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The name suggested something slightly sophisticated with maybe French styled rooms but no. It’s an ordinary new 2 storey house with a lift to the upper level of guest rooms. The lift got us up but the owner told us it was broken for any self operated use. That wasn’t a problem. The room was small with outlook to the adjoining houses roof and clothesline. We were the only guests on the day so why put us in such a poor room. It was bland with a wall mounted TV. The bathroom is tight with a shower door that’s difficult to enter and exit. The bed was a queen and comfortable enough. We were tired after a long day driving from Sydney so just wanted to rest, watch TV and eat some takeaway food. We sat in the upstairs guest area, again with no view. The lighting everywhere is laboratory white LED downlights. They were uncomfortable so we turned off the over head ones and turned on the ones over the stair behind us. The owner then appeared and without a word turned off that light and turned on the ones above us. When told him why he launched into telling us how much he paid in power bills and so he turned off all “unnecessary” lights. We pointed out that we had no lights over us. He then said the light over the stair turned on a hall light downstairs. So I pointed out that we were paying $185 for the night to which he replied he didn’t get all that. Then straight away he offered to refund the tariff if we moved out. All over a light that would have cost 10 cents in power. We decided to stay. Too much trouble to change at the late hour but the incident kept me awake for hours. We left as quickly as possible in the morning without breakfast. What could have been an ok stay turned into a really unpleasant experience. Stay at Sansom Resort. Which I also have reviewed.

It’s a holiday cabin, it’s better to go in the summer, go out through a few small trees that are beaches, and lucky to see the dolphins. At night, I always feel that there are animals knocking on the door. There is always a sound.

I got an ocean view room which was great. I could hear ocean call from the room. You can walk to the beach from hotel and the facilities: pool and tenis and golf courts are fantastic. Very satisfied and definitely recommend others.

This is one of the best places I have ever stayed at. The people are the friendliest and most helpful. The unit was superb, with 3 large bedrooms one with a full size en suite and the very large main bathroom with corner spa. The hole unit was very clean and the kitchen had everything that you need for a short stay or longer. The pool and BBQ area was fantastic again everything you need for a BBQ (cooking utensils, plates and even sauce and butter in the fridge that everybody can use. The beach is a two minute walk straight out the back. I am happy to recommend Smugglers On The Beach to anybody that's need accommodation at Coffs Harbour overnight or a month. I will be staying there next time and will be looking forward to it.

Wish I’d have read them everything is true. This is not a luxury resort. Tired old dirty rooms. No staff anywhere. No gym access. Unusable internet. No assigned parking and not enough spaces. But best of all many people live here permanently and they do not like visitors. One resident came INSIDE our room as we brought in our cases and told us off for banging the door. We had been here under 2 minutes. Another resident ambushed my daughter parked by lift unloading her cases with a tiny baby and 2 year old told her off too. Within 90 seconds of arrival. Literally they patrol the place looking for chances to discipline visitors for actually being here !! Nice grounds but horrible atmosphere- rudest barmaid in the bar rude to coworkers and guests went for 1 drink and left. Yes we asked for our room to be cleaned to give the place a chance to step up before complaining and someone came and cleaned one window and sprayed a scent to cover up curry smell but couldn’t get rid of it. Staff are hidden and only available via mobile phone. Ghastly. Do not go. It is not a resort experience!

Overall,  a pleasant stay,  in a beautiful location,  but with a few much needed upgrades, it could be so much better.  The grounds around the resort were lovely.  The check in process was friendly and quick. Directions to room a bit vague.  Told that the wifi was having issues and we were unlikely to be able to get wifi or 5g from the room (on arrival to the room 5G was fine,  but wifi virtually non existent).  Car park was like a rabbit warren and difficult to find the correct lift to go up. Later the under cover car park was full,  over flow car park full.  Had to park over on the dirt with big muddy puddles everywhere. On arrival to room there was a dingy dark little entrance room, and the light was hard to find in there, so we had to use our phone torch to be able to see to open the door.  Very dissapointed in room on arrival.  Photos on the internet of the executive 1 bedroom apartment showed nicely updated kitchen and bathroom,  what we got was old and dated.  An old fashioned beige spa bath and an old fashioned shower over bath set up, and barely high enough to get my head under water.  It was nice and hot with decent pressure though. Bathroom seemed to only have 1 small soap and one small shower gel for 2 guests.   The kitchen was fine,  but had no overhead cupboards, splash back etc like in the photos on the internet.  I messaged reception about my dissatisfaction with the room, but received no reply.  The rest of the room was nice, and very clean. The bed and pillows were very comfortable.  The views to the golf course and lake were nice, and was good to have a balcony.  The TV in the bedroom was extremely tiny, and situated poorly so you have to look down to watch. There was a larger TV in the living area though.  We did not watch TV at all,  as knew Netflix etc would not work with no Wifi.  The fridge was not stocked at all,  apart from 1 tiny bottle of long life milk.  No water,  soft drink or any form of mini bar.  Things that really let down the room were things like the rusty air conditoner external unit, old creaky window in bathroom, window with slatted blinds that are very dusty, and that same window that didn't seem to seal properly. Also a few little cobwebs in the bathroom. With a bit more attention to detail,  this could be an amazing resort,  but at the moment,  I was very let down,  especially since our room didn't match what was on the internet.  Reasonably priced though. 

The breakfast is very rich, there are many fruit designs, and there are milk and coffee drinks. Egg bacon ham is delicious. The suites are large in size and have sofas for children. Be aware that there is a large area of forest near the beach, and children should not go out to run at night. There is free parking and it is suitable for self-driving.

Location to the shopping mall is very good. The bed was comfortable, clean and we had a good night's sleep, however, it was downhill from there. The room was very old- fashioned and dated with lots of dark brown brickwork. The shower only just worked. There was no Foxtel or other streaming services. The pool was full of leaves and bark from the trees next door. It was okay for a one night stay enroute to Sydney, but if I was staying for a holiday I would look around for something better

Quiet room, 2 x QB's, suite was spacious with good quality beds, which were comfortable. We both slept well. Parking area was very hectic, fine when we booked in, but after going for a drive around the beach & the town, picking up dinner & back to the hotel, the car parks were all full. This was the only downside to our stay. Staff were very friendly on check-in & departure. If you were fit & able it was a short walk to eateries & the beach.

I didn't see the waiter from check in to check out. The room was not air-conditioned. Not worth the price