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"Overall, our stay at Madison Apartments was pleasant once we finally got into the room. The apartment itself was spacious, clean, and well-equipped with everything we needed — from toiletries to kitchen essentials. The A/C wasn’t working properly at the time, but it wasn’t a big issue since the weather was cool. However, the check-in process was extremely disappointing and frustrating. I had called ahead to ask if we could check in just 30 minutes early as I wasn’t feeling well and needed to rest. Upon arriving around 1:35 pm, we were told the room wasn’t ready, which I completely understood since the official check-in time was 2 pm. But when we came back at 2:40 pm, the room was ”still not ready”. The receptionist asked us to wait another 30 minutes to an hour — we ended up waiting until almost 3:30 pm, and it was still not prepared. It was honestly a terrible start to our stay — being sick, exhausted, and having nowhere to rest while continuously being told “just a little longer.” The receptionist was kind and apologetic, but it was clear she wasn’t getting any real updates from housekeeping. It felt disorganised and unprofessional for an apartment of this standard. Breakfast was another letdown for $25 per person — very basic, with no hot food. Just bread, cereal, fruit in syrup, and some bakery items. The pancakes were the only saving grace. Coffee mix wasn’t good either. Once inside, though, the apartment itself made up for it — spacious, comfortable, and had everything you could need. It’s a nice place overall, but the check-in process seriously needs improvement."

"Thr room is OK for me and the view of high level is great, u can have some great shot of Canberra at the balcony at the end. But the main entrance of the site is quite restricted coz it is only entry from Northbourne Ave, other annex parking need to through the bar gate, I have not ask the staff to know how to go through."

"The room was amazing clean and tidy stunning views from the balcony so close to the cbd 2 minute walk defiantly will be returning here again and was so peaceful and quiet"

"Kinda old worldish but not too bad.Biggest pain was the fire alarm which went off on a freezing winter morning about 7:30 am.. This by all accounts is a regular occurrence and not rectified; set off apparently by some guy smoking; 20 minutes of ******** announcements before we found out from another traveler that it was a false alarm.  Management kinda smiked sheepishlyand did bugger all. Bathroom in our room was tiny and toiletries had to be collected from the front desk. 🙄 Had to lug suitcases up and downnstairs and at the front entrance. Kinda lame. Guy working the dining room though on the breakfast shift was a bit of a diamond. After an ‘odd’ comment he myst have noticed I was unimpressed with the fire alarm ******** and went out of his way. A bottle of birthday bubbly was a classy touch by him. I’d stay there again because of him."

"The waiter's attitude was very good and the room was in good condition. But you must bring your own slippers, as the hotel does not provide them. The hotel is in a very good location, right in the city, very close to the largest shopping mall, Canberra Centre."

"Modern hotel, pretty and clean apartment with all the amenities. The extra cot for our daughter was fantastic and they even bothered to make it look like a well-made bed. When checking out at the reception our daughter received a nice backpack gift from the staff. Impressed with the hotel, definitely we will come back. Ps. If we want to be picky, I would suggest changing the robes to softer ones."

"This time, the order is more urgent, so the price is expensive. The room is big, the facilities are complete, clean and hygienic"

"Midnight Collection was in a central location where amenities is surrounded. You have pub, tram station and walking distance to civic center. The facilities is good enough to have a relax and enjoyable swimming pool and sauna room after a long day. Food wise is pretty tasty, while it may not be free flow in term of buffet style."

"Facilities: A bit on the older side, but Canberra doesn't offer a vast selection of hotels anyway. Location: Great location; most city attractions are just a few kilometers away. Service: The front desk staff were very friendly and welcoming, and they handled any issues promptly. Cleanliness: Acceptable."