Jingfeng Township, 1609-1Hecheng Road, Chun'an, Zhejiang, ChinaView Hotel Details
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Yuandao international qiandao lake Guest Reviews
4.7/5
Outstanding
710 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(710)
Positive reviews(699)
Reviews with photos/video(379)
Classy environment(233)
Great swimming pool(111)
Perfect for kids(59)
Tasty food(51)
Offers pick-up/drop-offs(29)
Secluded lake view(9)
Clean pool(6)
Has facilities for children(5)
Negative reviews(11)
Astrid
Guestroom - Courtyard-View (Double Bed) (Pool)
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Beautiful hotel and location, friendly staff. Simple, but good Chinese breakfast
Response from Property: 您好!感謝您選擇我們酒店並給予我們寶貴的評價。我們十分重視您的反饋,並會繼續努力保持高標準的服務質量。希望下次您來訪時,我們仍能成為您理想的下榻之選。期待再次歡迎您光臨!
Guest User
Villa Twin Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
A little slice of Mountain peace! I feel rejuvenated with the calm and authentic vibes of the Yuandao hotel surrounded by a lake with a story of ancient times in China. ;)
Response from Property: 您好!首先感謝您給予我們如此高的評價,這對於我們來説是非常寶貴的反饋。很高興能夠為您服務,並且讓您在千島湖原島祕境酒店度過了愉快的時光。我們將繼續努力,確保每一位客人都能享受到最優質的服務。期待着您下次光臨,再次感謝您的支持與厚愛!
Kevin D
Peaceful Double Bed Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
An amazing hotel. Friendly and attentive staff. Beautiful views. The pool is huge and spotless! So peaceful and quiet. Great Chinese dinner, with local specialties available. No western food. However, a real gem, highly recommend it.
Response from Property: 您好!非常感謝您抽出寶貴的時間在百忙之中給予我們如此正面的評價。我們很高興能為您帶來滿意的入住體驗,特別是您對我們工作人員的熱情服務表示讚賞,這讓我們感到十分榮幸。您的滿意是對我們最大的鼓勵和支持。未來,我們將繼續努力提升服務質量,爭取為您提供更加優質的服務。
Guest User
Peaceful Double Bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Relaxing and peaceful place. Really enjoyed the stay.
The staff was amazing and always here to help. They do not speak English but it wasn’t a problem at all. rooms, swimming pool and public areas are clean.
We had a really good time.
Thank you and a special thanks to the lovely staff.
Response from Property: I'm glad that our hotel can leave a good memory on your trip. Thank you again for your recognition of our service. Welcome to visit again.
Dorota
Guestroom - Courtyard-View (Double Bed) (Pool)
Stayed in Jul 2023
Couples
17 review
5.0/5
Outstanding
Posted on Sep 6, 2023
A very nice hotel in peaceful surroundings. It has great facilities, especially the swimming pool. The rooms are specious and clean. The restaurant offers fresh and seasonal fruits and vegetables. A perfect place for a long weekend!
Response from Property: 一盞茶的清香🍵,純凈淡雅,回味綿長;一抹微笑😊,好似暖陽☀️,温暖着每一個人的心!願您開心每一天!
AndyM8
Guestroom - Pool-View (Double bed)
Stayed in Mar 2022
Couples
24 review
4.5/5
Great
Posted on May 4, 2022
Great calm location and nicely designed hotel. Decent swimming pool with good breakfast. Rooms are a bit noisy (depending on neighbors)
Response from Property: 感謝點評,歡迎再次入住
enricone
Queen Room With Lake View
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Very nice peaceful spot in the nature!
Response from Property: Love in the thousand islands lake scenery, quiet enjoy the original island grass and trees! Thank you for the five-star praise, I wish you a happy life!
Guest User
Peaceful Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The decoration of the hotel is very nice and Chinese style. The service attitude of the hotel staff is also very good. I am very satisfied. If I have the opportunity to come to Qiandao Lake next time, I will choose it again. I highly recommend it and give it a thumbs up!
Original TextTranslated by Google
Response from Property: 您好,非常高興我們的服務能夠得到您的好評,酒店內部還有很多十分出片的打卡點哦,期待的您的下次光臨!
Guest User
Peaceful Twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel is decorated in log style. It is very cozy when you enter the hotel. The photos are also very good. The original photos are very good. The front desk staff are very enthusiastic. I will come again next time~
Original TextTranslated by Google
Response from Property: 您好,非常高興您能喜歡我們的酒店風格,我們酒店屬於療愈型酒店,下次可以來體驗一下我們的頌缽療愈項目哦,也可以夏天試試我們的户外泳池哦!
