from Property: Dear male god and goddess, hello! I am your beloved angel Coco. Muah... Such a careful review, Xiaoxi read it again and again, and my heart was filled with joy and warmed. Haha~ Xiaoxi is very happy to meet you. In the early autumn of Shanghai, our meeting is a poem, our sharing is a song, and our encounter is a beautiful memory. Xiaoxi is looking forward to your next visit home. Waiting for you~~
Guest User
Linglong Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
I brought my elder daughter to Chongqing for fun. It was very convenient to live here. The hygiene and service were good. In this prime location, I think the price-performance ratio is pretty good. It's really not good to stay at a place that's not much cheaper than theirs. We stayed for three days and two nights, and we decisively changed to their place on the second night. It's worth recommending!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to hear that you are satisfied with our hygiene and service, and we are also very grateful for your recognition of our value for money. We have been committed to providing guests with a high-quality accommodation experience, so that guests can feel the warmth and comfort of home. Your affirmation and recommendation is our greatest encouragement and motivation. We will continue to work hard to improve the quality of our service and provide every guest with a better accommodation experience. Looking forward to seeing you again!
Hahahayu
Linglong Queen Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The room is very good, the service is very thoughtful, you can soak your feet at night, there are drinks before bed, and the things left in the store are sent to you. There is a hot pot restaurant downstairs that is delicious and conveniently located
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to hear that you are satisfied with our hygiene and service, and we are also very grateful for your recognition of our value for money. We have been committed to providing guests with a high-quality accommodation experience, so that guests can feel the warmth and comfort of home. Your affirmation and recommendation is our greatest encouragement and motivation. We will continue to work hard to improve the quality of our service and provide every guest with a better accommodation experience. Looking forward to seeing you again!
Guest User
Xi'An Superior Double Bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The service attitude of the lady at the front desk is very good. The location is in the center of the pedestrian street, which is very convenient for shopping. The hotel is also very clean and the air conditioning is very cooling. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear gods and goddesses, hello! I am your beloved angel Coco. Thank you very much for giving us such a high evaluation. We are so honored! We hope that every guest can feel our care through meticulous service and a warm and comfortable environment. Your satisfaction is the greatest encouragement to us! We are looking forward to your visit again~ ^0^————Thank you, Xiaoxi
Guest User
Linglong Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The front desk service is very good, polite and enthusiastic. The room is clean and sanitary. They also helped me upgrade the room. The location is also easy to find. There is a one-stop service for eating, drinking and entertainment nearby. There is a washing machine and dryer.
Original TextTranslated by Google
Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. I am very proud and happy to have left an indelible good impression on your trip to Chongqing. It is not only the satisfaction and affirmation of Xiaoxi's work and service, but also the silent support and encouragement for our Xiaoxi. Xiaoxi hopes that your fate with Xiaoxi will continue to spread and last forever! Looking forward to meeting you next time
Xiaoxiongbaobei1006
Xi'An Deluxe Family Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Every time I go to Chongqing, I choose a family room. I like this hotel very much. The location is very convenient.
Original TextTranslated by Google
Response from Property: Dear gods and goddesses, hello! I am your beloved angel Coco. Thank you very much for giving us such a high evaluation. Xiaoxi, we are really honored! We hope that through meticulous service and a warm and comfortable environment, every guest can feel our care. Your satisfaction is our greatest encouragement! Xiaoxi, we are here to look forward to seeing you again~^0^————Thank you, Xiaoxi
Guest User
Xi'An Deluxe Double Bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel is in a very good location, next to the Liberation Monument, and the transportation is very convenient. You can take the subway directly from the train station. The customer service service is also very good. They patiently told me how to get there. The breakfast was also very good, but I was in a hurry and didn't eat much. If I have the opportunity to come to Chongqing again in the future, I will choose here again.
Original TextTranslated by Google
Response from Property: Dear gods and goddesses, hello! I am your beloved angel Coco. I am amazed by your words of praise like a river! ! ! No amount of words of gratitude can express Xiaoxi's mood at this moment. Thousands of words can be condensed into one sentence: Thank you!
candy123_0123
Xi'An Business Twin Room
Stayed in Jul 2024
Family
63 review
5.0/5
Outstanding
Posted on Jul 15, 2024
My relative's kids wanted to change places and moods during the summer vacation, so the city closest to home became the first choice. I immediately booked it for my family. We saw the beautiful scenery, ate delicious food, and took beautiful photos. Both adults and children were satisfied. Facilities: Good Hygiene: Good Environment: Good Service: Good
Original TextTranslated by Google
6/9
Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. The warm message is filled with happy expectations, the beautiful aftertaste is the condensation of the unfading color, the happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. Xiaoxi will grow better because of guests like you. Thank you for your praise. I wish you happiness every day. Remember to come back to "home" when you are free.
SUNDAES
Xi'An Deluxe Double Bed Room
Stayed in Jun 2024
Couples
75 review
4.8/5
Amazing
Posted on Jun 27, 2024
Xi'an has a unified style, good service attitude, complete facilities, and a self-service laundry room. It is very convenient to travel, and the Jiefangbei Pedestrian Street is just outside the door, and it is very close to Hongyadong and the snack street. It is OK if you are not picky, but the main limitation is that the room is too small, the view is not good, and there is no parking lot of its own.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. In terms of hygiene, we will feedback to the room manager and follow up to strengthen the room making technology and process. During your stay, you can also contact the front desk to change your room. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Xi'An Deluxe Family Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The room is duplex, the space is not very big, but it is close to the check-in points: Jiefangbei scenic spot, Bayi Square, Hongyadong, Kuixing Tower are all close and you can walk directly. If you are tired, you can also go shopping in the surrounding shopping malls. There is a delicious street below
Original TextTranslated by Google
Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. The warm message is filled with happy expectations, the beautiful aftertaste is the condensation of the unfading color, the happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. Xiaoxi will grow better because of guests like you. Thank you for your praise. I wish you happiness every day. Remember to come back to "home" when you are free.
Eason Meng
Xi'An Superior Double Bed Room
Stayed in May 2024
Other
3 review
5.0/5
Outstanding
Posted on May 26, 2024
Stayed for two days because of the International Coffee Festival. Located on Jiefangbei Pedestrian Street, downstairs is Jiefangbei and Food Street... Very convenient! The front desk service is great! I came back from an injury outside in the middle of the night... The front desk lady will help me deal with it urgently! Awesome~
Original TextTranslated by Google
Response from Property: Dear male and female gods, hello! I am your beloved angel Coco. I sincerely thank my dear guests for choosing to stay in our hotel. Our hotel is the first store of Xiaoxi Chongqing Branch. It is an honor to bring you a different experience. Xiaoxi is a brand that pays great attention to service. I hope you can feel our dedication. Xiaoxi is looking forward to your next stay. —— —— Xiaoxi is full of expectations