Carmo Smart Hotel

Carmo Smart Hotel Reviews

Carmo Smart Hotel

10 / F, building 1, block a, Liujia wharf, 186 Beibin 1st Road, Jiangbei District, Chongqing, ChinaView Hotel Details
Carmo Smart Hotel
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Carmo Smart Hotel Guest Reviews

4.7/5
Outstanding
854 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(854)
Positive reviews(837)
Reviews with photos/video(315)
Friendly front desk staff(75)
Well designed(54)
Well decorated(49)
Close to metro(15)
Good audiovisual experience(12)
Loved the view(11)
Nice bathtub(8)
Excellent afternoon tea(6)
Negative reviews(17)
Guest User
Bridge City River-View Cinema Twin Bed Room
Stayed in Jan 2024
Friends
15 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The stay was really great and service as well (kind staff) love the area and cute decoration
Response from Property: Dear guest, thank you very much for your praise of our hotel. The hotel has been working hard to provide guests with high-quality rooms and services. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Kayla Knight-Papaioannou
Hongya Peninsula River-View Cinema Room
Stayed in Nov 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Very nice and clean. Great location close to everything but away from the noise. Hotpot next door. Will stay here again if I return to Chongqing.
Response from Property: Dear guest, thank you very much for your praise of our hotel. The hotel has been working hard to provide guests with high-quality rooms and services. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Bryan Ngang
Bridge City River-View Cinema Twin Bed Room
Stayed in May 2024
Friends
2 review
4.0/5
Very Good
Posted on May 19, 2024
short stay is good. down there a lot of pub and bistro take taxi to 观音桥 about 12-15per trip
David
Bridge City River-View Cinema Double Bed Room
Stayed in Sep 2023
Solo travelers
9 review
4.5/5
Great
Posted on Oct 6, 2023
Great location and service. The problem with a a smart or super automatic configuration, is that everything must have a good technical maintenance to let the customer feel a good experience.
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! But it is a pity that we did not receive a full 5-point review from you, which shows that our work still needs to be improved. If you have any dissatisfaction during your stay, please call the front desk. The front desk is available 24 hours a day. The hotel partners will live up to expectations and are committed to providing the best quality service to every distinguished guest. Silent Night carries my sincere wishes for a wonderful and eternal life, and I look forward to your next visit!
Nick8
Bridge City River-View Tub Cinema Room
Stayed in Feb 2024
Solo travelers
68 review
5.0/5
Outstanding
Posted on Feb 19, 2024
This hotel is so perfect and the location is amazing! I highly recommend it to everyone.
Response from Property: Dear guest, thank you very much for your praise of our hotel. The hotel has been working hard to provide guests with high-quality rooms and services. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
MING
Bridge City River-View Cinema Double Bed Room
Stayed in Jan 2024
Couples
2 review
3.5/5
Posted on Mar 6, 2024
I stayed in the 10th floor hotel with river view, it was nice location and interested facility, and convenient with transport. I did not have food in this hotel.
Yim
Hongya Peninsula River-View Cinema Room
Stayed in Sep 2023
Booked for others
2 review
4.5/5
Great
Posted on Sep 10, 2023
Sleep well, beautiful view, staff helpful
Guest User
Bridge City River-View Cinema Double Bed Room
Stayed in Jan 2024
Other
2 review
4.5/5
Great
Posted on Jan 20, 2024
Good hotel, staff is friendly and polite. But cleanliness. I think they can do better.
MagNg
270 ° River Bend View Cinema Double Bed Room
Stayed in Dec 2023
Couples
7 review
3.7/5
Posted on Jan 2, 2024
Good location and night market locate nearby. We can even walk to Hongyaaaa cave from it.
ScarletTheWanderer
Bridge City River-View Cinema Twin Bed Room
Stayed in Nov 2023
Friends
49 review
4.2/5
Very Good
Posted on Nov 27, 2023
Situated waterside, this chic hotel boasts trendy décor and modern amenities, including high-speed internet. Our room offered a pleasant view, stylish furniture, and delightful sheets. Located on the tenth floor, it can be a bit tricky to find, but the Friday and Saturday night local market with pop-up bars and snack spots is a delightful surprise. Just across the bridge from major sights, it's cozy and well-connected to metro lines. Affordable with a nice morning espresso, the only drawback is smoking rooms, resulting in a slight mustiness. Nevertheless, it's a great value and recommended for its overall charm.
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! But it is a pity that we did not receive a full 5-point review from you, which shows that our work still needs to be improved. If you have any dissatisfaction during your stay, please call the front desk. The front desk is available 24 hours a day. The hotel partners will live up to expectations and are committed to providing the best quality service to every distinguished guest. Silent Night carries my sincere wishes for a wonderful and eternal life, and I look forward to your next visit!
Carmen97
Mountain City City-View Cinema Double Bed Room
Stayed in Sep 2023
Friends
6 review
4.7/5
Amazing
Posted on Oct 8, 2023
Nice hotel and the location is good , downstairs night time have many stall selling local food , and also alot of pub down here , but it not noisy , you wont hear it from your room The service is good free complimentary tea and cookies and also we have welcome fruits from the reception Bed is comfortable and the toilet is clean too
Guest User
Bridge City River-View Cinema Twin Bed Room
Stayed in Apr 2024
Couples
7 review
4.5/5
Great
Posted on Apr 16, 2024
affordable and very comfortable!
KayV17
Bridge City River-View Tub Cinema Room
Stayed in May 2023
Couples
3 review
4.0/5
Very Good
Posted on May 3, 2023
If you're keen on clubbing, perfect location. Can be a bit noisy though. Customer service was amazing. Really nice people at the front desk.
Guest User
180 ° Peninsula River-View Cinema Family Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very nice hotel
Guest User
Bridge City River-View Tub Cinema Room
Stayed in Jul 2021
Solo travelers
7 review
4.5/5
Great
Posted on Jul 21, 2021
My experience was very pleasant! The hotel is situated in the perfect location and not too far away from the airport (about 30 minute drive without traffic). The rooms are extremely spacious, modern and very 21st century which was right up my ally. The only things I wasn't pleased about was: 1. The ayi doesn't clean the room everyday. On two occasions I cleaned my own room, made my own bed and sent images to reception as evidence. 2. Towels aren't replaced everyday. I had to ask reception for water and towels which was very annoying considering that it should go without saying. 3. Rooms don't have complimentary tea and coffee. However, on my last night I was upgrade to a "more expensive" room and noticed that those rooms had complimentary tea and coffee. Note I say "more expensive room" BUT NOTHING really different from the room I'd been in for 8 nights the ONLY difference was a better view of the river. That's it! So...Pay more to get complimentary tea and coffee😂Not like what I paid was cheap close to 4000 RMB. 4. When I was upgraded on my last night I couldn't fall asleep at all. The laundry rooms were nearest to my room and I could hear the ayis talk louder than the washing machines (they were competing). Not only that my neighbours had their surround sound turned ALL the way up. So just be mindful of this!
6/8
Response from Property: Dear guest: Hello! Thank you for staying in the store and leaving us a review. We are deeply sorry for the problems you encountered during this period. Thank you very much for promptly pointing out our shortcomings and prompting us to improve and improve our stay experience. In the next work, we will definitely improve our quality and improve our shortcomings as soon as possible. Only with your criticism and correction can we do better. We look forward to your visit again!