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I chosed to stay in this hotel because of its location. I want to be close to the Canley Vale area plus I'm an Accor member so this hotel was the best fit for searches. I was really impressed. I arrived 2 hours early for check up but I was pleasant surprised that .t room and key was all ready to go. The lady at the reception was fantastic she gave me a clear run down of all the facilities and directions. I had a suite and that was outstanding. Had a lounge area, well equipped kitchen, bathtub in bathroom, nice balcony overlooking the pool and a nearby cricket ground. The bed was great nice firm mattress. A very small bad mark with the electronic blackout curtains. I learned how to use it easily but there positions were not totally tight to the end so light was getting in early in the morning. I had breakfasts included and that was great with excellent selections of food. It is right next to the Liverpool Catholic Club so just need a temp pass and you can enjoy the restaurants there and looks like there was a big playground for kids inside. Outside there is a sports building with an ice rink and mini golf. I dont have my kids with me for this trip but I can see they will be very busy if they come here. Parking is free either right outside the hotel uncovered or a little bit further undercover at the Catholic club. All free. The staff was generally well mannered apart from a man on Day 2 at the reception who probably was having a bad day. Special mention to my fellow kiwi from Huntly who looked after me outside the club entrance we had a warm catch up about NZ where I'm from. Check out was super quick and I was well looked after. Overall, if I want to stay around the Liverpool area I would definitely return here again.

Our room was not upto standard. The bed was broken, the power point next to the bed was broken and there was a used item hidden in the corner near the bed. We were offered a replacement room but the room they offered was dirty, smelt and didn't have the sofa that was specifically requested for our stay. The staf were very nice and helped clean the mess that was left and got us an extension lead to run power to beside the bed. No disocunts offered so was dissapoitned with that

We held my dads 70th birthday here today and it was absolutely fantastic! The venue is beautiful and clean. There is a wonderful selection of food on the menu, literally something for everyone!!! Everything we ordered was delicious and great value for money. The staff were even more amazing, they were polite, helpful and very accommodating. We will definitely be coming back!

for australia it was good comfortable , i just needed sleep early they let me check in early. usually this chain of hotel i never stay in other countries there over prized, very basic and tiny dull rooms. for sydney however for this location it was good , does fit 3 people in one room too. still a dodgy company though , my girlfriend worked for this hotel as cleaner in elizabeth st melbourne 2012 , they always get chinese cleaners and never pay them super , just $10 hour. very unethical management and bosses as that franchise, this location i saw aussie cleaners and i presume they were treated,better.

Came for a surprise party stayed for 5 days room was average service was good.Staff were very friendly the whole set up was just what we needed,the place had everything food pokies the VIP room was great as well.Would I recommend yes

Excellent Property. Finishes level at a 5 star level. Staff very friendly and helpful. Plenty of parking within the property. Walking distance to Liverpool Hospital. Only issues: Shower Head and water pressure - probably the worst i have ever experienced in a hotel. I understand 5 star water conservation, but the lack of flow made it difficult to shower under.

Room was great with a kitchen that had everything we needed. Be aware when using Google maps for directions to the parking lot as Google maps will send you to a neighbouring building. We had an issuewith the adjustable shower head not locking into place. The outside noise is very loud even with the windows closed. The bed was Hard and uncomfortable. Other than those issues, the room was a good size for two adults. The room and shower were clean. Location is close to the train station and restaurants. Staff were helpful.

We had an unfortunate time in October 2019 were our father had to have a quadrupal heart bypass. We looked at places to stay close to Liverpool hospital. We ended up staying at the El Toro at Liverpool. The Welcome we got was nothing but AAA class, the service we got in the pub and restaurant that is attached to the motel again AAA class.The meals that we had all fresh and beautiful. To name two of the staff although all staff were very friendly Jay and especially Cassie went rite out of their way to make sure that we were happy. Well done keep up the good work. Cheers. Ian Michie. Armidale

The hotel itself is very good. The pool area is small but is on the 9th floor so has a good view. Gavin at the pool bar was extremely friendly & helpful. More seats/Sun lounges are needed & more shade. If the 4 cabanas were taken out there would be a lot more room for seating & a huge shade could be put up. The staff are very friendly although there wasn’t enough staff on when we had dinner. I couldn’t find anything on the menu I could eat as I have food intolerances. I had to seek out a waitress & ask for help. Thankfully ‘Jenny’ spoke with the chef & I had fish & salad. (It did still cost $42 which was the price for the fish meal on the menu). We waited for well over an hr for our meals & my husband’s was not what he ordered. Due to the fact we had waited so long he agreed to eat it. Bit of a disappointing experience. We didn’t have breakfast at the restaurant as we weren’t able to use my Accor card on a public holiday. I can’t justify spending $70 for the two of us when there’s not a lot of food options for me. We ended up sharing a room service meal which was good.