Ouchen high altitude River View Hotel

Ouchen high altitude River View Hotel Reviews

Ouchen high altitude River View Hotel

Guangda Holdings Chaotianmen Center, No. 1 Xinhua Road 21F, Yuzhong District, Chongqing, ChinaView Hotel Details
Ouchen high altitude River View Hotel
Ouchen high altitude River View HotelOuchen high altitude River View HotelOuchen high altitude River View Hotel
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Ouchen high altitude River View Hotel Guest Reviews

4.5/5
Good
2041 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(2041)
Positive reviews(1958)
Reviews with photos/video(584)
Friendly front desk staff(371)
Convenient location(313)
Easy to get around(245)
Awesome amenities(213)
Close to metro(104)
Loved the night views(86)
Would stay again(77)
Good audiovisual experience(17)
Negative reviews(83)
Guest User
Featured Loft Suite (2 Beds)
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
We had a pleasant stay at Ouchen. We were very well received by Zhao Hai Xia at the reception. The view was outstanding.
Response from Property: Dear guest, thank you for your positive feedback on the hotel. Chongqing is a very hospitable city. Looking forward to your next visit!
Juzixjiang
Featured Loft Suite (2 Beds)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The room is very clean and the service is very good. This building Floor B2 is right next to Line 1 and Haochi Street. It is very convenient to travel. It is very close to Hongyadong, Jiefangbei and other attractions. I will stay here next time
Original TextTranslated by Google
Response from Property: [Take photos and post pictures, internet celebrity check-in point] [Food street downstairs] [Night view of the two rivers from high altitude] [Terminal and starting station of Line 1 downstairs] [View Raffles City Crystal Corridor] Dear guests, thank you very much for showing us The hotel is so favored and loved! We will continue to provide high-quality services and hope that you will feel our enthusiasm and professionalism again when you stay next time
Guest User
Loft Riverside Audio-Visual Tub Suite[Dazzling Night View + Fridge]
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The hotel has a good environment and a superior location. The reception service provided by the two young ladies, Tang Tang and Nana, is warm and thoughtful. The rooms are also cleaned very cleanly. The staff are very dedicated and can handle problems in a timely manner. They put themselves in the shoes of the guests. It is a very satisfactory stay experience. I feel the warmth of home here. The beds are comfortable, the supplies are considerate, and the service is meticulous. It is a very satisfactory stay experience. I will definitely choose here next time I come to Chongqing!
Original TextTranslated by Google
Response from Property: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Guestroom - City-View (Double bed)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The room was pretty good. Liangliang at the front desk was very enthusiastic and recommended a lot of delicious and fun things to do. The view from the room was also pretty good. I recommend staying here. Thumbs up
Original TextTranslated by Google
Response from Property: Dear guest, hello! It is a great honor to receive you in the mountain city of Chongqing. Thank you very much for your affirmation. We feel honored to be able to add even a little bit of beauty to your trip. Thank you for liking Chongqing, and thank you for liking Ouchen International. We look forward to seeing you again. (Ouchen High Sky River View Hotel is located in the core of Jiefangbei, with Metro Line 1 just 20 meters downstairs, and just across the street from the landmark Raffles City. (Some room types can directly see the intersection of the two rivers). It is within 10 minutes' walk from the hotel to Hongya Cave, Yangtze River Cableway and other attractions. We look forward to seeing you in Chongqing.
Guest User
Romantic French-Style Featured Family Loft Suite - River-View (2 beds)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The hotel has complete facilities and good service. Liangliang's service at the front desk is very good. It is very good. It is recommended to stay.
Original TextTranslated by Google
Response from Property: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Cloud View River-View Double Bed Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The hotel room is relatively large and spacious, and the hot water is also relatively large, making it comfortable to take a shower. The TV in the hotel also uses an LCD TV and a projector. The service attitude of Zhao Zhao at the front desk is very good, and I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Romantic French-Style Featured Family Loft Suite - River-View (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Very comfortable, clean and tidy. It is very convenient to live here and go there. The housekeeper Liangliang is very considerate and the service is very good. I am very satisfied with the bathtub. Considering hygiene, they gave disposable sets.
Original TextTranslated by Google
Response from Property: {Photography, a popular check-in spot}{Food street downstairs}{Night view of the two rivers from above}{Terminus and starting station of Line 1 downstairs}{View of Crystal Corridor of Raffles City}Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
Guest User
Family Suite
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Good location, very prosperous surrounding, convenient for eating, drinking and having fun, Tang Tang at the front desk is very hospitable, cost-effective and close to Jiefangbei and Hongyadong
Original TextTranslated by Google
Response from Property: Dear guests, hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Featured Loft Suite
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 4, 2024
First time staying at a river view hotel. Really nice. Beautiful scenery. Very close to Jiefangbei and Honghong Cliff Cave. The front desk is very nice.
Original TextTranslated by Google
Response from Property: Dear guests, hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Featured Loft Suite - River-View (Window, bathtub)
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The location is right opposite Raffles City. I have changed 5 hotels and this one is the most satisfactory! The room overlooks the river, which is really great. It is summer but the price is still very good. I will continue to consider this hotel next time I come!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Anonymous User
Featured Loft Suite (Tatami)
Stayed in Jul 2024
Other
1 review
1.0/5
Posted on Jul 31, 2024
It was very late and I had to disturb the customer's rest and adjust the order. The invoice was not issued to me for many days after leaving the store, and it has not been issued to me until today!
Original TextTranslated by Google
Response from Property: Dear guest! We take your comments very seriously. First of all, all the staff at Ouchen would like to express our sincere apologies to you. We are very sorry that we could not give you a perfect stay experience. Regarding the issue of invoicing you mentioned, we take it very seriously! After seeing your comment, we immediately reviewed it with the housekeeper on duty. The day you left the store fell on a weekend, and our invoices were uniformly submitted to the group finance for issuance. Because of the housekeeper on duty, Failure to follow up on the invoice progress in a timely manner wasted your valuable time. This incident truly reflects our lack of insight. We will continue to improve our service experience to enhance our ability to solve problems for our guests. Please also believe that Ouchen has always implemented its mission of "bringing guests travel joy that exceeds expectations". This is also the belief that every employee adheres to day after day, so we sincerely look forward to having a visit with you I hope to have the opportunity to call you and listen to all your suggestions. Every progress and improvement of Ouchen is closely related to you. If we are lucky enough to invite you to experience it again, we will definitely let you see our growth and progress. Ou Chen looks forward to your inspection!
Guest User
Featured Loft Suite (Tatami)
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 22, 2024
34th floor, river view. Great location, just above Exit 1 of Chaotianmen Subway Station, 50 meters behind Raffles Square, and only 10 minutes walk to Hongyadong, and the price is very affordable!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Guest User
Guestroom - City-View (Double bed)
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The room facilities are relatively new and the space is large. I will come again next time. Liangliang at the front desk provided good service and the experience was very nice. I will recommend friends to come here next time.
Original TextTranslated by Google
Guest User
Featured Loft Suite (Tatami)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The facilities in the hotel are very complete, the rooms are warm and comfortable, and all facilities are available, making people feel at home. The front desk is great! I like it very much and really recommend it! Choose it when you come to Chongqing
Original TextTranslated by Google
Anonymous User
Featured Loft Suite (Tatami)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The hotel is in a good location, with a river view, and the front desk is very good. The location is right in Raffles Square, next to the light rail station, which can be said to be quite convenient. The hygiene is also great.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!