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This is a well maintained , modern and clean place to stay , with great staff, who were friendly and helpful . Our suite was well equipped , quiet , clean and comfortable . A nice kitchen , 2 TV’s and 2 bathrooms . Comfortable lounge area , a roomy balcony with great views . (Was cold so we did not spend much time out there !) The pool and spa look great - did not use them , was cold and we were busy . Car parking is secure and it was easy to get to our room via the lift . Well placed , close to Box Hill facilities . We were pleasantly surprised at how quiet it was . We will be back !

This property definitely has some positives. The price is cheap for an apartment and it's very close to Box Hill Central and pretty close to Box Hill Hospital. The staff were able to get us in to our room early which was also very handy. The negatives, the amenities feel cheap, the double bed was made up of 2 single mattresses pushed together, and the mattresses were very thin. The couch was the same it just felt cheap and poor quality. The other negative with this property was the odor in the corridor which smelt like a mixture of cigarettes and stale cooking smells, although within the apartment we were in there was no odor so that was a positive. If you need somewhere for a short stay in and around Box Hill this property is quite ok, but be realistic about what you are expecting at the price point

The room is clean and tidy. I went to Melbourne to accompany my child to study for a month. The Chen is next to Boxhill Central, with an excellent location and convenient transportation. The room is big enough, and the hotel facilities are also complete. It is rare to have a 24-hour front desk service, but I think the hotel parking is a bit expensive, which is not very friendly to travelers.

I am Chinese. I have stayed at this hotel many times. The first time I feel it is acceptable. Now I feel worse and worse, but the location is better. The service can only be improved. There is no hot water in the bath, and the air conditioner is noisy. There is no spare pillow in the room, the sofa collapses, just the TV can meet the requirements. Such a room should not be offered to customers. I only stayed for one night so I didn't pursue other things. I won't stay at this hotel again.

The apartment is located in BoxHill. The room layout is good and the space is enough. It is suitable for children. You can watch YouTube on TV. The balcony is big enough and the scenery is beautiful. The front desk service is good. You can get anything you need from the front desk. The surrounding area is very convenient. It is very suitable for Chinese families, especially those with the elderly. There are many Chinese food options. There are coles and woolworths in the mall next door, as well as a large chemist. It is very suitable for buying souvenirs. It is also very fast to bring back to the apartment if you buy a lot. The mall can lead to the train station. It is very close. Although it is a little far from the city center, it is acceptable to take the train. It is mainly for the elderly. The surrounding area is convenient. The only thing is that the walkway does have a garbage smell, which deducts a little point, but it disappears when you enter the room. It is ok. I have a good impression of Melbourne.

The hotel is hygienic and convenient and well-equipped, but it is only cleaned once a week due to the epidemic situation. You can borrow a vacuum cleaner to clean it yourself. The location is near boxhill, but it takes more than 20 minutes to walk; there is a station near the door, you can take the tram to the city center; there is a parking lot, $15 a day.

I stayed in the appartments across the road for a work course. I arrived at 8am just to leave my car for the day (pre arranged) and my room was ready so I checked in. From the moment I checked in I had no issues. The lady at reception was friendly and said they upgraded me to a 2 bedroom apartment, although I was by myself I didn’t mind. Very spacious and clean. Car parking was great! Wifi was good. The bed was comfortable. The only suggestion would be a small TV in the bedroom would be good. Overall the 3 nights were great for what I needed, I would definitely stay again.

Yes, the room is a little dated but it's very well priced so not an issue. Booked the room via booking.com ... but first rang the lodge to see if they could match the rate so they'd get all the income. However, they wouldn't ... go figure. Stayed five nights at the last minute (husband suddenly in hospital). No weddings on so parking was easy. Gardens are quite lovely and at night they're very pretty with fairy lights. I was really comfortable, felt safe, had plenty of space to move and put my gear, car park right outside, quiet spot (amazingly) and good snoozy bed. Loved being able to watch TV from a sofa (rather than a bed) and I used the desk to draw or use my laptop. Also had a spacious bench to make breakfast or snacks. Getting in and out of the motel onto the main road was easy (school hols so roads are much less crowded). It's a solid half hour walk to the nearest train station and a pleasant (although somewhat noisy) stroll. There's also a bus along Middleborough Rd going to Box Hill station which would be worth looking at . However I worked out where to park close by Laburnum station without paying, so was relatively easy to get into the city and back without needing to take out a parking mortgage. Reception staff pleasant. Didn't use breakfast facilities, air conditioning or wifi, not that I was provided with a password. Every time I needed access, it was after reception closed so gave up. Definitely stay here again when we need accommodation in the east. Was very happy. Keep your expectations realistic and you'll be fine.