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Originally booked shared bathroom, because it is relatively empty, the other is in the renovation, the boss gave us a upgrade. The room was just renovated and tasted a bit. Everything else is very good. Chinese boss, Chinese communication is convenient.

We were at the Sydney Harbour National Park and went to the hotel. The front desk staff was very enthusiastic when we checked in. We told us how to go to restaurants and supermarkets nearby, but they got off work at 7 pm and used it after going out. The key opens the door. The door locks, switches and window styles in the room are very retro, the public bathroom is very clean and has no odor, and it can also be bathed inside. Although there are many other guests in the building, the room is soundproof. Foreign hotels generally do not charge a deposit. Since we had to catch the plane on the second day, we got up at 4 in the morning and put the key in the staff window when we left the store.

Pier One Sydney Harbour is a class on its own. Check-in was a breeze and our luggages were already in our room when we got there. We got the room with a view of the Sydney Harbour Bridge and it was fantastic. It wasn't a floor to ceiling window due to the design of the building, but it was still magical to see the bridge even from the king size bed. We slept and woke up to that view. The room was also spacious and could fit all three of our large, opened luggages, and had the nespresso machine, usual toiletries as well as robes and slippers. The bed and pillows were very comfortable and the room was spotless. Breakfast buffet was ample (although other hotels have more offerings during buffet breakfast) but just right for the price. The Rocks, Darling Harbour and Circular Quay are all walkable from the hotel which makes it a great base in Sydney. Pier One really made our Sydney stay more memorable.

Best view in the world , even better customer service and bar much more attentive really enjoy visiting here but feel this year it was even better just a great location , friendly staff from concierge through to the guys at the rear entrance just great

Over all excellent on most other aspects of our stay. Outstanding selection of breakfast foods and beverages. Evening meal took longer than expected due to staff shortages. My lamb evening meal was a little under cooked, but the staff member was only too happy to have that addressed.

A small private hotel in a white area, check out time at 10 o'clock, a bit regrettable. It takes a few minutes to walk to the pier. You can only take a ferry if you don’t have a car. It runs every hour at night. Opposite is City, convenient. There are no restaurants nearby. Some details in the room are not hygienic, which is a failure. Everything else is good. The owner should be a westerner, check in basically requires English information contact, self-service key picking, and there is no receptionist. This is an Australian characteristic.

The amenities and all utilities provided were very good, The rooms were clean and decent sized, Staff was cordial and helpful. The best part is its location. Close proximity to the Harbour bridge, markets, malls - everything is stone's throw away. Enjoyed my stay fully.

Great location right in the centre of The Rocks area in Sydney. Located on George St, the hotel is opposite the Overseas Cruise Terminal, surrounded by plenty of restaurants and pubs and is beside the Rocks Markets that are open on weekends. While the location is superb, sadly the hotel is very much underwhelming in comparison to what I've experienced at other Rydges properties. The hotel is old, but not in an old world style, just plain old and tired. Bed was comfortable and the rooms are very much basic. Apart from a desk and chair, there was only one other chair and no lounge in the room. As a warning to anyone who has access issue, each of the floors are on two levels and the lifts don't stop on the alternative levels so you'll need to use a flight of about 8 steps between each level. My room had the shower over the bath which was only just over 3 foot long. The shower ceiling was so long that I couldn't stand up properly and the hot water was so scolding hot (obviously no tamping valves) that with the cold water on full I only just turned the hot on otherwise it was too hot. Rooms are individually air conditioned but with ours set to 19.5° it was still really warm. The TV is so low it's near impossible to watch from the bed (remember no lounge or table to sit at) and really needs to be mounted on the wall. On a positive the staff were really good, friendly and helpful, though I was alarmed to watch the young lady checking people into the restaurant for breakfast, walk past and pick up a piece of bacon from the surface area beside the bowls and toss it back in with the other bacon and then mix it in with the rest.

This is where you want to be on Sydney Harbor. This is a fantastic hotel with rooms either overlooking the harbor or the park with the Opera House in the distance. The entrance is rather non-descript but functional. Check-in was fast and easy (although our key didn't work because the batteries in the lockset had died--it was quickly fixed). The head of housekeeping, Brooke, was very helpful and friendly. The room had a living room area, kitchen and laundry, dining area, bedroom, and bath plus a spacious balcony. The AC worked well. It was great having laundry available after having 3 weeks on the road. Breakfast was on a lower level in an area surrounded by floor to ceiling glass with a view of the harbor. You order from a menu. Check-out was a bit more complicated because we wanted to redeem some additional Accor points but the person on duty did not know how to do this. There was also the added confusion of the AU$400 that had been charged to our credit card at check-in instead of just being reserved on our card. She promised it would be resolved when the correct person came on duty that afternoon. As promised, we were contacted by phone and e-mail later that day and all was resolved. This is a fantastic hotel where we would gladly stay once again if ever in Sydney.