DeRucci Hotel (Chongqing Ciqikou Metro Station Store)

DeRucci Hotel (Chongqing Ciqikou Metro Station Store) Reviews

DeRucci Hotel (Chongqing Ciqikou Metro Station Store)

No.1-22 Ciqikou Street, negative 1-1, Chongqing, ChinaView Hotel Details
DeRucci Hotel (Chongqing Ciqikou Metro Station Store)
DeRucci Hotel (Chongqing Ciqikou Metro Station Store)DeRucci Hotel (Chongqing Ciqikou Metro Station Store)DeRucci Hotel (Chongqing Ciqikou Metro Station Store)
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DeRucci Hotel (Chongqing Ciqikou Metro Station Store) Guest Reviews

4.7/5
Outstanding
1616 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1616)
Positive reviews(1585)
Reviews with photos/video(504)
Classy environment(280)
Easy to get around(223)
Friendly front desk staff(195)
Comfortable bed(163)
Well decorated(110)
Close to metro(95)
Delicious breakfast(85)
Well designed(75)
Negative reviews(31)
Charlene W.
Stayed in May 2024
Couples
7 review
4.7/5
Amazing
Posted on Jun 2, 2024
Good location to stay at if u wanna explore Ciqikou Ancient town. Quite a large town with lotsa nooks n crannies to get lost in. Love the Hotel's smart voice control for ac, curtains, music n tv!
6/14
Response from Property: I am very happy to receive such kind words, like a spring breeze in my heart! Your 5-star praise, a simple like, and a sincere affirmation will fill our hearts with strength. Thank you for your support and trust. Time will prove that your choice is not wrong. I look forward to meeting you next time. Xiaomu wishes you: well
kenzi
Guestroom (2 beds)
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jul 1, 2024
The hotel quite hard to find if we go by taxi, as not all taxi drivers know how to go there. The breakfast is not soo much but the room is very clean. Front office staff is veru nice,helpful and can speak english for evening shift, really useful for foreigners to get information.
Virginia Y
Guestroom (Double bed)
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The room is clean and spacious. Hotel location is near to metro station. Will definitely come back!
Guest User
Guestroom (2 beds)
Stayed in Jun 2023
Couples
16 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Modern and clean hotel with reasonable price. Staff are young and friendly.
Guest User
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Very comfortable hotel, children like it very much, the location is also very convenient, next time I come to Chongqing, I will stay in this hotel again, the buffet breakfast is also very rich, it is a 3-minute walk from Ciqikou Old Street. Like it 👍
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Response from Property: Dear guest, please accept the most sincere greetings from Delight Zen Hotel Chongqing Ciqikou Branch! First of all, thank you for taking the time out of your busy schedule to share your stay experience with us. We are very happy to know that you have spent a wonderful and fulfilling time in the hotel. We will continue to work hard to provide guests with excellent services and let every guest who comes to the hotel enjoy extraordinary hospitality. Thank you again for your support to Delight Zen Hotel Chongqing Ciqikou Branch, and look forward to your next visit!
Xiaotai_
Guestroom (2 beds)
Stayed in Jun 2024
Family
4 review
1.0/5
Posted on Jun 29, 2024
The experience was very bad. First, I booked a hotel specifically for sleeping and called in advance to arrange a quiet room. I checked in at 11:30 pm, and I could hear loud music and shouting in the room. I couldn't sleep at all. The first time I went to the front desk to listen to the music and singing in the room, and asked the front desk if there was a KTV or bar nearby. The front desk said no, it might be the sound of a room, let's see what's going on. But after 20 minutes, it was still very loud, and no management staff responded to me. The second time I went to the front desk to say that I really couldn't fall asleep and needed to change rooms. The front desk said that they couldn't change rooms. I went to the front desk again for the third time, and the same front desk told me that there was indeed a bar opposite, so I called the bar to complain. Why didn't you solve the problem as soon as possible? Do you want to hide the fact that there is a bar nearby? Second, the bed curtains of the hotel are not closed, and there are large gaps on both sides, so light shines in early in the morning! Third, the faucets on the sink and bathroom in the room are all dirty with water stains! As a hotel in a tourist area, this level of service is suffocating
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we failed to bring you a satisfactory stay experience. We followed up immediately after receiving the complaint that day. At first, we didn't know the source of the sound. After asking the property, we learned that there was a new Sichuan opera store outside that was rehearsing for its opening. It was very late that day and we were very angry that they played so loudly. After repeated complaints to the property, they turned down the volume. There were many guests checking in at that time, so we didn't contact you in time. Xiaomu is also very sorry for this. The faucet was damaged by improper cleaning by the previous staff, so it was not a stain. If you have any questions during your stay, you can contact us at any time. If we can coordinate, we will do our best to meet your needs. We look forward to your next stay and wish you a happy life.
Guest User
Stayed in Jun 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The hotel is in a great location, right in the Ciqikou Scenic Area, close to the subway station, convenient for travel, and there are a lot of places to eat around. The hotel is very new, with good hardware and software facilities. The Mousse mattress is very comfortable to sleep on, and the bathroom is also separated into dry and wet areas. The beautiful lady and handsome boy at the front desk are very nice and speak softly. The breakfast is also good👍. I will stay here again next time I come to Chongqing.
Original TextTranslated by Google
Response from Property: Thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who are always paying attention to us. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay. Warmth is the most sincere gift from every person at De Rucci Hotel. Here, we will, as always, welcome you again with a cordial smile. Thank you.
