Hotels near Granada Waterfall Ciater, Ciater

The hotel is clean, the breakfast is complete, there is a kids corner and for children's food there are Yupi candies, donuts, marshmallows. My child likes it. The swimming pool is large, clean and there is a hot tub. There are houses for rabbits and deer. Children's play area. Friendly service. Highly recommended.

Location is great just in the heart of Lembang and easy to locate with google maps. Not in main street so the hustle and bustle of traffic will not disturb you. The property is like a big modern house. Looks new and properly maintained. Car and motor parkings are available for free. They even give 15 mins free use of motorcycle. We are a family of 7 so we rented a deluxe triplet and a deluxe with extra bed requested when checked in. Both rooms are on 2nd floor, really nice, exactly as their photos. Clean, comfortable, big enough. Our rooms don't have AC but Lembang is cold enough, no need AC. Cable tv has most international channels we need. They don't provide breakfast but instant cereals, instant noodles and bottled water are provided for free. On 1st floor you can use their pantry. The deluxe room's bathroom is very small but the deluxe triplet's have bigger and nicer bathroom. Hot water works just perfect. Just a small detail but quite important - no clothes hanger in bathroom, made us difficult to change after shower. I personally don't like the furry blanket as it made me itchy. Last but not least, the staff are polite and helpful. We really enjoy our stay and will definitely come back!

The condition of the villa is very good. Villa with a minimalist Japanese-style house design and very cool air. Service and service is very good. Receptionist (Mba Wina & Alfitri) very helpful and friendly. Disadvantages: - the facilities around the villa are less ok, like not too well maintained - The swimming pool is only for children and the water is really cold and not clean - the bathroom door was broken 2x and it locked itself and couldn't be opened (but the staff immediately fixed it) Overall quite satisfied because the villa is ok, friendly staff But the facilities around the villa are not OK and complete. It would be better if there was a pool with warm water or a playground for children to play

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

Stayed in this hotel for 3 days on a business trip to Bandung and my tastebuds were really entertained by the local cuisines that served on the restaurants during meal time (luncheons and dinners). Checkins by the F.O team were so easy and prompt, the staffs on the HK dept are so responsive and quick for special requests (my roomate asked for an additional slippers since it was found only one at each rooms, we are doing double occupancy so we shared the room together). And it's fascinating how the HK staffs are always smiling when we passed them by even i know they are tired :) Pak Entis, Pak Dadan, Teh Lina, Teh Rini are one of their best squad! The Restaurant team are always helpful, they are so responsive on any clear ups and always spread their smiles when serving us within the dining time. Pak Sofi (The Food and Beverage Manager) and his team really bring the service quality to the next level :) The Chef personally came to me and asked whether the food is ok? I told Pak Memet (The Executive Chef) that the foods are extraordinary delicious! Each and everyday menus are so surprisingly expected, my personal notes on the buffet menus are : Sop Iga, Rawon, Kari, and Nasi Goreng Ikan Asin. And they had also a special live corner for specialty dish like baso and mie kocok, or mie tektek or karedok attended by the friendly magnificent trainees : Salma, Linda, and there is also Ira (Special for Ira, she's initiatively refilling the lovely buffet dishes almost anytime, cool!) Meeting room is spacious and private, we had coffee breaks below our meeting room, it's a semi outdoor pateo where we can smell the breeze of the upper side area of Bandung. Just Lovely! Room are eclectic and spacious, there was a li'l hummingbird entered my room from the window on the dawn, and it surely add a natural feelings of the surroundings. They had a long swimming pool, kids pool, kids activity area, and a proper gym on the 2nd level. Well overall, i love how the hospitality flows on their staff's bloodstreams, Great Job Gumilang Regency Team! Keep up the good work and can't wait to go back there whenever possible!

The hotel very in good conditions in the middle on pandemic. Great social distancing. We've got surprise fr the hotel becouse we are in the honeymoon occasion. Our room fill with decor and we've got doll bear and slice cake. Very surprisingly. Thanks GH Universal Hotel

we would like to extends our thanks to # Mr. Hadi the Front office manager for his hospitality, provide us great view of room with all our preferences and late checkout 13.00. # Mr. Devi the manager on duty for the fast response solved AC room problems. # last but not least Chef Walijan for Provide our good breakfast even its serve to the room (no buffet during pandemic). Overall this hotel its good choice for escape from your daily routine. God bless and success for you Guy's.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

This hotel has great potential to be a highly recommended hotel, but fell short on few crucial things. The location is great, good looking exterior, and the room is well designed too! But unfortunately seems this hotel is not well maintained. Maybe because of COVID. But should not be an excuse, tho. Let start with some positives: 1. Room is spacious, good looking design 2. Great location 3. Nice exterior design 4. Decent food During our stay, we found several issues: 1. The room wasn’t exactly the best smelling room we’ve been. Moreover, definitely need so many cleaning such as on the curtain and the bed headboard. 2. The restaurant only open until around 8. We could not even get a plate and a set of cutlery at night. 3. The pillows are rather bad for a 3-star hotel. 4. the wi-fi is terrible. Disconnected every 5 minutes with bare minimum speed. 5. The receptionist wasn’t exactly at their post everytime (sometimes no one is there) This hotel shows sign of its glory years but obviously the COVID didn’t help in its maintenance and management. Not sure whether we would be back here again, but if something drastic is done, we would love to stay here again.