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Apologies for repeating the WelshGirlCardiff review from Aug 2022 - but she is spot on! Hawksbill is a 3-star resort and does not pretend to be a 5-star 'Sandals' resort with regimentally lined beach umbrellas hiding the natural beauty of the Caribbean coastline. The four beaches each offer something slightly different from easy swimming areas, to rocky snorkelling opportunities and the beautiful clothing optional Eden beach. The latter is the longest and less than ten people on the beach at any one time. A water was available from the cooler brought down from the resort. The food variety was fine and plenty of it, with catering and table staff friendly and accommodating. The requirement to book you evening meal preference was no issue with no strict enforcement, probably just an efficient way of gauging the cooking requirements for the evening. Vegetarians may feel aggrieved at the choice but for us this was not an issue! Caribbean flavours served throughout the day with the bars serving a variety of local cocktails along with the more familiar ones. All served with smiles and friendliness. The little Sugar Mill shop in an old Martello Tower on the resort sold tobacco, drink and souvenirs with a lovely helpful lady always chatting away and cheerful. Natural beauty oozes through the resort with goats roaming, pigs visiting the beach to cool down, the occasional mongoose scampering around, ducks scavenging with a variety of birds providing birdsong and occasionally raiding the sugar sachets in the rooms if you left the door open! The two cats collectively having 7 and a half legs, know how to cajole guests for some nibbles. There are many reviews pointing out specific issues they had with the resort: Paul M - You have to pay for water?? If you have a bottle there is free water from water coolers around the resort. Chervil R - Slow WIFI? It worked, but you have Caribbean beaches, azure blue sea and sunshine is this really an issue? Comments about staff being rude and unhelpful must have been visiting a different place! We booked the all-inclusive 14 day break through a British Airways package. Airport taxi transfer was efficient with a guided tour all the way to the resort. Welcome at the resort was friendly, informative and we were escorted to our beach front bungalow. 12 steps to the beach, 18 steps to the sea. Yes, the rooms were a little tired and the resort was closing for 5 months for a refurbishment, but did it matter. No, not one bit.

Hats off to Ms. Lesa Abbott and her friendly, attentive staff. I felt so welcomed and was over the moon with the level of customer service offered. No request or detail was too much. Taxi's were always there when I needed them, reservations made, in-house meals arranged and all my questions answered in detail. Ms. Abbott always had a moment for a friendly hello and the staff of the breakfast buffet was helpful as well. I truly felt like I was part of The Heritage House family.

Small development of apartments on the beach with a quiet pool area, all beautifully maintained. The apartment was well equipped with large fridge/freezer, 2-plate job, microwave and grill/oven. Efficient air con and ceiling fans, very comfortable bed, ample hot water, great shower, plenty of clothes hangars. The grounds are treated for mosquitos each week. All of the staff were absolutely wonderful and went out of their way to ensure our stay was enjoyable - our luggage was lost - Reception staff making regular calls to the airport for us and housekeepers left wine and flowers in our room with a lovely card saying how sorry the team were about us not having any of our personal items. We will definitely return to this ‘home from home’. The staff are the most caring we’ve encountered anywhere in the Caribbean.