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I had high expectations from the price and the photos. In reality, the ”resort” is disappointing. the apartment itself was lovely and the view was nice, but the facilities are very poor. the pool, which we were really looking forward to, was murky and cloudy with cracks in the bottom. my children found it very unpleasant. it is marketed as being heated, but it was cold, I could not get in at all and the kids did not stay in long. the tennis Court and basketball ring are combined, so if people were playing tennis, the kids could not play basketball and vice versa. we hoped to use the kayaks a lot as this was a main enticement for us, but they are very expensive to use and we certainly did not get our moneys worth. it would have been great if we could have used them a lot more, but the cost is prohibitive. you cant just go for a little paddle in the morning and evening, you have to pay for 3 hours each time... and if there is no one at the reception, you cant access the vests and paddles, so you are limited to when there is someone there. it is a great shame, for the price of accommodation, and particularly with the pool being so unpleasant, the use of kayaks could have been complimentary. unfortunately we had neighbours on each night who were noisy, or smoking and drinking. the private jetties are not actually private, they are shared. the people beside us were sitting on theirs drinking and smoking and swearing which meant that we could not use ours. I had been looking forward to walking along the pictured boardwalk, but it is not very long. we decided to swim at the ”beach” at the foreshore ... it is not a very nice walk and then on arrival, it is not something that you would let your children swim in. it is not pleasant. we walked into the Main Street (the esplanade) each day, it is about a ten minute walk along the streets. there is a beach there. Raymond island is fantastic, and the bikes are terrific fun. we had hoped to hire a boat but found it difficult to organise unfortunately. Captains Cove is the most expensive place that we have ever stayed at, I wanted to splash out and stay somewhere fancy. it is not fancy. we have stayed at much better places than this, that have been a lot less money. this is not worth the amount of money that we paid. very disappointing for that price. it would not take much to improve the experience - fix up the pool, have the kayaks more accessible, have the basketball ring not on the tennis court. something to block the neighbours view onto the balcony would be nice too,

Very good location, next to the ferry pier. We took the ferry which is free of charge to the Raymond Island. Room is very spacious, the only downside is that there is no shelf to put shampoo in the shower.

Loved our time here with our motorhome last weekend. The hosts were inviting, friendly and great with the local knowledge. The park is kept in immaculate order and is very well facilitated. As for Paynesville itself, you can't go wrong with such a beautiful place.

On the island of Koala, you need to take a ferry. The latest one is 11pm, bicycles and pedestrians are free, and a car is AUD$13. The ferry takes only 5 minutes, in fact, it is a lake. Followed by Google, I found the hotel. When I opened the parking lot, I saw a group of kangaroos. The room was very big. I felt that I had upgraded the three bedrooms for free, and the hygiene was good. There are koalas on the banyan tree at the door. We found five koalas, very lucky, and there are black swan by the lake. Very quiet at night, Dad sat at the door to watch the stars, saying that he had such a beautiful night when he was a child, and he has not felt it for many years. The family likes to explain that the booking was successful. There are very few comments about this family, so I wrote a lot and hope to help the guests behind.

What a perfect place to go for some real relaxation. Went on family trip and had two cabins next to each other. Was a great setup. Was not sure what to expect and it exceeded all expectations. Online pics do not do it justice. Very secluded yet close enough to Bairnsdale and Paynesville (20 mins) if you want to go for dinner or do something different. Furniture and beds were so comfortable, we only stayed 2 nights but I could easily live there. Watching the birds have their morning play was gorgeous. So many different species, was amazing. Cannot recommend highly enough for those who enjoy a quieter environment away from the crowds and hustle and bustle. Plenty to keep the kids entertained. Pool and spa area was great and good because it was never packed with people. Cabin with disability access was perfect, bathroom was like new and had everything required for person with mobility issues. Would definitely go back again.

Great place to stay in this split level apartment located in the lovely quiet town. The place is well equipped with full kitchen, spa bathroom, second toilet, washing machine and swimming pool. You can enjoy the sunset at your balcony or walk 3 minutes for sunset and sunrise. The shops are just around the corner of this place. The bonus is you can wash your car in the driveway.

There is no front desk, only one phone can contact the front desk, all in English. In addition, the chairs and tables in the room are very old. The spa bathtub is easy to use. Generally speaking, relative to the price, the price is average.

We visited here for our only short break from work, 5 days, with the kids on the school holidays just before school started and discovered that the pool shut at 7.00 pm. We paid premium rates to book this place on school holidays, nearly double the amount that is advertised now. Our main draw card for booking was having access to the pool. We do not have a pool at home and we came from heatwave conditions in Melbourne and was really looking forward to this trip. We were all exhausted from work and school and this was our only time off to spend together as a family and we just wanted to relax by the pool. We placed great emphasis on there being a pool and 7.00pm was way to early to shut down a pool. Most of the advertising of this place is based around the pool and that was the basis of us booking this place. If we had known that the pool shut at 7.00pm I would not have spent a penny here and would rather have gone elsewhere. Very Disappointed !!!