Clayston Hotel (Chongqing Jiangbei Airport T2T3 Terminal) Reviews
Clayston Hotel (Chongqing Jiangbei Airport T2T3 Terminal)
No. 26, Jingang international golden route, LIANGLU Street, Yubei District, Chongqing, ChinaView Hotel Details
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Clayston Hotel (Chongqing Jiangbei Airport T2T3 Terminal) Guest Reviews
4/5
557 review
Verified reviewsLocation4.0
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(557)
Positive reviews(519)
Reviews with photos/video(71)
Easy to get around(99)
Offers pick-up/drop-offs(79)
Close to airport(64)
Awesome amenities(22)
Many amenities(17)
Amazing natural light(3)
Clean bedding(3)
Negative reviews(38)
Anonymous User
Mini Basic Single Room
Stayed in Jul 2024
Solo travelers
6 review
Posted on Aug 10, 2024
It's the worst hotel ever. Everything was dirty: bed linens, hairs in the bed, corridors full of trash, bugs in the rooms, no toilet tissue, items left from previous guest... Unfortunately, TRIP.COM DID NOTHING FOR ME, EVEN WHEN I PROVIDED PICTURES of EVERYTHING in real time. The pictures that Trip shows don't match the reality. I have complained to Trip, but they don't care at all and said they can do nothing and don't take any responsibility .It is a total SCAM.
6/16
Response from Property: Dear guest, we are very sorry that we could not bring you a good stay experience. Because the newly renovated room has not been put in place yet, there are some sundries piled up. The backrest of the room was broken by the guest's child. Due to the recent high temperature, the workers have not had time to replace it. It should be replaced in a few days. If you don't want to stay in this room, you can change to another room. You didn't tell me when you checked in, and asked for a refund after you stayed. I didn't refund it to you, so you gave me a bad review, which is reasonable.
St
Cozy Home Suite
Stayed in Jun 2024
Family
22 review
Amazing
Posted on Jun 11, 2024
Near train station and mall
Very convenient
Free airport transfer is a bonus
Response from Property: Very happy 😀😀😀😀Thank you for your praise and support! Your satisfaction is our greatest comfort. Our rooms are cleaner than many hotels, the supplies are of good quality, the mattress is very comfortable to sleep on, and the subway station exit is just a few meters away from the door. It is very convenient to go out. You are always welcome to experience it again!
MIAN FONG
Boutique Queen Room
Stayed in Mar 2024
Couples
16 review
Posted on Apr 23, 2024
Just opposite metro station -location difficult to find -staff do not speak English - ok if you are looking for a budget room
Response from Property: Dear guests! Thank you very much for choosing to stay in our hotel. We are very sorry that we could not bring you a good stay experience. The hotel is in a prime location. There is a Jingang International Shopping Center, a large supermarket, and the entrance and exit of the light rail station at the door. The room is clean and hygienic without any odor. We change the bedding for every guest. You can rest assured to stay in our hotel. The hygiene rate is more than 90% of the hotels. The hotel provides 24-hour free airport pick-up and drop-off service, which is available on call without waiting for a long time.
Fortune幸运
Mini Basic Single Room
Stayed in Feb 2024
Business travelers
51 review
Outstanding
Posted on Feb 26, 2024
One of the best Hotels, the reception is fantastic,I arrived late at night around 0000hrs midnight and the receptionist was waiting for me and assisted with carrying some of my luggages, The location is 10minutes away from T3 so by taxi quite affordable, incase you use metro the Hotel is stone throw away from the metro station which makes it convenient to catch a metro during cold season.I highly recommend this hotel.Next time when visit Chongqing I will book again
Response from Property: Thank you for your praise and support. As long as you are satisfied, you are welcome to try it again. There are many styles.
Guest User
Mini Basic Single Room
Stayed in Jul 2024
Solo travelers
22 review
Outstanding
Posted on Jul 25, 2024
It is a nice hotel close to the subway and airport. There is a pick-up service to the terminals.
