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We had a late lunch with friends and shared a Newy pizza. It was absolutely delicious! When we placed our order it must have become lost and because our meal was arriving a little later than normal we were given free drinks all around. Both the chef and the waiter were apologetic, helpful and charming. We both would definitely recommend eating here for the delicious food, fantastic service and homely surroundings!

Went for Melbourne cup and while menu wasn’t as advertised I couldn’t fault menu or service. Service was 5 star. Food was awesome! I can’t stop talking about the friendly service though. Service wins every time for me. Would 100% go again without fail.

I'll start by saying, Thank you Rydges Newcastle - we enjoyed our stay so much. We booked 3 nights stay over the long weekend and despite having some hiccup in the room booking (which was sorted swiftly) - we loved our stay. Rooms were clean, comfortable bed and pillows. Our room overlooked the harbour and had a good view. Housekeeping service was prompt. Buffet breakfast was good though I was a little disappointed I couldn't get the pancake machine working and hence missed out on my favourite breakfast - pancake :( Our biggest disappointment was the TV - we had two in the room but neither could be used to cast from our mobile devices (Android, or iOS). It was disappointing because we can only watch free to air channels or pay a premium price for movies (around $35) - I hope this will improve in future as most hotels allows casting. The hotel had everything we needed for a comfortable stay. Things that can be improved: - Sofa bed - not very comfortable for sleeping. The blanket had dusty smell. - Pool - not heated and no shade. - Place food labels on breakfast buffet - it helps people like me to pick the right food (I don't eat beef)- example beef sausage vs chicken sausage. - Lid for take away coffee - Update Wharf Bar drink menu in the hotel website. Staff were busy but friendly. The hotel is within walking distance to many good restaurants along the waterfront. We also enjoyed the cocktail, beer and coffee from Wharf Bar. We are already looking to book our next stay here.

As per the other reviews we encountered the same problems with booking. As we were moving from Brisbane to Melbourne we only booked accommodation on the road as we felt like stopping, if I’d read these other reviews before booking I may have reconsidered! Yes these apartments are sublet so there’s no reception on site so checking in or any problems have to be phoned to their hotline. But once we got all the checkin details we needed (3 phone calls later) we checked in and got settled. The apartment was lovely, spacious and self contained so we could get a load of washing done and could’ve cooked food if we wanted. So as far as the room itself we were more than satisfied for the price. But they do need to either sort out these obvious problems or clearly advertise to customers exactly what they are getting. I also agree with the complaints about the car parking, it involved more than one phone call to book, pay for, get the access code and drive around to find a non resident car space. It’s a shame the process is such a headache as the apartments are nice. I would stay here again but be warned of the muck around that comes with it.

What a great little stay! Just because the Ibis isn’t a five star hotel, doesn’t mean they can’t have five star service! The service here is brilliant! I was passing through town for a night and booked a room at the hotel. My ‘requests’ from my online check in email were granted and I was even able to check in a couple of hours early. The rooms, in fact the property is old but that’s ok. The rooms are small but the bed was comfy and the shower was hot with excellent pressure. The wonderful lady from housekeeping even popped by to drop off a bottle of water and a chokkie brownie! How good is that! Breakfast the next morning had the basics but it was fresh and hot. Again, what more could one ask for. A great stay :)

The good : The rooms are large , spacious, and good size kitchen, and lounge and eating eras with seperate bedroom and washing facilities, so great for a longer stay as I did for 7 days. The pool and spa are a nice touch all indoors and very relaxing after a hot humid day. The rooms are very neat and tidy, starting to show their age a bit, but still very functional. The beds are a bit firm and could have the room for king size, i think the mattress could be due for a replacement. The bathrooms are aged some what with the old step into the bath to have a shower routine, thus time for a refurbishment to be carried out on those. The OK: Only one air con for the large rooms, so your bedroom can get quite hot, and my ceiling fan didn’t work, so not as comfortable as it could have been. Some of the carpets in hallways are a bit thread bear and needs replacing, and the pool area needs a repaint, but all minor issues . The bad: Seems to be a theme with quests of late, the car park, besides the fact getting into the place to do a check in is near impossible as there is no parking on the street , so park a few blocks away, walk to the entrance and get the remote to open the 30 dollar a day car parking gate, the parking is 30 dollars a day for your car to sit in the sun or rain and not get stolen on the street, so lets call the room rate +30 dollars, as there is NO WAY you would park your car on the street around the area, as its a bit seedy at night. Honestly just include it in the room rate and if you don’t park here you get a 30 dollar discount… ?? There was a time car parks for a hotel were free… I must be old school, I guess ;)

The price was reasonable and the cost performance was perfect. Great location. The room was really big.