Search Best Hotels in Rinas

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.

The hotel is located approximately 300 m walking distance from the airport. I had a Superior room on the fourth floor. The slow elevator only took you up to the third floor. The room was in poor condition, poorly equipped and had seen its best days. Poor soundproofing in the room. The shower in the washroom was broken and the water was cool. I ordered a phone wake-up call because I had an early morning flight. Nobody called. The hotel did not accept payment in euros with a Visa card, so I had to pay in cash. I booked the room in euros. I did not receive a receipt when requested. Took a while to find a reservation. Bad customer service. Maybe you can stay one night. ​

We selected this hotel for its proximity to the airport. It was a quick 10 minute walk from the airport. The staff was friendly. After 24 hours in transit we were looking forward to a hot shower. No disappointment here. The shower was hot. The rooms were bright and clean. We enjoyed a cold local beer in the cafe. The breakfast buffet included a great variety of cheese , meat, fruit and breads. Lots to choose from. The only downside was the night time traffic noise but it doesn’t matter where you are close to the airport, you will encounter this. I highly recommend this hotel

The room was clean and the staff was responsible. They printed my boarding pass for free and arranged free airport drop-off! Breakfast is also delicious😋

Holiday Hotel near Tirana Airport offers an exceptional stay with its convenient location just minutes from the terminal. Guests appreciate the modern, well-maintained rooms and the friendly, efficient staff. The hotel’s amenities, including a free shuttle service, complimentary breakfast, and high-speed internet, enhance the overall experience. For travelers seeking the ultimate in convenience and comfort before or after a flight, this hotel truly stands out.

The hotel was great. Close to the aiport, superb pool and restaurant. Amazing room, the staff were very helpful and even transferred me for my early flight. Having worked in the hospitality industry for 6 years I was immensely impressed by the professionalism and upgrade they offered me. I wish I had a chance to stay with them longer. 10/10 would recommend, well worth it!

From the moment of the welcome till the last momment it was great. Services, food bell boys. A very good expirience for my 34 pax group. It is not so easy to make a israely group happy but hotel te stela have done it, big time.

We had a wonderful staying at Troci Hotel! Everything was beyond perfect. Rooms were really clean and supplied with everything that was needed. Also, the hotel staff were so so polite and helped us with everything we’ve asked for. 5 stars also for the manager of the hotel, he was very hospitable and made our trip much more enjoyable by offering us tips on what to visit and best restaurants and even helped us with the transportation to Tirana. For sure we will return here!