Vienna Hotel(West Station Plaza Store) Reviews
Vienna Hotel(West Station Plaza Store)
No.168 Fengzhong road no.2-6 yutie Road, Shapingba District, Chongqing, ChinaView Hotel Details
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Vienna Hotel(West Station Plaza Store) Guest Reviews
4.7/5
Outstanding
3392 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3392)
Positive reviews(3325)
Reviews with photos/video(1093)
Convenient location(611)
Friendly front desk staff(392)
Easy to get around(363)
Offers pick-up/drop-offs(354)
Close to train station(180)
Delicious breakfast(97)
Good views(29)
Has French windows(23)
Negative reviews(67)
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
21 review
Very Good
Posted on Apr 1, 2024
Clean comfy non smoking room near high speed train station. Just walk left after leaving the station. Not much to do nearby. Metro is near to train station. One massage shop, a few convenient stores and many restaurants serving similar food.
Response from Property: Dear guests, hello! Thank you for your review. Maybe Xiaowei did not do well enough to get your five-star praise, but Xiaowei will continue to work hard. Guest satisfaction is the source of Xiaowei's strength. Next time Xiaowei will definitely win five points of praise from guests. We look forward to your next stay!
SC Quek
Superior Room (2 beds)
Stayed in Oct 2024
Family
39 review
Very Good
Posted on Nov 3, 2024
Very near to train station, free transport to drive you to train station
Response from Property: Dear guests, hello! Thank you for your review. Maybe Xiaowei did not do well enough to get your five-star praise, but Xiaowei will continue to work hard. Guest satisfaction is the source of Xiaowei's strength. Next time Xiaowei will definitely win five points of praise from guests. We look forward to your next stay!
Guest User
Standard Double Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Oct 20, 2024
close to the train station, good for late arrivals. hot pot restaurant downstairs.
Response from Property: 親，您好！小維非常感謝您能選擇我們酒店，看到您肯定的評價小維真的很開心啊，再允許我把這個表揚的內容給我其它的小夥伴炫耀一下。維也納酒店是非常注重服務的，為的是讓您到了酒店就好像有回家般温馨舒適的感覺。小維悄悄告訴您哦，酒店交通真的很便利的，到高鐵站都是極便利的。小維非常期待您的下次入住，心都開始砰砰跳了哦！最後，非常感謝你對我們的肯定，我們會繼續努力的。——奮鬥中的小維
Daniela Pagliuca
Standard Double Room
Stayed in May 2024
Couples
9 review
Great
Posted on Jun 9, 2024
The hotel is located near Chongqing station and the staff is friendly. The room was clean, large and comfortable with all toiletries and we had a view on the city.
Response from Property: 尊敬的賓客，您好！感謝您的點評，可能小維做的還不夠好，沒能得到您的五星好評，不過小維會繼續努力地。客官的滿意就是小維的力量源泉，下一次小維一定會贏得客官的五分好評噠，期待您的下次入住喲！
Teoh Ban Tong
Standard Double Room
Stayed in May 2024
Couples
3 review
Great
Posted on Jun 15, 2024
recommended to friends. neat and clean. provide transport to and fro railyway station and hotel, will stay again
Response from Property: 尊敬的賓客，您好！感謝您的點評，可能小維做的還不夠好，沒能得到您的五星好評，不過小維會繼續努力地。客官的滿意就是小維的力量源泉，下一次小維一定會贏得客官的五分好評噠，期待您的下次入住喲！
ZHICHENG
Superior Room (2 beds)
Stayed in Jun 2024
Family
6 review
Posted on Jun 27, 2024
Standard staying experience that you’d expect from a hotel near train station.
