Hotels near Ralphs, Chula Vista

Stayed here for 1 night, and woke up at 5am to dirty water leaking from the ceiling!!! Called front desk, and they told me there was nothing they could do since it was early in the morning. Eventually had a person come look at the leak, and immediately he said it was a huge issue. All of our belongings on the floor were water damaged! All the front desk could do was give me a bucket to catch the water and extra towels to soak up the water. 1 hour later, they were able to move us to another room that smelled of cigarettes!! Eventually, I was able to speak to the manager and he said he could offer us a 10% discount and that he would not charge us for the other room we were moved to. Are you kidding me? That 10% ($10 USD) isn't even enough to cover my items that were damaged in the process! Stay away unless you are looking for bad management, leaking ceilings, and inconsiderate customer service.

The location is a bit off, about 10 miles to attractions or outlets. The sound insulation was a bit poor, and the sound of the conversation next door could be heard. Fortunately, the residents next door are very self-disciplined and do not speak loudly at night. The service attitude of the hotel is very good and the facilities are perfect. There are restaurants around and IN-OUT (the hottest burger) not far away. There is also a bus center in 8 minutes walk, 2.5 knife can be done to the aircraft carrier museum.

Rated s 5. Shaq along with the other employees have exemplary customer service. The grounds are well as maintained. Shaq went above and beyond to show true compassion and customer service. This was true for all employees. I will be back. It was home away from home.

This hostel is CLASSY just as the name implies. The living space is huge, clean and awesome and filled with amenities like desks to work at with USB ports, sofas, benches, pool table, multiple TVs, etc. The kitchen is complete with FREEZER too (I was able to enjoy ice cream during my 5 night stay). I met a lot of cool people during my 5 night stay. There was coffee either always made or you can make a batch easily since all supplies were provided. The place was VERY bike friendly - I was able to leave my bike each night and not have to worry about it getting stolen from the outside. Bathrooms and the whole place is kept very clean. Staff is helpful and does a great job in maintaining the place. Carlos was particularly great - he shared a lot of empandas with me - he was very friendly. Fresh towels always available. The sleeping quarters were comfortable, spacious, quiet, etc ... This place is a secret gem - an awesome find. Con: When walking from the trolley station (2 blocks away) you do have to walk by some homeless people. Just be prepared for this. Con: Coffee creamer provided is french vanilla - it messed up the taste of coffee for me. I wish they provided original creamer (no flavor).

Friendly and efficient check-in that included complimentary water bottles. Our balcony room on the 12th floor was on a corner, so we had views of the harbor, Coronado Island & bridge and Petco Park. We attended 2 games (Go Giants!) and appreciated our own special entrance, via the hotel sky bridge. It was so nice to just walk back to our room after the game. We easily walked to several restaurants and the Shout! House. The room was extremely clean and nicely decorated. The bed, pillows and linens were the most comfortable of a hotel bed we have experienced. There was one USB port and several plug ins. The Wi-fi, in-room coffee maker, security safe, refrigerator and blackout curtains were greatly appreciated. The closet was large, with hangers and two suitcase stands, so our room could stay tidy. We received drink vouchers for the bar on the 1st floor and imbibed before one of the ballgames. The balcony has sliding doors and brought in the fresh air. There was not too much street noise when sleeping. As soon as the sun comes up, the light rail trains, sirens, horns and loud engines can be heard. We didn't experience any noise from neighboring rooms. I think this was the first trip, ever, that there were no slamming doors, loud hallway talkers or running children. The bathroom was probably the oddest we have experienced. Extremely clean and updated, but the double sliding shutter doors were very bulky and noisy. Maybe some WD-40 on the tracks would help. There are decorative shutter ”windows” that did nothing to disguise sounds and smells. No sign of a fan, so we opened the balcony doors when in the room. Not a deal breaker, just a uniquely odd set up.

Family hotel, convenient transportation, room is too small. There is no place to put a few boxes, the shower room is too small to be separated from wet and dry.

Very old hotel with dated rooms. The rooms are not good. I had to shift three times, and the front office staff handled the passport carelessly. Won't stay in this property again as I was not impressed with the room quality. Housekeeping is only available every three days—no staff to help to shift the luggage from room to room when I was moved. I booked a bay view room with a balcony, but they provided the first room, which has smelly rooms and no working aircon. Moved to another room without a bay view and, after a night, moved to another room on the eighth floor with a semi-bay view and balcony. Honestly was not impressed with the experience. No free water in the room. Wifi was not the fast.

Our experience at this hotel was great, from checkin to follow up! We only stayed one night, but all of stay, plus our hurried departure, went very smoothly. Front desk reception is very welcoming. Our room was OK - I believe this is an older hotel, because the bathrooms are tiny. The room was impeccably clean. On our departure morning, we arrived at the restaurant and were greeted by Alice. She told us the price of the buffet breakfast was $20. per person, but asked if we were Marriott members. She took the time to go to the desk and check our status, and returned to tell us that our breakfast buffet was free. (Don't miss being greeted by Alice!). The buffet was much better than those you might experience at other hotel chains, and service was excellent - Alice was overseeing. We left in a rush, and I realized when we got to the airport that I had left my sweater. I called when we returned home and talked to Midge at Reception. Midge immediately put me on hold, and returned to say she had found the sweater and would mail it back to me. (Thanks to executive housekeeper Carina). We also received a personal email from Julie after our return, thanking us for staying with them. This hotel is just off a very busy Interstate, but is a real oasis. Again, the reception staff was most helpful to recommend restaurants nearby. You will feel like a very special person at the hands of the Sheraton staff.

It was our 30 year anniversary . We wanted to walk down memory lane . Doubletree Hilton was the perfect place to do so . The trolley is like 100 ft from the hotel , wow !!!! We were there for 4 days and we only spent $12 dollars on transportation the whole time . We went to the seaport village , old San Diego village , San Diego zoo , little Italy , the can even take you near to the gondola rides . This hotel is pet , kid , business , couple friendly . Restaurants , FedEx , food stores , right outside . Indoor outdoor pool , gym , jacuzzi , Starbucks . Isabella is an awesome receptionist !!! Knowledgeable , friendly . This hotel is carefully paced to give you the best indulgence of the area . Great job guys !!!!