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The staff was really nice! Room was clean and the cleaning staff was over the top perfect 👍 hotel is right by the train station and by a big shopping centre. The beer downstairs in the pub ist also great 👍

Enjoyed our stay so much - easy to check in, Manager really nice guy who recommended the best bottle of wine - very clean everywhere, spotless in fact - especially our room which was lovely, super comfortable, great parking and lovely restaurant serving the tastiest food - highly recommend, great atmosphere, would have liked to stay longer

Absolutely appalled by the state of the room we were given. Even the Budget Ibis's I've stayed at were held to a higher standard than this place. Upon entering our room we were greeted by a musty smell, which would make sense as there was mould from the top of the window to the ceiling. From there it got even better- Threadbare carpets, cobwebs, thick dust covering the tv, bed lights and headboard, filthy fridge that has obviously never been wiped out, stained linen, bathroom sink with the plug jammed so it was unusable...the list goes on! If it wasn't quite late when we arrived and we weren't leaving early in the morning I would have found alternative accommodation...even my 11yr old was disgusted and wanted to leave as it was, in her words, unsanitary! Absolute disgrace to the Ibis/Accor brand. The only positive was the free parking.

I have written in my prior stay. Thank you to staff for their assistance.Especially, Front Office. I was in a difficult personal situation. The gentleman in the office found a solution and all worked out well. Thank you again for your support. If I need to be critical, please ,look at the bath/s. Mine had the ring of a day in the dirt around the base of the bath. All other areas were above what you would expect and I will stay again. I enjoy there. It is also close to all conveniences. Train is great and quick. But thanks to office area for your support from time of Booking to last day.

Convenient transportation, Environment: Very good Service: OK Facilities: Average

The nightcap pymble hotel is a hidden treasure. When you walk through the old wooden doors, you are taken back in time to an art deco era. Great food, rooms refurbished and very comfortable and service pretty good too. David the manager is a legend and went above and beyond when my booking was mucked up. Has a bws bottle shop attached, doesn’t do breakfast but you can get a breaky pack. A top place to stay

I stayed at Seranin Gordon for a few nights, I previously stayed at Seranin Lane Cove & had such a good experience when I need a place to stay again I couldn't go past Seranin Gordon. The rooms are immaculate & brand new, the manager Patrick was very helpful and responsive. The location was amazing being so close to public transport and local shops up the road. will definitely stay again

What a wonderful find. The beds were really comfortable, the room quiet. Everywhere was very clean and the staff very helpful. The only downside is that they don’t have a restaurant for dinner but luckily we found Lachlan’s a mere 300 metres away that had a delicious menu for dinner. A mere 20 minute taxi ride to the Accor Stadium made it the ideal location for us. The breakfast dining room was well presented with a very good range of cooked and buffet food.

+Well equipped suites. Felt I was living at home in a different country. +Multiple entry parking provided and hotel is just opposite a mall. +Near to parks and the freeways - Check in time is not flexible. I landed in an early morning flight and waited nearly 6 hours. I would not mind paying a bit more like the late check out fee - Was told room service or housekeeping is only done once a week by front desk staff when I called them. So if your stay is more than 3 days, then good luck in keeping your room tidy and clean - Balcony was not so clean and saw dried up bird droppings on the glass. From the looks of it, it has been there quite sometime - Some of the utensils are not clean. For instance, I took out the knife from the drawer and it was oily and looked dirty