Guest User
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Right next to the Ciqikou Scenic Area, the hotel is not big, but the decoration is relatively new, with a combination of Chinese and Western styles, and features high-quality mattresses and massage chairs. The service attitude is also very good Facilities: 9 Sanitation: 10 Environment: 8 Service: 9 Overall, it is well received and will be chosen again next time I travel here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. Often the touching moments come from your affirmation of us, and often the beautiful moments come from your praise of us. Even if we pay more, it is worth it, because your satisfaction is our highest pursuit! Dear friends, it is an honor for Xiaomu to bring you a happy and comfortable journey. Thank you for your company and look forward to your visit again.
Guest User
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The front desk staff is very nice and the hotel environment is very quiet! The room is clean! It is conveniently located next to the subway station! I really recommend it to everyone!
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Response from Property: Dear distinguished guest: Thank you for taking the time out of your busy schedule to comment on Xiaomu. With your praise and encouragement, we must serve every guest better! We look forward to your visit to De Rucci Hotel again, and we can bring you more touching and surprises. I wish you a happy life~
Hainabaichuan9999
Guestroom (2 beds)
Stayed in Jun 2024
Friends
17 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel is very satisfactory. The room is large and well-equipped. There is a projection refrigerator and the sanitation is clean. It is very close to Ciqikou. The housekeeper is very considerate and responsive. There is a snack street and subway station downstairs, so it is very convenient to travel. It is very cost-effective. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaomu. If our partners see your recognition of them, they will be very happy. Thank you for your satisfaction with our service. It is fate that we can meet in such a vast sea of ​​people. I hope to extend this fate. Xiaomu is looking forward to your next visit.
Guest User
Stayed in Jun 2024
Friends
22 review
4.0/5
Very Good
Posted on Jun 10, 2024
The location, room facilities and services are all good. If you need a band-aid, the front desk will be very enthusiastic to help you find it. However, in this so-called sleep hotel, you can hear the roar of the machine in the room all night, and you can only wear earplugs to sleep. The sound insulation of the door is average, and the guests next door are chatting in the corridor, which is very noisy. In addition, the sanitary conditions need to be improved. The bed sheets have stains and holes, but they are still used. In addition, the curtains in the room cannot be completely closed. There is a gap on the left side of the wall. In the morning, the sunlight shines on the face, which affects sleep.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing De Rucci Zen Sleep Hotel (Chongqing Ciqikou Subway Station) as your accommodation. We are very sorry for the unpleasant experience you have. Please accept our most sincere apology from De Rucci Zen Sleep Hotel. If you have any questions during your stay, you can contact us at any time. If we can coordinate, we will do our best to meet your needs and wish you a happy life.
Guest User
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Brought the kids to Ciqikou again. The room is next to the subway so the transportation is absolutely great. You can see the back street of Ciqikou from the window. You can go directly to the ancient town from the hotel. The hygiene and smart equipment are very good. The service is in place and responsive. It is cost-effective and a very good hotel experience!
Original TextTranslated by Google
Response from Property: Thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who are always paying attention to us. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay. Warmth is the most sincere gift from every De Rucci Hotel staff to you. Here, we will, as always, welcome you again with a cordial smile. Thank you!
He T.
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 27, 2024
Traveling in Chongqing, I chose this hotel because it is close to the subway. The hotel is right at the entrance of Ciqikou Ancient Town, so you can go to the ancient town for a walk and have some drinks at night. It is not the peak season recently, so the hotel upgraded for free, thank you. The hotel room is very clean, the breakfast is very rich, and the service staff is very polite and enthusiastic. I will come again if I have the chance.
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6/9
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that De Rucci Zen Sleep Hotel Chongqing Ciqikou Branch will be the warmest and most unique one in your memory! Come back to Xiaomu often, and I wish you: well!
Guest User
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 12, 2024
This hotel where I stayed for two days in Chongqing was very nice. The front desk lady was very welcoming and gave me a small gift when I left. The Ciqikou Ancient Town and parking lot are downstairs from the hotel, which is very convenient for entertainment and travel. I will stay here again next time I come to Chongqing!
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Response from Property: Dear sir, thank you very much for your review. We are extremely happy and proud to receive your praise. Xiaomu will continue to make breakthroughs and improvements, continue the same location advantage, complete supporting facilities, mature services to look forward to the next beautiful encounter, I wish you happiness every day, all the best
Guest User
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The environment is very clean, and the whole house smart home is very convenient. It is also very close to Ciqikou, and there is a subway entrance at the door, so transportation is also very convenient!
Original TextTranslated by Google
Response from Property: Thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who are always paying attention to us. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay. Warmth is the most sincere gift from every De Rucci Hotel staff to you. Here, we will, as always, welcome you back with a cordial smile. Thank you!