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Chose this hotel as I use BW all the time and nearest one to my destination the day after Very clean and modern looking property Staff excellent especially Manuella Nice big rooms with comfortable beds and good amenities Bit of a walk into town for food as Hotel doesn't have food in the evenings but overall, god experience

We visited our friends who lives in Mortsel and hotel’s location is perfect. Hotel looks very new and clean. Hotel room and restroom are spacious. Big parking. Breakfast was also good, we really liked bakery from the hotel, was really fresh. However, what bothered us was push email to do online checking. We received 6 reminders for the checking one day prior our stay. Even when we did checked in at reception, we still got the reminder. Maybe it is something hotel can look into the system.

The hotel is in an ideal location, the rooms are clean and the breakfast is good. That said, I would strongly recommend avoiding it during the spring/summer. They do not have AC or even ventilators (no, really) in the rooms. You cannot open the windows since they do not have insect screens (no, really) and the area has a lot of mosquitoes, as others have commented. I understand that the weeks leading up to our stay had been unusually warm, however, they were not very keen on accommodating us - when asking for a ventilator, they simply said ”they cannot make any promises” (see below). Putting it bluntly: during the first night, if I would have let a dog stay in my room, I could have been sued for animal endangerment. I'm not exaggerating. After multiple requests we finally got a toy fan shown in the picture (see pillow for scale). I was able to acquire a proper fan, else, we would have either had to leave or get a heat stroke.

For the most part the hotel is nice enough, especially for the price. Location is about 10 mins walk from a train station, which is one stop away from Antwerp Central. The staff at check in are friendly and professional. The big cons for us were these two situations; 1) When we got to our room and started settling down, I spotted underwear (previous occupants') which had found its way under one of the furniture in the room. It turned out to be clean but we informed reception on our way out into the city and they quickly apologised and had someone sent to our room to clear that out. - Cleaners could do a better job giving one last check when cleaning rooms between occupants, though I do understand that the days we were there was when the hotel was fully booked. But still. 2) That night, around 11.30pm when we were in our room with the window shut, we started hearing people shouting like hooligans from outside on the street -- so we shouted at them from our room o keep quiet as it was late and shut the window again. Then we started hearing these guys (4 or 5 of them) shout at us to go down and fight them (?) and asking us what our room number was (??). We also saw them trying to count the floors and windows. Obviously we didn't tell them, but we informed reception. About an hour later, there was VERY loud banging on our door and shouting for us to come out, once again we called reception and after a while the shouts stopped. We didn't feel very safe even to go out to the smoking area, so we called reception for some kind of help or assurance (and later on went down to talk to the person at reception at the time (the night reception, named Wim) to which we were told that; - Ppl shouting at us from the street below for our room number to go down to fight, & the people banging on our door to come out and fight was *apparently* not the same ppl. - Ppl banging on our door, was apparently a drunkard banging on everyone's door, and may not even have been a customer of theirs (which is extremely unlikely). - That we shouldn't have shouted back at them to keep quiet, because apparently it was fine to be shouting on the street directly outside the hotel up till 2am. The entire time he didn't apologise for the disturbance or reassure us even once that we would be safe - only said that they could help to call the police if something happened. -- Basically the night reception was really bad, and I was honestly worried for our safety that first night. Wasn't great.

Confy beds, great bathroom, perfect spot at windows, mainly at high floors. Breakfast is superb and taff is friendly.

We booked a night. Location was good. Very beautiful hotel, clean modern room with beautiful view. Pool/Sauna facilities such as towels etc were good. Parking was free. We will surely come back. Tip(minpoint): Sometimes it is useful to have a ventilator for guests who want to use it in winter.It was just a little too hot in the room around the air-conditioning at 18.

Fine hotel located in Aartselaar, close to Kontich. We were welcomed by a very friendly receptionist who helped us on our way. There is an open bar with a fridge in the lobby, just take and write what you use, nice concept. The rooms are a bit dated and I have reasons to believe that the last renovation took place ＞ 10 years ago. Despite this the rooms are clean, and quiet. In front of the castle is a parking place, easy to park here. Did not take a breakfast this time.