Response from Property: Thank you! I'm happy with your satisfaction
Jamor
Mini Basic Single Room
Stayed in Nov 2023
Business travelers
35 review
Very Good
Posted on Nov 3, 2023
The location is good, just a few meeters next to exit 7 of T2 airport metro station. The owner organised a taxi to bring me to T3 early in the morning. Communication in English was difficult but they were reliable. Cleanliness was not perfect but better than expected. It's more noisy than other hotels.
Response from Property: Thank you for choosing to stay at our Creston hotel and for supporting us by giving us a favorable review! , our hotel has a stylish decoration style, the rooms are very clean, and the location is excellent. It is just opposite the airport in the business district. We welcome you to experience it again at any time! Thanks
Guest User
Cozy Home Suite
Stayed in Apr 2024
Family
3 review
Very Good
Posted on Apr 26, 2024
I believed most of the people staying here for the purpose of transiting. For this purpose, this hotel serves appropriately. We appreciate the free shuttle service offered by the PIC early in the morning 5am without having to request as he seemed to aware of your needs already. Thank you.
Response from Property: Dear guests! Thank you for your positive comments and support! We are very pleased to receive your affirmation. Your encouragement is our driving force for progress. Welcome to experience us again!
Guest User
Mini Basic Single Room
Stayed in Mar 2024
Solo travelers
3 review
Very Good
Posted on Mar 26, 2024
Located close to the airport, you can even walk through the subway station and take exit 7. They also offer a pick up but I didn't try it. To reach your room you have to pass through a backyard and take an old elevator giving you a not very nice first impression. But no worries, the room is nice.
Response from Property: Thank you for your favorable comments and support! Not getting your full praise means that we still have shortcomings. We will continue to work hard and welcome you to experience it again. Thank you!
Hong Ji
Mini Basic Single Room
Stayed in Nov 2023
Other
1 review
Very Good
Posted on Nov 11, 2023
It’s clean small room with queen size bed, 10 min away to T3 terminal, hotel has transportation.
Response from Property: Thank you for your favorable comments and support! It is our greatest honor to get your approval. We welcome you to visit us again at any time! ! Thanks!
Guest User
Mini Basic Single Room
Stayed in Apr 2023
Couples
27 review
Very Good
Posted on Apr 9, 2023
this is a perfect hotel for a Late night/ Early Morning arrival, dont expect High quality on amenities or ambience in the room. they are a very hard working hotel, they will come and pick you up From Airport, take you to the hotel, check you in and leave. ww were so late, they waited Outside patiently.
Kudos to the guy, i think he is the Owner.
only bad thing to say is the smoke smell in the room, but when you pay Such cheap amount for a night's sleep what you expect.
highly recommend for Budget travellers who has an overnight, or long wait transit via Chongqing
Guest User
Mini Basic Single Room
Stayed in Jun 2024
Travel with friends
1 review
Outstanding
Posted on Jun 21, 2024
Convenient location and clean rooms
Hekal
Elegant Queen Room
Stayed in May 2023
Business travelers
19 review
Posted on May 25, 2023
It’s near the airport so you can use it only for flights
Guest User
Mini Basic Single Room
Stayed in Jul 2023
Other
9 review
Very Good
Posted on Jul 31, 2023
Very convenient if you leave early to the airport, the room is small but it is clean and nice. The only problem is their service, the check-in takes forever and the front desk uncle just won't answer anything you ask him, his attitude is really poor. This is a one night only hotel.
Response from Property: Thank you for your favorable comments and support! We will continue to work hard to provide you with better services, thank you!
Ivan
Discount Room
Stayed in Jul 2023
Solo travelers
3 review
Amazing
Posted on Jul 18, 2023
everything is good including transfer to/from airport. Location is really far from T3 so please contact to the owner for transfer service. Thank you guys from Russia.
Response from Property: Thank you very much for your favorable comments and support! It is our aim to provide you with better service. We warmly welcome you to come again! Thanks!
Hask
Discount Room
Stayed in Jun 2023
Couples
1 review
Outstanding
Posted on Jun 16, 2023
An excellent place for short stay. Closer to the subway. It's less than 100m from Exit 7 of Chongqing Airport Station.