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An extremely unique place that I don’t even know who to recommend. 1. The hotel is very uncomfortable, cold and deserted (not because it is located in the desert, but because of its contents). It feels like they planned something bigger there, but didn’t finish it. The staff is unfriendly, you don't feel welcome. In general, the concept of hospitality is not visible there. You know, usually as soon as you cross the threshold of a hotel, you are enveloped by the warmth and cordiality of the entire staff, as if you are being transferred from service to service gently and carefully, like the closest person. There is a completely different atmosphere here. There is no normal interaction with the guest, no one introduces themselves, the introduction to the hotel is superficial, everything looks as if they are doing you a favor. 2. Strange food concept. You can order room service at any time, but the restaurant is open by the hour. I don’t like to eat in my room and was hungry when we arrived, but we had to wait for the restaurant to open in the evening. By the way, the food was very tasty, this is one of the few advantages of this place. 3. Terrible audibility in the rooms. You won't have any rest if you're unlucky with your neighbors. You can hear everything, telephone calls, and the entertainment of people who miss each other. Here the question, of course, once again goes to the staff. Why put people in a connection in a completely empty hotel? There are 10 rooms of this category, 5 in one building, 5 in another, there are no more guests, and you are staying in the connection. Strange policy. In general, it doesn’t even smell like retreat or vacation there. If you are not satisfied with something, then you will not receive any action other than an apology. The obvious advantages, I repeat, are delicious food in the restaurant and a pleasant, warm indoor pool.

WOW: For the Location WOW: For the Staff & Service WOW : For the Food and Beverages We have just returned from Al Maha, and it was heaven in the desert, a truly magical place. The level of attention to detail was exceptional, but the staff were the elements that made our stay utterly incredible. All members of staff were attentive and had a real sense of pride in their work, and even appeared one step ahead of what we required or even realised what we needed! The accommodation was, scenic , tranquil, and extremely private, superb. We would like to say a special thank you to the Chef’s and Kitchen Staff who not only created the most delicious and delightful cuisine, but also provided the best ever Gluten Free bread and pastries. This vacation was above and beyond our expectations and we would have no hesitation in recommending this surreal place in the desert.

We really had the best time in Moon retreat, it was our first time and definitely not the last. :) This glamping experience in this hotel was one of the best memories we have had so far. my kids were so delighted to experience the private plunge-pool. the ameneties were beyond to our exceptions, The reception was very friendly and the whole staff. we arrived early thou had the chance to check in 30minutes earlier than expected although there were fully booked. the location was sooo amazing. from the star gazing at night and movie night with the kids, the hotel arranged a hot chocolate and bonfire for the guests whilst watching and the very cosy set up under the stars were a plus almost slept outside thou... The next morning we had a very beautiful sunrise next to our tent, the mountains view and the landscape were so amazing. the tranquility and the nature, we went for a walk with my kids. and to be honest this place was an absolute retreat. Never had such an amazing feeling about Sharjah because it was our very first visit and we have never regret it. there were beautiful camping sites too. :) I really love the place, i hope the management and the team will keep it up. cant wait for our next stay in winter perhaps.