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It says that the kitchen is actually not the kind we imagined. If you need to cook it yourself, don't go here. The service was very good. The cigarette smell was very strong in my first room. I immediately changed my phone. Breakfast is milk, bread, juice and some cereals.

Nice and peaceful location. Room was cool even though it was a very hot day so it wasn’t necessary to use aircon. Awesome mattress to sleep on - not too hard or too soft, perfect! Plenty of power points to charge devices, located at bedside as well as by dining table. Hassle-free check-in and check-out. Pokie gaming in the evening was fun. We would definitely stay here again.

I had an unpleasant time staying at the motel. The room I stayed in, the toilet cubicle had cobweb on the ceiling, the bed end sheet (I dont know what you call it) had some sort of blood stain on it, a pubic hair was found on one of the towels, stain marks were on one of the pillows, the mattress bases cover had lot of stains on it, the cup tray had lot of dust and sugar on it, lot of dead flies are inside the pamphlet rack and the gap under the shower door had lot of dirt and hairs came out when I put a little bit of water pressure on it. It was revolting, the worst of all each night was about $137. There were no room service, no one came and tidied the bed each morning and emptied the rubbish bin. On the top of that, the decor is definitely very outdated, it desperately needs a good fresh of paint. Very disappointed experience overall.

The hotel is located at the intersection, 5 minutes drive from the seaside, 3 minutes drive from the nearby supermarket, convenient shopping, we arrived at 5 pm, the old lady at the front desk was very enthusiastic, and also grabbed a handful of sugar to my daughter and gave the map to Geelong. The room has a large bed, a small bed, can accommodate three people, with a toaster, microwave, electric kettle, refrigerator, coffee, tea bags, sugar and creamer. Buffet breakfast is available. Need to pay attention, the room does not have slippers, you need to bring your own.

Arranged on the third floor, there is no elevator, it is difficult to move boxes. Convenient location. It is a good supply station to start the Great Ocean Road trip. Power off the kitchen wall as soon as the dishwasher starts

We arrived in Geelong relatively late and the front desk was already closed. However, we were contacted quickly after calling, and we were given a room and room card. The room was large and soundproofed very well. Even if it was very close to the highway, you could barely hear any noise.

Where to start with this one? I booked a twin room (1x queen and 1x single) here through Wotif.com. $181. I was flat out making the 9pm cut off for check in. The women on the reception gave me a check in form and on that I stated 3 people would be staying in the room. She said id only booked for 2 people and would have to get ”the girls” to sort that out tomorrow. We left and went on the rest of our trip and stupidly I booked it again for the way home. It was after this I noticed I had been charged $55 extra for the previous night for the extra person. On check in the 2nd time I marked 2 people staying (myself and my 6yo) as my partner had intended heading off that evening but wasn't sure as it was getting late. Thats where things went south pretty quick, the manager, probably the most abhorrent human I have ever encountered, started yelling at me from the ground whilst I was entering the 1st floor room asking how many was staying. I chose to go and have a conversation in the office instead of yelling. She said she saw on the cameras there were 3 people in the car when we got out and we had enough luggage for 3 people. Well yes, we had been on a 4 day trip. 3 of us. I informed her the 2 person thing was a Wotif default search. I simply put the dates and the town in and then choose an appropriate room for my needs. In this case it was the twin room that sleeps 3, as per the advertisement. She charged me another $55 dollars, refused a refund as per the very convenient ”no refund”. She informed me that this always happens (im not surprised). She accused me of stealing by not indicating how many people were staying there. She was abusive and basically just downright obnoxious. You cannot speak to this person, seriously, she just speaks over you at every chance. I honestly booked a room to accommodate our needs. in all my time booking hundreds of Hotels I have never encountered anything like it. Seriously guys, stay away from this place. I feel stupid falling into the same trap twice but i'd already booked it prior to looking at my credit card transaction. DO NOT STAY AT THIS PLACE, THEY DO NOT DESERVE YOUR BUSINESS!!! I feel sillier after getting home and reading the reviews, seems to be a common theme at this place. I though given the twin share room that sleeps 3 was more expensive than a queen room that i was already paying for a 3rd person. For heaven's sake just go somewhere else, this place is just disgraceful!

I booked the Novotel Geelong superior King room at $545, thinking that it would be a nice treat for my son and I, on a weekend away. The hotel is tired, and lobby is very ordinary. That however was the best part of the hotel. The room was a massive disappointment, looked onto a carpark, level 3 and terribly maintained, with filthy stained carpet. Marks on the walls, and a hole in the wall, the aircon duct was a health hazard covered in dust. They charge $40 a day parking, which on top of the price seems outrageous. Our aircon was not working, it was 27 degrees and outside a very mild 21. This wasn’t rectified, despite asking. No evidence of management overseeing running of the hotel. The staff seem overwhelmed and undertrained. The restaurant is well under standard. Decor was old and desperately in need of an upgrade. Like a run down office block. The service was terrible, staff asked twice for my room number. Ordered coffees on arrival, asked again if they were coming, then asked for take away, and they still didn’t arrive in the half in a hour we were there. I gave up waiting. Honestly the worst hotel experience I have had. For the price expectations were high. Extremely disappointing, and no idea how this place is still trading, just the location must save it.