Qiandao Hu Longting Hotel Reviews

Response from Property: Dear guest, thank you very much for your review of our hotel. We are glad that you have given good comments on our location, room, service and breakfast. At the same time, we also attach great importance to the questions you raised. First of all, we would like to apologize for the problem that you do not have a refrigerator in the room. This is our negligence. We will arrange to put the refrigerator back in the room as soon as possible to ensure that your next stay experience is more perfect. Secondly, we are also very grateful for your suggestions on our breakfast. We will seriously consider your opinions, continuously improve our services, and provide you with a better breakfast experience. Finally, we are very grateful for your support and trust in our hotel. We will continue to work hard to provide you with a more comfortable, convenient and warm accommodation experience. If you have any needs, we are always at your service. Looking forward to your next visit!

Response from Property: Thank you very much for your warm praise and for visiting again! We are delighted to hear that you are satisfied with the cleanliness of the hotel's rooms, the richness of the breakfast and the service of the staff. Your affirmation is the driving force for us to continuously pursue excellent service. We look forward to creating unforgettable and wonderful memories for you again in the near future. Thank you again for your trust and support. Your satisfaction is always our highest pursuit!

Response from Property: Dear guest, we are very sorry to hear that your experience in our hotel was far from the level of service that should be provided. Your feedback is extremely important to us. We have immediately launched an investigation and taken action. We would like to express our deepest apologies to you again and hope that you can give us another chance. We are committed to providing you with a five-star service experience. Thank you very much for your valuable comments and support to our hotel.

Response from Property: Thank you very much for your affirmation! If you have any further requests or suggestions, please let us know and we will improve it immediately. Thank you again for your choice and praise, and we look forward to your next visit!

Response from Property: Thank you for your valuable review. We are glad that you are satisfied with our scenery and breakfast! If there are any other services or facilities that need to be enhanced or improved, your feedback is very important to us. Your support is our motivation and we look forward to the opportunity to provide you with a more perfect accommodation experience. Thank you for your recommendation. We will prepare a more special surprise for you next time we see you!

Response from Property: Dear guest, thank you for your feedback during your stay. We are deeply sorry that your expectations were not met. We have made the following improvements in response to the issues you mentioned: 1. **Meal Service**: We will optimize the breakfast schedule to ensure uninterrupted meal enjoyment. We apologize for the inconvenience that the pork rib soup and dumplings were not provided after your first meal. . 2. **Traffic Coordination**: During the National Day, there will be a heavy flow of people and vehicles. On-site security personnel and guidance services will be added to reduce your waiting time, and we will coordinate with surrounding traffic management departments to solve congestion problems. The parking lot entrance has been upgraded with ground signs to improve guidance and ensure smooth traffic. 3. **Guest Room Facilities**: If the toilet exhauster in the room failed, emergency repairs have been arranged to ensure a comfortable and pleasant guest room environment. The problem of abnormal noise in the air conditioner has been investigated, and we will perform regular equipment maintenance to reduce the possibility of noise in the future. 4. **Disposable items**: According to the "Zhejiang Province Domestic Waste Management Regulations", disposable items are not provided proactively. If necessary, contact the hotel and they will be provided to you. Thank you again for your attention and opinions. Your feedback is an important basis for us to continuously improve and enhance our services. We deeply regret that we have not been able to consistently provide a high-quality service experience. We hope that you will give us a chance to improve and serve you again in the future. We look forward to your next visit, when we will provide you with a better accommodation experience.

Response from Property: Dear guest, thank you very much for your affirmation and recommendation. We sincerely thank you for your recognition of Xiao Xue and our hotel. Your satisfaction is our unremitting goal. In response to your feedback about the spacious rooms and rich breakfast, we will continue to optimize to ensure that we provide you with a more comfortable accommodation experience. Regarding Xiao Xue you mentioned, we have conveyed your positive comments to her and we are very proud of her dedication and hard work. If you have any questions or need any changes, please feel free to contact our support team. Thank you again for your choice and feedback, and we look forward to your next visit.

Response from Property: Dear guest, we are deeply sorry that we were unable to perfectly meet all your expectations and sincerely apologize for the problems that occurred. Regarding the sanitation of the room and the aging of the supporting facilities, we have immediately followed up and strengthened daily cleaning and equipment maintenance. Carpet cleaning is already being arranged in an effort to improve your comfort. Your valuable opinions will guide us to continuously optimize our facilities and services to ensure a higher quality accommodation experience in the future. We apologize again and look forward to having the opportunity to serve you more satisfactorily.

Response from Property: Thank you very much for your affirmation! If you have any further requests or suggestions, please let us know and we will improve it immediately. Thank you again for your choice and praise, and we look forward to your next visit!

Response from Property: Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback. First of all, we are deeply sorry for the problems you encountered during your stay in the hotel. Our service did not meet your expectations and caused you inconvenience and trouble. We are deeply sorry. Regarding the bed problem you mentioned, we deeply reflected on it and changed the size notes of the beds in various channels in a timely manner. We are deeply sorry for the great inconvenience and trouble you have caused. We have made rectifications to ensure that similar problems will not occur in the future. Regarding the problem you mentioned that the window of the room is blocked by the terrace, we are also deeply sorry. This is a design problem of our hotel. We will make improvements in future decoration to ensure that guests can better enjoy the beautiful scenery. Thank you again for your feedback. We will take your opinions and suggestions seriously, continuously improve our services, and provide you with a better accommodation experience. Looking forward to your visit again!

Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and sharing your stay experience. We are very sorry that you found your headphones left in the room after leaving the hotel. We have tried our best to find them, but unfortunately we could not find them. We are deeply sorry for the inconvenience and disappointment caused to you. At the same time, we will seriously consider your suggestions and try our best to provide better services to guests. Thank you again for your stay and feedback, and look forward to seeing you again.

Response from Property: Dear guest, thank you for your good comments on our hotel. We are very happy to provide you with affordable prices and high-quality services, so that you can enjoy the beautiful scenery of lakes and mountains during your stay. Our hotel is strategically located, which is convenient for your travel. At the same time, we attach great importance to humanized services and hope that every guest can feel our sincerity and care. Thank you again for your visit and look forward to meeting you next time.

Response from Property: Dear customer, thank you very much for your comments and support for our hotel. We are very happy to provide you with a comfortable accommodation experience and let you spend this trip with satisfaction. We have always been committed to providing guests with high-quality services and comfortable accommodation. Your satisfaction is our greatest motivation. At the same time, we are also very grateful for your affirmation of our employees. We will continue to work hard to improve the quality of service and provide better services to every guest. Looking forward to your next visit, thank you again for your support!