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Enjoyed our two night stay and would return. Well located on Koombana Bay with a nice atmosphere from adjoining cafes, beachside activities and families relaxing and strolling around, walking distance to the town centre, the Entertainment Centre, movie theatre, bars and restaurants. It was well priced, with full breakfast included (though whether covered or requiring to be paid later as an extra ($25) was somewhat unclear in the booking process); ready access to tennis court - with racquets and balls supplied; an attractive indoor pool with generous spa and shower rooms, all nicely clean and not in high use even though the hotel was fully booked; comfortable room and bed and no problem with noise. Beware of booking an internal studio, these are very exposed to elevator and passing guest noise. The kitchenette was well equipped and included a microwave. Free wifi access provided, but fairly slow and subject to buffering. Secure underground parking beside hotel lift a bonus.

I stayed here twice this week, once for a work trip and then with family. Both times I rented a cabin with 2 bedrooms. They are well priced for the current environment, although more expensive than I’d generally expect for a cabin. Cleanliness is second to none inside the cabins and everywhere else. Gardens are immaculate as is the pool, reception area and all the roads. Kids can’t possibly get bored with a games room, bouncy pillow, swimming pool, pump track, water park, massive playgrounds and even go-karts for hire. The staff were all super amazing and friendly. They really make you feel welcome and helped with any requests we had. There is a lot to do nearby as well with the beach across the road, skate park 100m away, heaps of cafes and bars within walking distance. This really is the ideal place for a family holiday. One note though, and it isn’t the fault of the park but does need mentioning. The Corella birds are relentless. From Sunrise till the time you go out for the day….. screeching screaming and squawking pests. We could not focus on a book or a conversation. The kids hated it too and woke up too early each day. Then it’s starts again at sunset. These are a problem in many areas of WA now but I’ve not experienced it quite this bad before. Apparently the City of Bunbury is trying to tame the situation but it seems they’ve a long way to go.

We stayed in a 1 bedroom apartment on the first floor. The apartment was clean and modern with nice furnishings and the bed was comfortable. The outlook from the small balcony was nice. We had everything we needed for a comfortable stay, including kitchen utensils and cookware. It was easy to cross the road to the beach for a pleasant walk along the footpath by the bay and about 10 minutes walk to the cafes/restaurants nearby. Coles was a short drive away. The staff were very friendly and helpful before booking, when checking in, and during our stay. There were staff onsite all the time so there were no problems with noise. Highly recommended.

I've never had such shockingly neglectful service at any hotel restaurant. Anywhere in the world. The Reception and room service were great. But the level of service at the Dining Room was definitely NOT. Don't eat there. And, also, their $24 buffet breakfast is available for many outlets, just two blocks away, from about $10.00. Not a 'buffet', but a breakfast. A post on that is following. When I arrived at the Lighthouse Restaurant, named 'Basalt', I was promptly served with iced water and wine, when I served my order. But after 50 minutes, I cancelled my order and left. This kind of treatment is TOTALLY unacceptable. The Hotel charges an additional $6 for each 'room order'. In this enormous restaurant, there were just one couple at a table on the other side of the room. And a bloke behind me (who, as it happened, sent his first meal back). Shame on you, so-called 'Quality' hotel.

I was very disappointed with the hotel it was very shabby. The shower hot/cold water wasn’t able to be adjusted it was either really hot or cold not impressed. The room was next door to the housekeepers office and I could hear the phone ringing from 5.30am not impressed. Having said that the location was excellent easy to get to places on foot/car. I would not recommend this hotel to anyone.

Very good value for money hotel. We didn't actually play in Bunbury because we couldn't find a good value for money hotel in Busselton. We chose to stay here for one night. The fact proved that the decision was correct. Comfortable to recommend to the friends who take the southern line