Response from Property: 尊敬的賓客，您好！感謝您的點評，可能小維做的還不夠好，沒能得到您的五星好評，不過小維會繼續努力地。客官的滿意就是小維的力量源泉，下一次小維一定會贏得客官的五分好評噠，期待您的下次入住喲！
caithlin
Standard Double Room
Stayed in Nov 2024
Solo travelers
4 review
Outstanding
Posted on Nov 21, 2024
Convenient location to Chongqing west station
Response from Property: 尊敬的客人，感謝您選擇我們並對酒店給予支持與厚愛。您的滿意是酒店全體員工工作的動力，讓每位客人都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房佈置温馨，並配有免費高速 WIFI，是您外出旅遊的最佳選擇。為您服務是我們的榮幸，酒店全體員工期待您的下次光臨！
Hippyponk
Standard Double Room
Stayed in Mar 2024
Couples
6 review
Outstanding
Posted on Mar 5, 2024
I stayed here because I needed to catch a train next morning. I didn’t stay a long time as I arrive late night and left early morning but it was a nice room and spacious. Very close to train station just about 7 mins walk. Eateries open till late around the hotel too
Response from Property: 尊敬的貴賓感謝你的寶貴點評，您的滿意與認可是我們最大的榮幸。我們將再接再勵，用更好的品質迎接您的下次入住！維也納酒店（重慶西站廣場店）祝您生活愉快，工作順利！
jose
Superior Room (2 beds)
Stayed in Jul 2024
Family
4 review
Very Good
Posted on Aug 3, 2024
If you need to take early morning train… perfect
Response from Property: 親愛滴客官您好，非常感謝您抽出寶貴的時間給予我們肯定，也非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有一點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們會繼續用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Lee
Superior Room (2 beds)
Stayed in Nov 2024
Couples
18 review
Very Good
Posted on Nov 25, 2024
very simple breakfast
Response from Property: 尊敬的賓客，您好！感謝您的點評，可能小維做的還不夠好，沒能得到您的五星好評，不過小維會繼續努力地。客官的滿意就是小維的力量源泉，下一次小維一定會贏得客官的五分好評噠，期待您的下次入住喲！
Guest User
Superior Double Room
Stayed in Oct 2023
Travel with friends
21 review
Outstanding
Posted on Oct 14, 2023
设施：good
卫生：good
环境：good
服务：good
Response from Property: 親愛的朋友，您好！非常感謝您選擇維也納酒店（重慶西站廣場店）的支持與肯定，並抽出寶貴的時間來與我們分享您的入住感受。十分感謝您令人鼓舞的評價和反饋，我們已將您的反饋與團隊成員分享。我們將繼續努力為我們的客人提供更優質的服務。期待您的再次光臨並有更佳的入住體驗，我們將竭誠為您服務！
Guest User
Superior Double Room
Stayed in Aug 2023
Family
3 review
Outstanding
Posted on Aug 18, 2023
It was great. I recommend it.
Response from Property: Dear guest, thank you for choosing our hotel and giving good comments, looking forward to your next visit, I wish you a happy life,thank you.
Zuzanah
Standard Double Room
Stayed in Jul 2022
Couples
63 review
Great
Posted on Jul 16, 2022
It's the perfect location if you must stay near the train station. It's a walking distance. The staff is lovely, and check-in for foreigners was smooth and fast. There was reasonable breakfast. I just wished they had coffee. Also laundry room was helpful. The hotel is clean; good air conditioning which is a must in Chongqing.
Response from Property: Dear customer, thank you for choosing our hotel to stay. Our hotel attaches great importance to your suggestions. Our hotel has been committed to providing customers with good enough products and striving to make the customer's experience the best. We start from hardware and software We are constantly updating step by step from the beginning, and we have been constantly improving to create a new experience for customers. We hope to get your understanding. The whole family in Vienna looks forward to your next stay. I wish you smooth work and a pleasant journey!
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Dec 30, 2023
Good hotel
Response from Property: 尊敬的住客：您好！感謝您抽出寶貴時間對維也納酒店（重慶西站廣場店）進行誠摯的點評。您是我一生守望的風景，為您寫詩，為您相思成卷......一切都衹為您，所以親要常來看看小維喲，等您喲~^_^
VisaTong
Superior Room (2 beds)
Stayed in Mar 2023
Business travelers
13 review
Outstanding
Posted on Mar 27, 2023
veryGood
Response from Property: Dear guest, hello! Thank you for your sincere evaluation. With valued guests like you, we can continue to move forward and make progress. Vienna has nearly 2,000 branches across the country. No matter where you are, Xiaowei will provide you with a comfortable residence like home. And the most active and enthusiastic service will give you the best enjoyment! However, when you are on a business trip, you should pay more attention to rest, Xiaowei is always by your side! Waiting for you to turn over the cards~~~~——Xiao Wei who is working hard to move forward.