Mubaixiansheng
Peaceful Twin Room
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The location is quiet and pure, with a lake bay. The hotel environment is peaceful and comfortable. It is based on the theme of Zen meditation, creating a sense of mystery while being very humane, which is reflected in its thoughtful butler service. It takes care of every aspect of the guest's living experience and also carries out healing, Zen meditation, copying scriptures and other meditation activities. It is worth mentioning that the hotel butler Xiao Deng is very enthusiastic. He leads guests to visit and introduce the hotel environment, and actively meets the individual needs of guests in terms of accommodation and dining, truly interpreting the service experience of being at home. Moreover, this is a hotel with a state-owned enterprise background. From design to service, it is remarkable. It is worth planting grass and staying again
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您抽出寶貴的時間來分享您的入住體驗!我們很高興得知您對我們的服務感到滿意。您的肯定對我們來説是最大的鼓勵,我們會繼續努力保持高標準的服務質量。希望不久的將來能再次歡迎您光臨千島湖原島祕境酒店,享受更加美好的時光!祝您生活愉快!
Guest User
Elegant 2-bed Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 8, 2024
The hotel environment is very good, the facilities are also very good, the swimming pool is very beautiful, although the breakfast variety is not very large, but the taste is very good! The room has a little flaw. There are cracks in the middle of some wooden floors during the decoration, which should be repaired. The cracks in the corners are also large.
Original TextTranslated by Google
Response from Property: Thank you for staying at Qiandao Lake Original Island Secret Hotel. We regret that we did not receive your five-star praise. We have also received your questions. We will work harder in the future and look forward to giving you a better stay experience~
Anonymous User
Zen Room - Lake-View (Double bed)
Stayed in Sep 2024
Family
5 review
4.8/5
Amazing
Posted on Oct 7, 2024
The overall environment and the view in the room are great, satisfying the experience of having mountains and water. I especially like the breakfast, which is ranked in the top three in the hotel breakfast experience, no repetition, and the taste is also very good.
Original TextTranslated by Google
6/8
Response from Property: 感謝您入住千島湖原島祕境酒店,很遺憾沒有得到您的五星好評,接下來我們也會更加努力,期待能讓您有個更加美好的入住體驗~
Guest User
Octonauts Theme Family Room
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel is very good. The price during the National Day holiday is not much higher than usual, which is very reasonable. The terrace of the Octonauts room is quite large, with beautiful scenery and a swing. You can swing and watch the stars at night. The swimming pool cannot be used because of the cold weather. The hotel arranged several small boats for everyone to play, which is very considerate. The lighting at night is also very good. The buffet breakfast is not very varied, but it is definitely enough and tastes good. There are several spots where you can take photos and check in. A family of seven came here, and the family members were very satisfied and said they would stay again next time.
Original TextTranslated by Google
6/8
Response from Property: 感謝您選擇千島湖原島祕境酒店作為您和家人的旅行目的地。我們很高興能夠為您的假期增添一份美好回憶。特別感謝您對我們娛樂設施的認可,這是對我們不斷改進服務質量的一種鼓勵。我們期待着未來有機會再次為您及家人提供服務!
Guest User
Deluxe Garden-view Suite
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 10, 2024
It was my first time staying in such a beautiful hotel. There were many places to check in and take photos in the swimming pool. The room was also very cozy. The hotel's housekeeper Xiao Deng was very enthusiastic and thoughtful. The stay experience was perfect. I will bring my children here to play next time.
Original TextTranslated by Google
Response from Property: 您好!非常感謝您抽出寶貴的時間在百忙之中給予我們如此正面的評價。我們很高興能為您帶來滿意的入住體驗,特別是您對我們工作人員的熱情服務表示讚賞,這讓我們感到十分榮幸。您的滿意是對我們最大的鼓勵和支持。未來,我們將繼續努力提升服務質量,爭取為您提供更加優質的服務。
Huanghuangzhangzhangzhu
Queen Room With Lake View
Stayed in Sep 2024
Couples
23 review
3.0/5
Posted on Oct 5, 2024
At first it was different from the photos on the platform, and then they said it was a free upgrade but actually the price was the same. Then the next morning, I found another man standing in my own yard. When I opened the curtains, I found that I could just step into the yard at the door. I didn't know if that resident seemed to have come with someone else, and then they used my yard as their meeting passage, walking back and forth. If they were in the same hotel, they should have arranged adjacent rooms, and there should have been a sign saying "private trespassing" at the door. If there is nothing, there will be a privacy crisis!
Original TextTranslated by Google
Response from Property: Thank you for staying at Qiandao Lake Original Island Secret Hotel. I am sorry that I did not give you a perfect stay experience. Regarding the issue you mentioned that the room does not have a bathtub, the room type you booked is a villa lake view king bed room. The room on the first floor does not have a bathtub, but the room on the second floor has a bathtub. We have displayed photos of both rooms on the platform. , you can view it again. Regarding the swimming pool access issue, we will strengthen management and provide reminders to promptly discourage guests from climbing over the fence to protect the privacy of others. Finally, thank you again for your valuable comments. I hope I can give you a wonderful stay experience next time.