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"Walking distance to historical areas Head to the carpark lift and go to the upper level of the carpark, then walk along the carpark heading away from the station but parallel and you will see two glass lifts to the Ibis hotel. Don't follow google map which takes you to the rear of the hotels running along with the railway tracks as you have to walk around the whole block and back to the carpark lift. Very confusing and not good for people who have mobility issues. The escalators near the convenience store outside the station were not working, if you are mobile you can climb stairs but with luggage I'd recommend that you use the carpark lift. Buses you can tap on with your credit card or phone pay. There's luggage storage lockers at the station but expensive and once you lock you can't unlock until you are finished using otherwise you have to pay again, even if you paid already for many hours. Love Brugge Plenty to see No hangers No hairdryer in room No tea coffee facilities Basic room"

"The hotel is in a great location, a ten-minute walk from the train and bus stations, and close to the city's main attractions. The room was a decent size, with a small refrigerator but no electric kettle. The biggest issue was the bedbugs in room 303. We killed two large ones and one small one, and didn't sleep well. The hotel should address this issue with an exterminator."

"The location is very good, right in the city centre. Walking distance to attraction places and it only takes minutes. The only dislike thing about this place was we booked 2 rooms, our room is fine,but my parents room is super smelly, the carpet stink all over the room. Recommend ppl come to this place, ask the hotel staff for the upper floors room."

"The room is quite big, the service is good, just in the city center ～ location is super convenient, the facilities are also very new, the room has a coffee machine, there is a bar downstairs, the service is very good ～"

"The hotel is basic no frills but was perfect for us for a couple of nights. We booked a triple room for myself my husband and our 11 year old son. The room was huge and also had a little kitchen area which was great. The location is great right off the main square. There is not air con but they do provide a large fan which was enough to cool the room when sleeping. The shower room had a shower over a bath tub which had great pressure and the towels provided are lovely and fluffy. The staff at the hotel are very friendly and helpful. We would stay here again"

"The hotel is in a good location and is easy to get in and out of. The hotel lobby bar is beautiful overall and the decoration is very artistic. It's a pity that we didn't enjoy it. The room is clean and sanitary, but it feels average compared to the bar and public areas.  The hotel breakfast is good, with rich and good quality. The restaurant environment is also beautiful. "

"Second stay at the hotel. The room wasn't quite as big as previous stays, but it was clean and had everything we needed. The hotel itself is beautiful, great service and the breakfast is one of the best I have ever had at a hotel. Of course it's not a cheap stay, but for a 5* it's very well priced and I will definitely be returning again. The only thing I would comment, which is a very particular observation by me, is that tge complimentary toiletries are not branded. It would be nice to have L'occitane, Molton Brown or Elemis especially in a 5*.But as I say, a very lovely hotel and it won't be my last stay"

"The breakfast in the hotel is great, the style and texture of the hotel are excellent, although the room sound insulation may not be very good, but it does not have much impact, located near the old town, you can walk to the most lively place, the service staff is also very nice, if you need a hot water bottle, you can ask the service staff"

"The location is average, the room itself is very nice, but one exception…the chairs in the room. They are not comfortable to sit on for longer than 30 minutes. I don’t understand why a hotel like this would pick such cheap and uncomfortable chairs."

"The room is not big, but very clean! The hotel environment and breakfast are very good, and it is a five-minute walk from the cathedral! However, we drove according to the address given by the hotel and the navigation did not lead us to the hotel lobby. The room and the hotel lobby are separated by a road! We called a waiter, and her attitude was extremely bad! We could see the hotel lobby by backing up the car, but she insisted that we drive to the underground parking lot. We asked if we could put down our luggage, but she said no! As a result, we found that we had to climb two floors to get to the lobby when we arrived at the underground parking lot. We were so sad with the elderly and several large luggage! So I give a bad review for the hotel service!"